Orissa

Kalahandi

CC/73/2016

Namita Sahu - Complainant(s)

Versus

The Branch Manager State Bank of India - Opp.Party(s)

N.R Mishra & Associate

30 Dec 2016

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM KALAHANDI
NEAR TV CENTRE PADA BHAWANIPATANA KALAHANDI
ODISHA PIN 766001
 
Complaint Case No. CC/73/2016
 
1. Namita Sahu
W O Sei Jayaram Sahu Shaktinagar Pada Bhawanipatana Chair Person Sastriji Mahila Vidyaniketan,Bhwanipatana
Kalahandi
Odisha
...........Complainant(s)
Versus
1. The Branch Manager State Bank of India
College Square Branch Bhawanipatana
Kalahandi
Odisha
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. JUSTICE ASHWINI KUMAR SAHOO PRESIDENT
 HON'BLE MR. ASHOK KUMAR PATRA MEMBER
 
For the Complainant:N.R Mishra & Associate, Advocate
For the Opp. Party:
Dated : 30 Dec 2016
Final Order / Judgement

For the Complainant:- Sri  N.R.Mishra  and associates, Advocate, Bhawanipatna

For the O.Ps : -        Sri  S.K.Agrawal, Advocate, Bhawanipatna.

 

 

ORDER.

 

                                The complainant  filed  petition U/S-12 of the  C.P. Act along with Interim petition U/S-13-3-B of the C.P.Act before the  forum alleging deficiency in service  against the afore said O.P  for non  regularization  of the current account 35193513422. In both the  petition  the complainant prayed  relief  of the petition are same.  Hence  notice was issued to the O.P.  before passing the any interim  order exparte. The O.P. appeared and filed   Written version. The  case was  heard  on merit. 

 

                        . The brief facts of the case is briefly  summarised  hereunder.

1.                     That the complainant is one of the account holder of the O.P. since Dt.31.8.2015 who has opened one current account in the name of Shastriji Mahila  Vidya Niketan, Kalayan Trust, Bhawanipatna vide account No. 35193613422 and the account was opened as the chairperson of the institution on the strength of the resolution passed by their trustee vide Resolution  No.17 Dt. 12.8.2015 who have authorized to open the current account. During the time opening of the account the O.P. had verified all the documents submitted by the petitioner along with the opening form duly  signed by the Namita Sahu, Chairperson of the institution along  with  Kalyani Trust deed. After  through verifying   all  the   documents submitted by the complainant and had allowed   to open the account in the name of the Shatriji Mahila Vidya Niketan (Kalyani trust). The complainant  had deposited an amount of Rs.50,000/- and the O.P. has also issued the cheque book in the name of Shastriji Mahila  Vidya Niketan (Kalyani Trust) and the account   has  been opened as single signatory of the account who can only person to operate the account, so after opening the account the complainant has  issued the cheques  from to time in the name of the different persons in different occasions and all the cheques had been  honoured   and in all the cheques being the chairperson of the institution had put  her signature by that time no body had raised  any objection to that effect.  Prior to started the Kalyani Trust the Shastriji Mahila Vidya niketan was functioning under the management of the Ma Gayatri Educational trust Chakradhar Nagar for the period from Dt.13.7.2012  to 17.9.2013.  During that period for the management of institution two Nos. of  accounts has been  opened  i.e. one current account  bearing No. 32435759137  was operated by its  President and Secretary of the institution jointly and  the saving account  vide No. 32785194629 in the name of Shastriji Mahila Vidya Niketan which was operated by its chairperson and Principal of the said institution jointly.  