West Bengal

Kolkata-I(North)

CC/10/302

Suryakanta Dhar - Complainant(s)

Versus

Tata Motors Limited and another - Opp.Party(s)

10 Apr 2013

ORDER

Consumer Disputes Redressal Forum,
Unit-I, Kolkata
http://confonet.nic.in
 
Complaint Case No. CC/10/302
 
1. Suryakanta Dhar
175, G.T. Road, Uttarpara, Hooghly.
Hooghly
West Bengal
...........Complainant(s)
Versus
1. Tata Motors Limited and another
5/1/A, Hunger Fort Street, Kolkata-700071
Kolkata
West Bengal
............Opp.Party(s)
 
BEFORE: 
 HON'ABLE MR. Sankar Nath Das PRESIDENT
 HON'ABLE MRS. Smt. Sharmi Basu MEMBER
 
PRESENT:
 
ORDER

In  the  Court  of  the

Consumer Disputes Redressal Forum, Unit -I, Kolkata,

8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.

 

CDF/Unit-I/Case No.302 / 2010.   

 

1)            Sri Suryakanta Dhar,

           175, G.T. Road,

           P.O. & P.S. Uttarpara, Dist. Hooghly                                                              ---------- Complainant

---Versus---

1)                   Tata Motors Finance Ltd.

            5/1/A, Hunger Fort Street,

            Kolkata-71,  P.S. Shakespeare Sarani.

 

2)                   Lexus Motor Ltd.

            209, A.J.C. Bose Road, Karnani Estate,

            Beck Bagan, Calcutta.                                                                                 ---------- Opposite Parties

 

Present :     Sri Sankar Nath Das, President.

                  Smt. Sharmi Basu, Member

                                        

Order No.   27    Dated  10-04-2013.

 

            The case of the complainant in short is that the complainant as unemployed person with the intention to maintain himself, widow mother and his family members decided to purchase one four wheeler vehicle to be utilized for additional earning purpose and the complainant was not financially equipped so the complainant was needed financial assistance and made approach  to o.p. no.1 for financial help and o.p. no.1 asked the complainant to make apply for the said purpose and agreed to assist the complainant to purchase vehicle by granting loan.  

            Complainant purchased vehicle model Indica-2 and for the total consideration of Rs.3,20,000/- from o.p. no.2 and the complainant paid and depositing from his own account Rs.60,000/- more or less being the part price in the bank of o.p. no.1 and o.p. no.1 granted loan of Rs.2,60,000/- and o.p. no.1 supplied PDC list, that is the amount of EMI is to be deposited in 20 instalments at the rate of Rs.6857/- per instalment and o.p. no.1 took post dated 20 cheques from the complainant.

            Complainant took delivery of the vehicle from o.p. no.l2 on 14.8.07 and complainant started to deposit instalment at the rate of Rs.6857/- per month from 11.9.07 total amount deposited Rs.27,428/- in 4 instalments except the amount paid Rs.57,392/- at the time of taking loan but complain ant due to eye sight for cataract could not ply the vehicle and informed o.p. no.1 conveying his difficulties of non depositing of instalment in January, 2008, but at last the complainant considering his difficulties surrendered the said vehicle being advised by o.p. no.1 in Feb.2008.

            O.p. no.1 handed over one repossessed vehicle inventory list bearing same no.6956 on 8.2.08. Complainant states that at the time of surrendered of the vehicle no certificate was given to the complainant.

            Further case of the complainant is that complainant took loan on 7.8.,07 and Rs.2,60,000/- only and the cost of the vehicle Rs.3,20,000/- only, Rs.57,392/- only was already deposited and Rs.27,428/- was deposited on account of 4 EMI so the duty of o.p. no.1 only to make estimate then assessment of valuation and the price of the vehicle and the due shall be calculated adjusting payment made and also adjusting the price as it was on 8.2.08 and if balance amount in excess found shall be repaid to the complainant.

            O.p. no.1 practically has/have no claim and also cannot claim interest on and from 8.2.08 but o.p. no.1 is claiming from the complainant Rs.2,18,806/-. Hence the case was filed by the complainant with the prayer contained in the petition of complaint.

            O.ps. did not contest this case by filing w/v and matter was heard ex parte against the o.ps.

Decision with reasons:                                                  

            We have gone through the pleadings of the parties, evidence and documents in particular and we find that there is sufficient lapse on the part of o.p. nos.1 and 2 in respect of the matter in issue and the evidence of the complainant has remained unchallenged testimony since o.ps. did not appear and contest the case.

            In view of the above position and on careful scrutiny of the entire materials on record we find that o.ps. had sufficient deficiencies in service being service provider to its consumer / complainant and complainant is entitled to relief.

            Hence, ordered,

            That the case is allowed ex parte with cost against o.p. no.1 and without cost against o.p. no.2. O.p. no.1 is directed to pay Rs.20,429/- (Rupees twenty thousand four hundred twenty nine) only to the complainant after adjusting amount of Rs.80,428/- (Rupees eighty thousand four hundred twenty eight) only on the basis of price as it stood in the month of February, 2008 and o.p. no.1 is further directed not to claim any interest from the complainant over Rs.20,428/- from March, 2008 till payment of the amount and is further directed to pay to the complainant compensation  of Rs.50,000/- (Rupees fifty thousand) only for harassment and mental agony and litigation cost of Rs.5000/- (Rupees five thousand) only within 45 days from the date of communication of this order, i.d. an interest @ 10% p.a. shall accrue over the entire sum due to the credit of the complainant till full realization.

            Complainant is at liberty to file execution case before this Forum in case of non-execution of the aforesaid order in its entirety within the stipulated period under the provision of COPRA, 1986.

            Supply certified copy of this order to the parties free of cost.

 
 
[HON'ABLE MR. Sankar Nath Das]
PRESIDENT
 
[HON'ABLE MRS. Smt. Sharmi Basu]
MEMBER

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