Orissa

Rayagada

CC/72/2017

Sri Jagamohan Dora - Complainant(s)

Versus

Subham Enter Prises - Opp.Party(s)

Self

12 Jun 2019

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL FORUM

    POST  /  DIST: Rayagada,  STATE:  ODISHA,  Pin No. 765001.

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C.C. Case  No. 72 / 2017.                        Date.   12    .    06   . 2019.

P R E S E N T .

Dr. Aswini  Kumar Mohapatra,                                   President

Sri Gadadhara Sahu,                                                    Member.

Smt.Padmalaya Mishra,                                              Member

 

Sri Jagamohan Dora, S/O: Sri Bansidhara Dora,  At/Po: 13/2,J.K.Pur,  Po/Dist:      Rayagada , 765 017  (Odisha).                                                                 …             Complainant.

               

                Versus.

         

1.The Manager, Subham  Enterprises, Eureka Forbes Ltd., Goutam Nagar, 5^th lane, Rayagada, Dist: Rayagada cell No. 94371-75001, 9938527069.

2.The Manager, Head office, Bhupesh Gupta Bhawan, 85, Sayani Road, Prabhadevi, Mumbai-400-025.

3.The Manager, Eureka Forbes Ltd., H.O. B/1,B/2, 7^th. Floork, Marathan Next Gen Innova off, Gantafro Kadam Marg, Lower Parel,  Mumbai- 400 013.                                                              ..Opposite parties.

For the Complainant:- Sri Jagannath Dora, Advocate, Rayagada.

For the O.Ps :-  In person.

 

JUDGEMENT

 

          The  factual matrix of the case is that  the above named complainant alleging deficiency in service  against  afore mentioned O.Ps    for non refund of Aquaguard  price which was found defective  within the warranty period  for which  the complainant  sought for redressal of the grievances raised by the complainant.

          On being noticed the O.Ps. appeared in person  and filed Memo.  Though the O.Ps have not filed written version but  after receipt of the notice from this forum   the parties are amicable settled between the complainant and O.Ps outside the forum and the complainant  filed a memo  submitted that  on DT. 10.6.2019  the  service centre  of Aquaguard company  has came to his house  and made repair  of Aquaguard water filter. Now the said filter is running good condition. The complainant further submitted that he wants withdrawal of the above case with a condition of further  extend of warranty to  the  replaced parts. Hence  the O.Ps  prays the forum to close the case accordingly .

Heard arguments from the O.Ps    and from the complainant.    Perused the record, documents, filed by the parties. 

This forum  examined the entire material on record  and given  a thoughtful consideration  to the  arguments  advanced  before us by  the  parties touching the points both on the facts  as well as on  law.

This forum observed the O.Ps  considering the exigencies   of  the matter with out any basis   in the right time properly settled the disputes  at his end to avoid further litigation by  over looking  all the deficiencies  without contesting the present case  in the sense of humanitarian point of view  by following  the principles of  natural  justice in view of justice as contemplated  the  Modos  Operandi  of the O.Ps   no doubt  worthy of credence.

            During the course of hearing the complainant also consented to close the above case against the O.Ps

           

            We perused the documents   filed by the complainant  as well as the O.Ps. In our considered view   there is nothing  to disbelieve  the contents of the O.Ps regarding  their service  to  the satisfaction of the complainant  and forum do not find any reason  to hold the O.Ps.

            Accordingly the present dispute mitigated  and the  case stands disposed    and  O.Ps wriggled out of  liabilities & the  case closed against  them    as  the  complainant   do not want to  proceed  with  the case further against the O.Ps  after received service from the  O.Ps. Parties are left  to bear their own cost.

            The O.Ps are directed to extend further one year warranty to the above goods from the date of this order.

 

Dictated and corrected by me

Pronounced on this           12 ^th.         Day of       June,   2019.

           

                 Member.                                                            Member.                                      President