But for the smooth  running of the institution the trustee of the Maa Gayatri Educational Trust has voluntarily handed over the management of the Shastriji Mahila  Vidya Niketan to Kalayani Trust as per  the resolution No.5, proposal No.8 Dt. 16.9.2013. k More over the complainant was also one of the Trustee member of that Maa Gayatri educational trust as Vice Chairman. During the running of the joint account vide  NO 32435759137 of Shastriji  Mahila Vidya Niketan the account was operated by the complainant and the Secretary Niharika Purohit till the year 2013, but after resolution the complainant  has informed  to the Bank  by submitting the resolution copy   for changing the mode of operation which  has been decided  as per resolution vide No. 17  Dt.12.8.2015 by forwarding letter No. 337 Dt. 31.8.2015 that the complainant will operate  the account in single hand  and also correspondence regarding account in favour of Shastriji Mahila Vidya Niketan will be carried out by Kalyani Trust, and subsequently on the strength of that resolution of the Kalyani   Trust through the complainant has opened a new   current account vide No. 35193513422  instead of previous current account No. 32435759137.  On Dt. 1.9.2016 the complainant had issued two Nos. of cheques bearing No. 879157 in favour of Maa General store, Junagarh for an amount of Rs.1,00,000/- and another cheque vide No. 879143 in  favour of   one Manoj Kumar Panda for an amount of Rs.50,000/- from the current account No.35193513422 but surprisingly   both the cheques  were dishonoured  by the O.P. with a reason shown there that  “Due to drawer signatures  in complete  by   violating the bank guidelines  and with a malafide  intention for which the complainant was shocked.  More over when the complainant came to know this fact immediately rushed to the branch on Dt. 3.9.2016 and given one written application  to the O.P. and the O.P. in reply to the application has given reply  on Dt.7.9.2016 by showing unsatisfactory reason, and subsequently did not taking any action for which the complainant is sustaining  mental agony.   Due to stop payment the complainant  had  given written complaint to the O.P. with copy submitted to the Regional Manager, Bhawanipatna as well as  Banking  Ombudsman for  Odisha vide  Lr. No. 577  Dt.12.9.2016 bearing  Memo No. 578 & 579 Dt. 12.9.2016 for quick justice about the illegality of  O.P. for blocking  encashment of cheques without any  rhymes and reasons and the complain has been  lodged before the Banking Ombudsman for Odisha  vide acknowledgement No. 1339 Dt. 23.9.2016.  The complainant has received  one letter from the Banking Ombudsman Odisha, Bhubaneswar vide letter No. 2019 Dt. 7.11.2016 where the Banking Ombudsman has replied  in the same wording like that  of to  Branch Manager, S.B.I. College Square Branch,  Bhawanipatna  vide letter No. 8 Dt. 4.11.2016 which is no way  connected to this  seized account rather the account which was opened  during  the course of management by  Maa Gayatri   Educational Trust and this  seized account  has been opened  after the resolution made on  Dt. 12.8.2015  vide resolution No. 17  where the Trust  has authorized to the complainant  Smt. Namita Sahu the  chairperson of the Shastriji Mahila  Vidya Niketan  (Kalyani trust)   so both of them  are completely  different to each other.  But without verifying  the documents haphazardly the banking  ombudsman had believed the reply of the O.P. (Bank) and given liberty to approach any  other grievance  redressal  forum in accordance with law . So the  complainant  approached this hon’ble forum for  proper justice.  The complainant   also filed   interim petition  U/S- 13-3-B of the C.P. act for early regularization  the current account of the complainant.  The  complainant  prays the  forum to direct the O.P. to regularize the account and  also  pay the compensation  amount  a sum of Rs. 2,50,000/- and such other relief as the hon’ble forum deems fit  and proper for the best interest of justice.

