Heard the learned counsel for both the parties.
2. This appeal is filed U/S-15 of erstwhile Consumer Protection Act,1986(herein-after called the Act). Hereinafter, the parties to this appeal shall be referred to with reference to their respective status before the learned District Forum.
3. The unfolded story of the case of the complainant, is that the complainant is the widow of Bhima Behera who was consumer of electricity under the OP. It is alleged inter-alia that after death of Bhima Behera, she was enjoying the electricity. It is further alleged that after his death, his daughter and her grandson Gajendra Behera were residing in his house and started one Poultry firm adjacent to the house of the complainant. It is further alleged that the complainant received a electric bill dtd.23.09.2011 from the OP to pay a sum of Rs.10,261/-. The complainant alleged that the contract load being 1 KW, without any notice, the OP disconnected the power supply. After disconnection, the complainant’s grandson started the poultry firm due to death of Bhima Behera to earn livelihood. It is also the case of the complainant that the OP imposed wrong tariff and finding no other alternative, the complaint was filed.
4. The OP filed the written version stating that the bill was assessed as per the tariff under general purpose category and accordingly the bill was issued from May,2010 after conversion from domestic category to general purpose. Bhima Behera was the original consumer and the complainant and her grandson applied for fresh connection. They have submitted that they have never assessed under commercial tariff of any electric bill to get rid of the case. However, it is averred that there is no deficiency in service on the part of the OP.
5. After hearing both the parties, learned
District Forum has passed the following order:-
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“ Having regard to our aforesaid judgment reflected above since the complaint bears merit the Ops are directed to pay a sum of Rs.50,000/- to complainant towards compensation for financial loss sustained by complainant due to dying of birds of her poultry farm due to power cut to case line by Ops without any prior notice. The disputed bills need revision after taking 3 months continuous meter readings after fixation of new meter. Order compliance needs to be made within one month from the date of communication of this order with reconnection of power supply to case premises.
Delay in any manner shall carry Rs.100/- per day payable by the Ops to the complainant.”
6. Learned counsel for the appellant submitted that aforesaid order was passed by considering majority view. Since, one Member differs from majority order it is assailable. Learned counsel for the appellant submitted that there is discrepancy with regard to consumer number against Grandson of complainant. According to him, Bhima Behera is consumer, complainant is his wife but the grandson of Bhima Behera has a poultry farm to which there is disconnection of power supply. He submitted that Gajendra Behera is not consumer. The question of cause of action does not arose. He further submitted that they have revised the bill as per Govt. Notification and there is no deficiency in service on the part of the OP. Learned District Forum ought to have considered all the facts and law involved in this case. Therefore, he submitted that the impugned order should be set-aside by allowing the appeal.
7. Learned counsel for the respondent submitted that he filed one affidavit stating that She is wife of Bhima Behera. Legal Heir certificate shows that Bhima Behera died leaving his wife and daughter. He submits son of her daughter is the owner of Poultry farm and he is the grandson of the complainant. Since, the poultry farm is coming under agriculture Govt. Notification, there should be fresh bill to prepare, so that the complainant will get relief. Therefore, he supports the impugned order.
8. Considered the submission of learned counsel for the parties, perused the DFR and impugned order .
9. It is clear from the legal heir certificate that the present complainant is the widow of Bhima Behera. It is also appears from the legal heir certificate that Sabitri Behera is the married daughter of Bhima Behera and, complainant and Sabitri’s son Gajendra Behera had started the poultry farm adjacent to the house of the complainant. When the daughter’s son had started a poultry farm adjacent to the house of the complainant, it should be treated as one house of the complainant. The complainant admitted that complainant’s husband was a consumer under OP. Since, it is one house adjacent to her house, it should be treated as under one consumer number. Moreover the Govt. Notification clearly shows that any tariff of domestic category can not be used for general purpose. However, it is admitted by the OP that the outstanding amount has been revised and by interference of State Commission, payment of Rs.10,261/- has been made. In the meantime the entire amount has been paid by the respondent.
10. Now the question arises that due to disconnection of electric line there is loss caused to the complainant for the death of the birds in poultry firm. According to the learned counsel for the respondent, due to want of electricity they could not maintain the health of the birds and same loss to the birds.
11. Considering all such aspects, we are of the view that disconnection of electric line without any valid reason is absolutely deficiency in service on the part of the OP. However, the bill has been revised and while confirming the impugned order we hereby modify impugned order direct the OP to pay Rs.30,000/- towards compensation to the complainant within 45 days of this order failing which entire amount would carry interest at the rate of 18 % per annum from the date of impugned order till date of payment made. Rest of the impugned order will remain unaltered.
Thus, the appeal being devoid of merit stands dismissed.
Free copy of the order be supplied to the respective parties or they may download same from the confonet or webtsite of this Commission to treat same as copy of order received from this Commission.
DFR be sent back forthwith.