Heard learned counsel for the appellant. None appears for the respondent.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The case of the complainant, in nutshell is that complainant purchased a Tipper on availing finance for Rs.7,00,000/- from the OP in 2003. It is alleged inter-alia that he has already paid Rs.7,97,450/- by January,2006 and the balance amount to be paid within 11.07.2006. But the complainant received a demand notice on 28.02.2006 to pay an amount of Rs.1,00,661/-. It is further alleged that on 10.03.2006 the OP forcibly repossessed the vehicle from the complainant. The complainant made cash payment in January,2006 but there was no reason to seize the vehicle. Thereafter the complainant requested the OP to release the vehicle but they did not listen to it. After necessary request of the complainant the OP turned a deaf ear to his word. So, showing deficiency in service on the part of the OP, the complaint was filed.
4. The OP filed written version stating that as per agreement the complainant has not filed the installment regularly. So, they have seized the vehicle. Therefore, there is no deficiency in service on the part of the OP.
5. After hearing both the parties, learned District Forum passed the following order:-
Xxxx xxxx xxxx
(i) to pay Rs.78,000/- towards down payment alongwith interest at the rate of 10 % per annum from 11.08.2003 till date of payment,
(ii)to pay a consolidated amount of Rs.75,000/- towards tax,registration, insurance and fitness etc. for the said vehicle for three years,
(iii) to pay Rs.50,000/- towards mental agony, harassment, other financial loss alongwith cost of this case.
(iv) to pay the consolidated amount of Rs.1,50,000/- towards hard earned installments amount paid towards the EMIs as against the finance of Rs.7,00,000/- under the ratio 7:1 as observed the financer’s share and owner’s share as to the vehicle
Or
To pay the complainant the consolidated amount of Rs.4,00,000/- as observed ( for the vehicle on resale).
The orders of Part-A or Part-B shall be carried by the Ops within one month from the date of receiving of this order failing which extra interest of 3 % per annum shall be chargeable over and above the amounts from the date of this order till realization.
Close the case accordingly on part merit of the complaint petition. “
6.. Learned counsel for the appellant submitted that learned District Forum has committed error in law by not considering the agreement in question. According to him the complainant has enjoyed the vehicle for three years and still he did not pay the entire loan amount for which the vehicle was seized and necessary notice was issued to the complainant. Learned District Forum ought to have considered all the facts and law involved in this case. So, he submitted to set-aside the impugned order by allowing the appeal.
7. Considered the submission of learned counsel for the appellant, perused the DFR and impugned order.
8. It is admitted fact that the complainant has purchased the vehicle being financed by the OP. It is also not in dispute that the complainant has already paid maximum installments and only there was outstanding of Rs.1.00,661/- as on March,2006. Thereafter a notice has been issued stating that the entire outstanding loan amount should be payable within March,2006. But in the same month of March,2006 another notice was issued by the OP showing outstanding of Rs.2,00,000/- against the complainant. When two notices were issued in a same month towards outstanding dues, we are of the opinion that the OP has not maintained the statement of account properly. We have called for the agreement to know the terms and conditions of the agreement, but instead learned counsel for the appellant submitted that the vehicle has been seized inspite of payment of some installments. In absence of agreement and in view of fact that complainant has paid major amount it must be held that the OP repossessed the vehicle illegally. It is further observed that the vehicle has been sold away. When repossession is illegal, sale of same is also illegal. So, we confirmed the finding of the learned District Forum that the complainant has proved the deficiency in service on the part of the OP.
9. So far compensation is concerned, the vehicle has been plied for three years by the complainant . The order passed by the learned District forum at A or B is not correct as it is not in accordance with Section-14 of the Act. Such type of order as written in judiciary. We deprecate the manner of order passed by the learned District Forum. However, we taking the terms and conditions and facts and circumstances of the case into consideration, hereby direct the OP to pay consolidated amount of Rs.3,00,000/- to the complainant as compensation within a period of 45 days from today failing which it will carry 18 % interest payable by the OP to the complainant.
In the result, the appeal stands dismissed. No cost.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.