 

            On being noticed  the O.P. filed written version through  their learned counsel and submitted that  on Dt.23.1.2013 the complainant presented a letter in the capacity of chairperson  of Shastriji Mahila  Vidya Niketan addressed to  O.P. stating  there in that they want to open a joint Saving bank account and  a current account  under the name and style Shastriji Mahila Vidya Niketan and  Principal Shastriji Mahila Vidya Niketan,  Chakrdhanagar,Bhawanipatna and submitted all the relevant documents such as Resolution, copy of the Maa  Gayatri Educational Trust, permission letter of Educatin Deptt. and all  KYC documents to which the O.P. agreed and opened a joint saving bank account bearing No.32758194629 and a current account bearing No. 32435759137 and both the account to be operated on the joint  signature of  both  the parties  i.e.  the Chairperson and the Principal  of the institution.  Subsequently vide letter  No.133 Dt. 2.11.2013 Chairperson Namita Sahu requested  the bank to change the mode of operation of both  the account such as the current account   will be operated only the Chairperson  and the  Saving  bank account will  be operated on  either or basis meaning thereby any  one of the signatory can operate the saving bank account  to which the  bank accepted the same as the said letter  is accompanied by the resolution  of Maa Gayatri Educational  Trust.  Again vide letter No.250 Dt. 21.1.2015   requested  the O.P. to carry out the instruction  as regard the mode of operation  of both account as per the resolution  letter No.133 Dt. 2.11.2013 and till  this everything  goes smoothy. The complainant vide letter No.373 Dt.31.8.2015 requested the O.P. to  open a  Current  account with cheque facility in the name of Shastriji Mahila Vidya Niaketan, Bhawanipatna and enclosed there with the application form, resolution copy  and documents of authorized person and as the complainant is bonafied customer of the bank since 2013 having a customer ID  No.86386203252 opened a account bearing No.35193513422 with cheque book facility and the account was operated only by  the   chairperson. On receipt of  letter No. 8 Dt. 23.8.2016 of Secretary Maa Gayatri Educational Trust, addressed to the  O.P. requesting him to change the mode of operation of current account No. 35193513422 from single  operation  to  joint  operation.  On receipt  of the letter  the O.P. enquire in to the matter and came to know that by misrepresenting the facts  and  document she managed   to got  the account  opened on the resolution passed by the Kalyani  Trust to whom the bank does not known as the chairperson  has not submitted any document of  Kalyani Trust in the branch and for this  in order to safe guard the interest of the parties bank stop  all the payment from the account. When the O.P. stop the  payment  from the account the complainant vide  Letter No.575 Dt.3.9.2016  requested the bank to let her know about the reason for which the payments were stopped.    On receipt  of the letter immediately on Dt.7.9.2016  the O.P.  has sent  reply  to the  Chairperson, Shastriji Mahila Vidyaniketan.    The complainant was not satisfied with the  reason assigned by the bank she again wrote a letter on Dt.12.9.2016  vide Letter   No. 577 addressing  the same to the  O.P. and copies of the same  has also communicated to the Banking Ombudsman, Bhubaneswar. Banking Ombudsman issued notice to the O.P.(Bank) and after receipt of the notice  the O.P. put forth his case before the  Banking Ombudsman and after hearing the matter  turned down the complaint.  After  being unsuccessful  in the ombudsman the  complainant has approached this hon’ble forum and hence this case. The O.P. submits  that the account was not opened in the name of Shastriji Mahila Vidyaniketan  (Kalyani trust) as there was no request  to that effect to the bank letter head in which request  for opening the account  was made was of Shastriji Mahila Vidyaniketan and in the  said letter no where it is mentioned  that they have enclosed the  copy of the Trust deed  of the Kalyani Trust. The  complainant has also not discussed with bank as regard the new entity.  Only as because  the complainant is well known to the bank being the Vice-Chairman of Maa Gayatri Educational  Trust and Chairperson of Shastriji Mahila  Vidyaniketan and one of the signatory in the resolution made by the Maa Gayatri Educational  Trust  to open the account  in the year 2013. Since from 2013 to till 31.8.2015 she has not informed  the bank that she has formed  a new Trust under the name and style  Kalyani  Trust wherein she was the Chairperson. The bank keeping the good relationship and believing her opened the account. Further more it is well within here knowledge that she  being the  Chairperson of Shastriji  Mahila Vidyaniketan has a Current  account in the bank and she being the only signatory operating the same and in that  case when she wants  to open a new account in the name  of the  same institution being   managed by  another Trustee in that case she should have come up with a clean hand and should  have produced the copy of resolution of  Maa Gayatri Educational Trust handing over the  the management to Kalyani  Trust and the letter of permission of taking over the management of the  institution by the Kalyani Trust  granted by the  Regional Directo4r of Education, Sambalpur.  The complainant  knowing very well she  concealed everything and with  malafied  intention managed    to open a account.   It will not be out of place to mention about an example which goes  like this  “if a wrong  admitted  once to be  right and subsequently it was noticed that the same was wrong  then in that case the same will be treated as  wrong” as because a wrong is always  wrong  and it can not take the place of  right.  The complainant  has not filed  any documents either before the bank or before this forum as regard handing over the management of the Shastriji Mahila  Vidyaniketan by the  Maa Gayatri Educational Trust to Kalyani  Trust as alleged  in  para-4 of the  petition.  The complainant  has  not intimated to the bank as regard the communication  of Shastriji Mahila Vidyaniketan will be taken up by  Kalayani  trust. For  argument shake  if  at all there was handing over the management   by  Maa Gayatri to Kayani Trust and all  correspondences of old trust to be made in the name of the new trust in that case there will be need of opening of any new account.  All this thing goes to show that the complainant has not come up with a clean hand and   just to  put the bank in to trouble she has  surreptitiously opened this account.  It is well established  that he who seeks equity must come up with a clean hand but in this case  all this thing  goes to  show that the complainant by concealing the facts has opened the account as such  she is not entitled any relief as prayed for.  If the  dispute between  Maa Gayatri  Educational trust and Kalyani trust   is resolved  the bank  is ready to make the payment. The  O.P. prays the forum to dismiss the complaint  petition  against  O.P.  for the best interest of justice. 

The O.Ps appeared and filed their written version.  Arguments from the  learned counsel for  the  complainant  and O.Ps  heard.  Perused the record, documents,  filed by the parties. 

Both  parties     vehemently advanced arguments touching the points both on the facts  as well as on  law.

          FINDINGS.

