Sri S.K.Sahoo,President.

           This  is  a petition U/s. 35 of C.P.Act, 2019.

2.       The  case of the  complainant is that he  is   the Proprietor  of CADD  Centre  and running  the  same in the rented house of  one Late Chandramani Routray .There is  supply of  electricity to the  aforesaid  rented house occupied by the  complainant  by the opp.parties. The old connection was  bearing No. 409-A2- 11529 corresponding  to  new Consumer No. 1412399.The   complainant   is  a beneficiary  and   as  such  a consumer under the opp.parties. On 03.04.2010  CESU  inspected  the  complainant’s  premises and  assessed an amount of Rs. 12,223.00  . Without  disputing the said physical  verification the  complainant   paid  the  said  amount. Prior  to that  verification the tariff was under  domestic  one and  thereafter it  was converted to GPS and the  connected  load became 3.5K.W. From the  month of April, 2010 the  complainant  is  regularly  paying the  electricity bills  as  per  the  actual meter reading. On 24.09.2010  the meter became defective and the opp.parties started  raising the  monthly electricity  bill for  a sum of Rs.4,170.00  .Although  the  consumption was  low due to  defective meter , the  monthly bill  was in  higher side. On 20.10.2011 the  complainant  was forced to pay  an amount of Rs. 15,000.00  for GPS conversion and  other fees. He  requested the opp.parties  to revise the  average bill  but the opp.parties  did not take  any step for the revision. During the  month  of  November, 2013 the  complainant   purchased  a  new meter and  deposited   Rs. 100.00 towards meter testing fees with M/s.Enzen Global Solution Pvt.Ltd.,  who had taken the franchise for  CESU. The complainant  has  submitted  the  meter to ENZEN  and requested for  revision of the bill but it  yield  no result. On 30.11.2013  the staff of  M/s. Enzen  Global Solution Pvt. Ltd.  Came to the  premises of the  complaint and  forced the  complaint  to pay the area  bills and  threatened  to  disconnect the power supply . No step   was taken for  revision of the  bill. The complainant  was forced to pay Rs.  90,000.00 to the staffs  on 30.11.2013. On 03.06.2014 again the staffs of the opp.parties threatened to  disconnect the power supply to the  rented establishment of the  complainant without  making any revision of the  previous  bill, for  which the  complainant paid  a sum of Rs. 35,000.00 to them. Again on 30.06.2014  the  complainant has  paid  a sum of Rs. 30,000.00 to   prevent  the disconnection of the  electric  supply to  his  premises.  Till the  month of September,2014  the  average  monthly bill was Rs. 5,000.00.On  10.10.2014 a new  meter was  installed  in the  premises of the  complainant  but no step was  taken  for revision  of the  bills. With much pain and stress  on 10.12.2015  the  complainant  went  to the  Divisional Head office of the  franchise and requested the  staffs  to  do the needful. One Sanjay Malla  advised  the   complainant  for  quick settlement of the dispute. The matter was settled at Rs. 22,000.00   and  on 14.12.2015 the  complainant   paid  the  said  amount. Inspite of  settlement in the  next  month the  total arrear  is  shown  in the electric  bill supplied to the  complainant. On 05.02.2019  the  complainant  approached the  Divisional  Head of the franchise  and   by  that time  Mr. Malla  had sent  another  revision  bill to opp.party No.3  vide  his letter  No. EGS/2018-19/725 dtd. 05.02.2019  at Rs. 30,000.00  being  the  settlement  amount .On 31.03.2019  the  complainant  paid  a sum of Rs. 20,000.00  and  obtained   money receipt No. 331482 dtd. 31.03.2019 and Rs. 10,000.00 vide money receipt No. 300150 dtd. 31.03.2019  at   the office of opp.party No.3.  Although the  dispute has been settled twice  and the  complainant  paid the   amount  settled, the bills  supplied to the  complainant   shows a huge  amount of  arrear. On 31.12.2020  the  complainant  approached  the opp.party No.3  and submitted a  written request for   long pending  revision of  electric  bills  issued  to  him. On 13.03.2021  the  lineman Mr. Dhal  along  with  one Deepak  came to the  premises of the  complainant and informed  him that the previous  disputed  electric  bills  are revised and  asked the complainant to pay  an amount of Rs. 17,000.00  to  bring   the   arrear to zero. So  to  end  the  long  standing dispute, the  complainant  paid an amount of Rs. 10,000.00  in cash and Rs. 7,000.00   by cheque  to   said Dhal, who  assured him  to settle the dispute. To the  astonishment of the  complainant  on  16.08.2021  some  staffs of the opp.party No.3  came to the  premises  of the  complainant and   disclosed that he has  come to  collect the  arrear  electricity  dues  amounting  to  Rs. 1,44,515,23 .The  complainant  resisted  the  said  amount and  paid Rs. 19,788.00 towards  current outstanding  as per the bill. On 06.09.2021  the  Junior Engineer (Commerce)   along  with  some  other staffs  came to the  premises occupied by the  complainant  without  any  notice  and  verified the meter and  also  forced the  complaint to clear the  arrear bill. As there  was  no meter reading  at  that  time the  complaint has paid  an amount of Rs. 3,500.00  in advance. Surprisingly  again  on 08.09.2021  the  Junior Engineer (commerce)  came  to  the  premises of the  complainant and  disclosed  him  that there  is  no revision  of  previous  bill at  all and  asked to pay the arrear  dues. On 11.09.2021  the  complainant  received  a electricity  bill  of Rs. 1,51,4545.00  along  with   a  disconnection notice. The  previous   payment of   Rs. 19,788.00  and Rs. 3,5000.00  made by the  complainant  were  not  adjusted  in the  said  bill. Hence this  case.

