Nidrabati Majhi filed a consumer case on 25 Oct 2018 against The Branch Manager, Saemrudha JEEVAN Foods India Ltd in the Rayagada Consumer Court. The case no is CC/40/2017 and the judgment uploaded on 05 Dec 2018.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA,
STATE: ODISHA.
C.C. Case No.40 / 2017. Date. 25 . 10 . 2018
P R E S E N T .
Dr. Aswini Kumar Mohapatra, President.
Sri GadadharaSahu, Member.
Smt. Padmalaya Mishra, Member.
Nidabati Majhi, W/O: Sukula Majhi, Vill: Milikapanga, Po:Tembaguda,Dist:Rayagada, 765 025 (Odisha) …. Complainant.
Versus.
1.The Bramch Manager, Samrudha Jeevan Feeds India Ltd., Near unarighai Chhak, Petrol pump front, At/Po: Padmapur, Dist:Rayagada.
2. Regd. Office, Sl. No. D/1, 13/5, Sambhaji Nagar, Dhankawadi, Pune- 411 043.
3.Head office, Lank mark, F.P. 576/2B, 3rd. floor, Oppo Faregussan college, Sivaji Nagar, Pune- 411005. .…..Opp.Parties
Counsel for the parties:
For the complainant: - Sri Biraja Prasad, Advocate, Rayagada.
For the O.Ps:- Set exparte.
JUDGEMENT
The curx of the case is that the above named complainant alleging deficiency in service against afore mentioned O.Ps for non payment of maturity amount for which the complainant sought for redressal of the grievances raised by the complainant.
Upon Notice, the O.Ps neither entering in to appear before the forum nor filed their written version inspite of more than 18 adjournments has been given to them. Complainant consequently filed his memo and prayer to set exparte of the O.Ps. Observing lapses of around 2 years for which the objectives of the legislature of the C.P. Act going to be destroyed to the prejudice of the interest of the complainant. Hence after hearing the counsel for the complainant set the case exparte against the O.Ps. The action of the O.Ps is against the principles of natural justice as envisaged under section 13(2) (b)(ii) of the Act. Hence the O.Ps. set exparte as the statutory period for filing of written version was over to close the case with in the time frame permitted by the C.P. Act.
We therefore constrained to proceed to dispose of the case, on its merit. Heard from the complainant. We perused the complaint petition and the document filed by the complainant.
Findings.
From the documents filed by the complainant it reveals that the complainants had deposited amount in the above organization. In support of deposit of money in different dates the Complainant has filed copies of deposited receipts for the period from 28.10.2010 to 27.10.2015 @ Rs. 100.00 per month for 60 installments total Rs.6,000.00 which are marked as Annexures. Thus, it is clear that the complainants had paid amounts to the OPs. After ,maturity date 27.10.2015 the complainant had made several demands to repay the said maturity, but the opposite parties kept silent. Moreover, there is no denial by the opposite parties regarding the deposits made by the complainants. As per the document it is clear that the opposite parties collected so much amount not only from the complainant but also from the public and these acts of the opposite parties clearly shows their attitude and deficiency in service, hence, the opposite parties have to refunded maturity amounts to the complainant.
The complainants with a hope invested amount with the opposite parties, but because of the acts of the opposite parties, the complainant deprived of to get back his matured amounts and they have moved around the offices of the opposite parties and because of the acts of the opposite parties, they have suffered financially and mentally.
A preliminary study of the nature of the complaint reveals that it is a case of breach of contract. As per the contract between the parties, the O.Ps in the instant case promised to return the deposited amount to the complainant with a specified rate of interest when the account matured, when they have failed to fulfill their obligations it tends to breach of contract. Therefore a breach of contract it self may result in deficiency in service. The Consumer Protection Act, 1986 provides for a special remedy for such grievances and for awarding compensation to the aggrieved persons. Their callousness in fulfilling their deficiency in service to the complainant undoubtedly tells of their deficiency in service to the complainant.
To meet the ends of justice the following order is passed.
ORDER.
In resultant, the complaint stands allowed in part, on exparte against the O.Ps.
The O.Ps ordered to pay the maturity amount a sum of Rs.6,000/- with interest @ Rs.9 % interest per annum from the respective date of deposit till realization besides to pay Rs. 1,000/- towards litigation expenses.
The above order is to be complied within 30 days from the date of receipt of this order. Service the copies of the order to the parties free of cost.
Dictated and corrected by me.
Pronounced in the open Forum today on this 25th. day of , October., 2018 .
Member Member. President
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