                From hearing  both the parties and going to the documents the material points  for consideration is whether the  O.P. is entitled to stop payment of the cheque issued by the complainant without giving   any  earlier notice for the reason of the same.   It is admitted from both  the parties  and as per the  account  opening  form this  disputed account was  opened  in the name  Shastriji   Mahila  Vidyaniketan (Kalyani Trust)  and to be operated  single handed  by the complainant  having cheque facility. This account was opened  by the O.P.  after going through  the document and cheque was  issued  mentioning as  Kalyani Trust.  The account holder  had operated  this account for about one year without any  objection by the bank. The bank is no way connected what ever disputed exist between Gayatri  Trust and Kalyani  Trust on  whose    name previous account  opened and still  existence.   It is wrong on the part   of the to suo motto  mentioning  I.D. No. of  previous  current  account in the present dispute alleged account.

From the record it is cleared  that the account has been closed   with out giving  any prior notice  to the complainant and if any  genuine  complaint  made by the 3rd. party  the  complainant  should  gave an opportunity to explain the correctness of the complain.

We find  that this account opened under auspicious  of  Kalyani  Trust is separate from the  previous  account and the complainant has every right to  operate the same  through  cheques.  The bank is not the  authority  to resolve any dispute if exists between the 2 (two) trust. So stoping  the payment of cheque issued by the complainant without giving any previous  notice is illegal and violation of natural justice. 

In the above facts, circumstances  & on perusal of the record, the complaint petition,   documents, there  exists a strong “prima-facie” case in favor of the complainant.

Hence  to  meet the  ends of justice, the following order is passed.                                                                                                   ORDER.

4.         In the result with these observations, findings, discussion  the complaint petition is allowed  in  part  on  contest against  the O.P.. 

The O.P  is  ordered  to  allow complainant  operation of the  Current  Account   No. 35193513422 .  The O.P is further directed to pay cost  Rs.2,000/- to the complainant.

The O.P is  ordered to comply the above direction within one month  from the date of  receipt of this order failing which the complainant is at liberty  to take further  proceedings U/S- 25 & 27  of the C.P. Act. Service the copies of the order to the parties.

 

Dictated and corrected by me

Pronounced on this  30th.   Day of   December,   2016.

 

 

Member.                                                                                                                                             Member.                                                              

Documents relied upon:-

By the Complainant:-

1.Original  cheque   No.879143 Dt, 1.9.2016 and  No.879157 Dt.31.8.2016.  along with return memo of the bank.

 

2.Xerox copies of the  resolution Dt. 16.9.2013 Maa Gayatri  Educational institute.

 

3.Original Letter No. 1339 Dt. 23.92016 of Banking Ombudsman  addressed to the complainant.

 

4.Original Letter Dt.7.9.016 of the bank  addressed to the complainant.

 

 5.Original Letter Dt.3.9.2016 of the  complainant addressed to the O.P.

 

6.Original Letter Dt 12.9.2016 of the complainant addressed to the O.P.

 

7.Letter Dt.19.10.2016 of the complainant addressed to the Banking Ombudsman,BBSR.

 

8.Letter Dt.7.11.2016  of the  Banking Ombudsman addressed to the complainant.

 

 

By the O.Ps:-

  1. Photo copies of Letter dt.23.1.12013 of the  complainant addressed to the O.P.
  2. Xerox copies of the Lr. No.3698 Dt.13.7.2012  of Regional Director of Education,Sambalpur.
  3. Resolution  No. 19  dt. 22.8.2016 of Chairman, Maa Gayatri Educational  trust,B.Patna
  4. Letter Dt. 2.11.2013 of the complainant  addressed to the O.P. bank.
  5. Resolution  No.15 Dt. 16.9.2013 of Maa Gayatri Educational trust.
  6. Letter Dt.31.8.2015 of the complainant  addressed to the O.P. bank.
  7. Resolution No. 12 Dt. 12,8.2015 of Klayani trust.
  8. Resolution No.14 Dt. 10.4.2013 of  Kalyani trust.
  9. Letter No. 3699 Dt.13.7.2012 of the Regional director of education, Sambalpur.
  10. Pan card, Voter I.D. of the complainant.
  11.  Electrical bill  in the name of the complainant.
  12. Letter No. 4612 dt 23.12.2014 of the Regional Director of education, Sambalpur.
  13. Bank  opening form  in favour of the complainant.Dt..31.8.2015
  14. Letter No. 8  Dt.23.8.2016 of  Maa Gayatri Educational trust addressed to the O.P.
  15. Resolution No. 19  Dt.22.8.2016  Maa Gayatri Educational trust.
  16. Letter No. 575 Dt.3.9.2016 of the complainant addressed to the O.P.
  17. Letter dt 7.9.2016 of the O.P. addressed to the complainant.

.

 

                                                            

Member.

 

 

 

 

 
 
[HON'BLE MR. JUSTICE ASHWINI KUMAR SAHOO]
PRESIDENT
 
[HON'BLE MR. ASHOK KUMAR PATRA]
MEMBER

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