Complainant is present. 

Exparte evidence recorded.

Heard the complainant and considered.

We now shall proceed to decide the case exparte.

Petitioner's case in short is that electricity consumption bill was not supplied to him. False demand  is made by the Opposite party about the consumption. Thus, without the reading of meter illegally  bill was taken from the petitioner. When the petitioner complained to the opposite party, the billing clerk threatened to disrupt the electricity connection. 

The electric meter is also out of order. For the month of September, October, November, 2016 no bill supplied. Inspite of that opposite party demanded huge amount. Being aggrieved and dissatisfied the consumer filed this case. O.P. did not appear after receiving notice. 

Petitioner's evidence is recorded and the documents as filed by him is taken into consideration. 

It is found that petitioner applied to the Senior Manager Jampuijala Sub-Division with the request to supply the current consumption bill. But it was not supplied to him. He applied on 21.09.16 & it was received by the office. 

We have gone through the photocopy of the bill submitted along with the consumer book. It is found that sometimes Rs.575/-, sometimes Rs.207/- is received  as unit charge for one month. But total number of unit consumption not shown. Without showing the unit consumption money received from the petitioner. 

We have perused the bill for the month of May, 2015 to June, 2015. Fix charge was written 50 unit. How much energy was consumed not written. But 474/- rupees was claimed. 

We have gone through the bill issued on 30th April 2016. Unit consumption is written 94. In the month of March, 2016 unit consumption is written 69, in the month of June it was written 130. On 14th February, 2015 unit consumption written 78. It is alleged that without meter reading the consumption is shown by the opposite party and for the month of September October, November no bill supplied. Without meter reading and without supplying of bill money demanded. This is deficiency of service by the opposite party.

We have gone through the evidence given by the consumer and electric bill. It is found that  there is total unfair practice going on. Without reading the electrical meter about the actual consumption and without supplying bill money is demanded. Even receipt for taking the money not given. 

O.P. Senior Manager, Jampuijala, Takarjala did not appear to deny or to explain his conduct. Both the Senior Manager and Junior Manager, Debabrata Sutradhar are found negligent while rendering service to the consumer. For this deficiency of service petitioner is entitled to get redress. 

We therefore, direct the Opposite party No.1 and 2, Senior Manager Takarjala,Jampuijala Division and  Debabrata Sutradhar, Junior Manager to receive the minimum fix charge for the month of September, October, November @Rs.216/- as was received for the month of January, 2016 and also pay the petitioner compensation amounting to Rs.2,000/- for his harassment. We also direct the O.Ps to supply electricity bill every month to the petitioner after reading the meter and install a correct working meter in the house of the petitioner. 

The order should be complied at once. 

Supply copy of the order to the petitioner and the O.Ps.