Kerala

Kasaragod

CC/11/108

A.Balakrishnan Nair - Complainant(s)

Versus

Sumathi, W/o.Ravi, Agent Mathrubhumi Daily - Opp.Party(s)

24 Sep 2011

ORDER

 
Complaint Case No. CC/11/108
 
1. A.Balakrishnan Nair
Noonhikkanam House, Po.Madikkai, Nileshwaram.Via.
Kasaragod
Kerala
...........Complainant(s)
Versus
1. Sumathi, W/o.Ravi, Agent Mathrubhumi Daily
Chalakkadavu, Madikkai.Po.
Kasaragod
Kerala
............Opp.Party(s)
 
BEFORE: 
 HONORABLE K.T.Sidhiq PRESIDENT
 HONABLE MRS. Beena.K.G. MEMBER
 HONORABLE P.Ramadevi Member
 
PRESENT:
 
ORDER

                                                                            Date of filing   :  24-10-2010 

                                                                            Date of order  :   30-01-2012

IN THE CONSUMER DISPUTES REDRESSAL FORUM, KASARAGOD

                                                CC.108/2011

                         Dated this, the   30th     day of  January   2012

PRESENT

SRI.K.T.SIDHIQ                                             : PRESIDENT

SMT.P.RAMADEVI                                      : MEMBER

SMT. K.G.BEENA                                        : MEMBER

 

A. Balakrishnan Nair,                                    } Complainant

Noonhikkanam House,

Po.Madikkai,  Via. Nileshwar.

(In Person)

 

1. Sumathi, W/o. Ravi,                                  } Opposite parties

    Agent, Mathrubhoomi Daily,

    Po. Madikkai, Via. NIleshwar.

(Adv. Geentha.N.V. Hosdurg)

2. Senior Manager,

    Mathrubhoomi, Kannur.

(Adv. A. M. Abdul Jamal, Kasaragod)

                                                            O R D E R

SMT.K.G.BEENA, MEMBER

            The grievance of the complainant Sri.Balakrishnan Nair is that as a subscriber of Mathrubhoomi Daily, his agent willfully delayed the supply of news paper to the complainant and was very irregular in supplying the same.

2.         According to opposite party No.1, the complainant was very irregular in paying monthly subscription bills issued to him.  He pays the amount only after several requests. Being a lady this caused   inconvenience to opposite party No.1 as she has to approach the complainant several times demanding the bill amount.  Hence the supply of news paper to the complainant is stopped from May 2011 after informing him regarding the same.  Opposite party No.2 also filed a detailed version.  According to opposite party No.2 there is no truth or bonafides on the part of the complainant in preferring this complaint against opposite party No.2 complainant not entitled any relief.  No amount  have been received by opposite parties from complainant.  There is no negligence, deficiency of service or unfair trade practice on the part of opposite parties.  No loss, injury, or hardship has been caused to the complainant on account of this opposite party.

3.         Complainant is examined as PW1.  He faced cross-examination by the counsels of opposite parties 1 & 2.  Both sides heard and documents perused.

4.         The questions to be answered in this case are:

1.      Whether there is deficiency of service on the part of opposite parties?

2.      If so, what is the relief?

5.         For convenience both these issues can be discussed together.

            Here the complainant was a subscriber of Mathrubhoomi daily for the last twenty five years.  His complaint is that agent willfully delayed the supply of news paper to the complaint and was very irregular in supplying the same.  There is a strong allegation in the version of opposite party No.1 against the complainant that his subscription amount from February 2011 was due and he is not having the habit of paying bills.  Complainant has not taken any steps to produce those receipts.  As a retired teacher it is hard to believe that complainant paid money without receipts.

6.         Complainant seeking relief from opposite party No.1.  But from May 2011 opposite party No.1 discontinued agency.  She supplied news paper to the complainant till April 30th 2011.   Complainant failed to prove deficiency of service on the part of opposite party No.1  there was no materials on record to prove that the complainant approached the forum with clean hands.

7.         In the light of the above discussions we are of the view that complainant approached the Forum without clean hands.

            In the result, complaint is dismissed with no order as to costs.

    Sd/-                                                Sd/-                                                Sd/-

MEMBER                                           MEMBER                                           PRESIDENT

Ext.B1.Photocopy of Agency Application.

PW1. Balakrishnan Nair.

    Sd/-                                                Sd/-                                                 Sd/-

MEMBER                                           MEMBER                                           PRESIDENT

Pj/                                                                                Forwarded by Order

 

                                                                            SENIOR SUPERINTENDENT

 

 
 
[HONORABLE K.T.Sidhiq]
PRESIDENT
 
[HONABLE MRS. Beena.K.G.]
MEMBER
 
[HONORABLE P.Ramadevi]
Member

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