Kerala

Thiruvananthapuram

CC/13/51

SREEKUMAR K - Complainant(s)

Versus

TATA TELESERVICES LTD - Opp.Party(s)

31 Oct 2013

ORDER

CONSUMER DISPUTES REDRESSAL FORUM
SISUVIHAR LANE
VAZHUTHACAUD
THIRUVANANTHAPURAM
695010
 
Complaint Case No. CC/13/51
 
1. SREEKUMAR K
VADAKKEVILA MUKKOLAKKAL TVM
...........Complainant(s)
Versus
1. TATA TELESERVICES LTD
SL PLAZA PALARIVATTOM COCHIN
2. MANAGER TATADOCOMO STORE
AMBALAMUKKU TVM
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Sri G. Sivaprasad PRESIDENT
 HON'BLE MRS. R.Sathi MEMBER
 HON'BLE MRS. Liju.B.Nair MEMBER
 
For the Complainant:
For the Opp. Party:
ORDER

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM

VAZHUTHACAUD : THIRUVANANTHAPURAM

PRESENT

SHRI. G. SIVAPRASAD                     :         PRESIDENT

SMT. SATHI. R                                  :         MEMBER

SMT. LIJU B. NAIR                            :         MEMBER

                                             C.C.No: 51/2013     Filed on  11/02/2013

                                          Dated:  31..10..2013

Complainant:

Sreekumar. K., Easwari Mangalam, Vadakkevila, Mukkolakkal – P.O., Thiruvananthapuram – 695 043.

            (Party in person)

Opposite parties:

  1. Tata Tele Services Limited, SL Plaza, Palarivattom, Cochin – 682 025.
  2. Manager, Tata Docomo Store, Ambalamukku, Thiruvananthapuram – 695 005.

ORDER

             On perusal of the complaint it is seen that the issue involved in the complaint is pertained to telephone dispute complaint is not maintainable before this Forum, in view of the law as observed by the Hon’ble Supreme Court holding that a telephone dispute is not cognisable by Consumer Forum as the Provision of Section 7-B of the Indian Telegraph Act would operate as impediment in resolution of telephone dispute. Hence complaint is dismissed as not maintainable. Complainant is at liberty to approach appropriate authority for redressal of grievance if any.

                                                   Sd/-

         G. SIVAPRASAD                      :           PRESIDENT

                                                  Sd/-

R. SATHI                                :           MEMBER                            

                               LIJU B. NAIR                              :           MEMBER

 

 

 
 
[HON'BLE MR. Sri G. Sivaprasad]
PRESIDENT
 
[HON'BLE MRS. R.Sathi]
MEMBER
 
[HON'BLE MRS. Liju.B.Nair]
MEMBER

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