3.       Notice  was issued to the opp.parties  through  process  of   this office and  received  by all the  opp.parties  on 30.09.2021 . In  pursuance of  such  notice opp.party No.1 & 2 filed  a  joint  written statement on 08.11.l2021.

4.       The  case of the opp.party No.1 & 2 is that  the  consumer  number of the  complainant is  01412399  and it  was  a domestic  category with  initial connected load of  1 K.W  since August,2008 .During April, 2010  the MRT Team verified  the premises of the complaint and  found the  connected  load was  3.5 K.W  instead  of  1 K.W.  It  was also  detected   GPS category  instead of  Domestic category. As  a  result of the  said  verification an amount  of Rs. 12,223.00  was assessed  and  shown in the  monthly  bill for April,2010. After that the   electricity  bill from July,2010  to Febru,2011 were  generated  on  average  basis and  after installation of   a meter  again from March, 2011  to April, 2012  the  bills  were  generated  on actual  consumption. Again  from July,2012  to September, 2014 the electricity bills  were generated on average  basis  and thereafter  from October,20014 to onwards  bills were issued  on actual consumption. The average period has already been revised by  withdrawing  an amount of Rs. 19,400.00  during the  month of January, 2019. The  average  period  from July,2010  to February,2011  and  July,2012  to September,2014  may be  revised  in accordance with Clause-157 of OERC Codal procedure-2019  by taking   the  adjustment  of  Rs. 19,400.00  withdrawn  during January,2019.

5.       The opp.party No.1 & 2  have not filed  any documents . The complainant  has  filed  the copy of  some   letters alleged to have been  issued to the  opp.parties. Out of those  letters, the letter dtd. 03.02.2020  shows that  it  has been received by the   organisation   of the opp.parties. In the  said letter the  complaint  has requested   to resolve the  dispute  existing  between  him and the opp.parties. Inspite of  such letter the  office of the opp.parties  did not   take any steps for revision of the  bills. In the   show  cause  filed  by the opp.party No.1 & 2  , it  is also  admitted at  paragraph-6 that  there is  no adjustment  or  revision  of the disputed  bills issued to the  complainant. There is  want of materials  before  this Commission to pass an order to  set right  the   dispute for  all times  to  come. Both the parties   failed to   place material documents  before this  Commission.

6.       Hence  ordered :-

: O R D E R :

          The  case  be and  same is  allowed in  part on contest  against opp.party No.1 & 2  and  exparte  against opp.party No.3. The opp.parties are  directed to revise the  bill  within a month from  the  date of  receipt of  this order and till   the revision  they are directed   not  to  disconnect the  power supply   to the occupied premises  of the  complainant. They are  further  directed to  receive  the  energy charges  from the  complainant  on actual consumption  till the revision is  made.