DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, PALAKKAD

Dated this the 5^th day of December, 2022

Present     :   Sri.Vinay Menon V., President          

                :  Sri.Krishnankutty N.K., Member                                       

 Date of Filing:  01.02.2022   

     CC/20/2022

A.R.Rajagopal,

Devikripa, Durga Nagar,

Near Kizhakkancherykavu,                               -                     Complainant

Edathara, Palakkad – 678 611

(By Party in person)                                         

                                                              Vs

The Administrative Officer,

Flipkart Internet Private Limited,

Ozone Manay Tech Park,

#56/18 & 55/09, Seventh Floor,                       -                     Opposite party                   

Garve Bhavipalya, Hosur Road,

Banglore – 560 068                                        

(Ex-party)  

O R D E R

By Sri.Krishnankutty.N.K., Member

1. The complainant ordered a Realme-C11 mobile phone from the opposite party.  Since the product received against cash on delivery was found defective, he wanted to return the same.
2. Inspite of his continued efforts, the return process didn’t happen.  Hence he made a complaint to the National Consumer Help line.
3. Since the issue remained unresolved, he approached this Commission seeking a total relief of Rs.10000/- for deficiency in service, mental stress and cost.
4. Notice was sent to the opposite party and they entered appearance, but did not file version.
5. The Complainant has been continuously absent during the proceedings of the case.  He has also not filed proof affidavit inspite of direction to do so or mark any documents in support of his pleadings.  Hence taken for orders on the basis of merit.
6. In the absence of version from the side of the opposite party, proof affidavit and documentary evidence from the complainant’s side, this Commission is left with no material to decide the case on merits.
7. Hence the complaint is dismissed.

          Pronounced in open court on this the 05^th day of December, 2022.                                                      

                                                                                                 Sd/-

                                                                                     Vinay Menon V

                                                               President

                                                                                                         Sd/-

                                                                                   Krishnankutty N.K.

                                                                                           Member

APPENDIX

Exhibits marked on the side of the complainant:  NIL

Documents marked from the side of opposite party:  NIL

Witness examined: Nil

Cost:  NIL

NB: Parties are directed to take back all extra set of documents submitted in the proceedings in accordance with Regulation 20(5) of the Consumer Protection (Consumer Commission Procedure) Regulations, 2020 failing which they will be weeded out.