West Bengal

Bankura

CC/47/2018

Subhas Chandra Sarkar - Complainant(s)

Versus

Sub-Postmaster, Ratua Sub-Post office - Opp.Party(s)

Jayanta Kumar Chattopadhyay

31 Jan 2024

ORDER

  IN    THE   DISTRICT   CONSUMER   DISPUTES   REDRESSAL COMMISSION, BANKURA     

Consumer Complaint No. 47/2018

     Date of Filing:   31/07/2018      

Before:                                        

1. Samiran Dutta                            Ld. President.      

2. Siddhartha Sankar Bhui            Ld. Member. 

 

For the Complainant:  Ld. Advocate Jayanta Kumar Mukhopadhyay

For the O.P.:  Ld. G.P., Bankura

Complainant  

1.Subhas Chandra Sarkar, s/o Late Sailendra Chandra Sarkar

2.Minati Sarkar, w/o Sri Subhas Chandra Sarkar

3.Subhendu Sarkar, s/o Sri Subhas Chandra Sarkar

4.Subrata Sarkar, s/o Sri Subhas Chandra Sarkar

All are resident of Uttarayan Pally, Keshra Road, Kenduadihi, Bankura

Opposite Party 

1.Sub Post Master, Ratua S.O., Dist. Malda

2.Sub Post Master, Sonamukhi S.O., Rathtala, Dist.Bankura

3.Superintendent of Post Offices, Bankura Division, Dist. Bankura

 

FINAL ORDER / JUDGEMENT

Order No.42

Dated: 31-01-2024

Complainant  files hazira through Advocate.

Ld. G.P. for the O.P. also files hazira.

The case is fixed for argument.

After hearing argument from both sides the Commission proceeds to dispose of the case as hereunder: -

The Complainants’ case is that they being the father, mother and two sons respectively purchased 8 (eight) KVP Certificates in their separate names from Ratua Sub Post Office, Malda as listed below: -

KVP Certificate No.	Regd. No.	Date	Denomination
43CD 914513	22816	01/11/2004	Rs.10,000-00
43CD 914514	22816	01/11/2004	Rs.10,000-00
43CD 914517	22819	01/11/2004	Rs.10,000-00
43CD 914518	22819	01/11/2004	Rs.10,000-00
43CD 914515	22817	01/11/2004	Rs.10,000-00
22BC 235567	22817	01/11/2004	Rs.5,000-00
43CD 914516	22818	01/11/2004	Rs.10,000-00
22BC 235568	22818	01/11/2004	Rs.5,000-00

                                                                                                                                            

                                                                                                                                                                              Contd……p/2

Page: 2

The Complainant being posted at Ratua after superannuation settled at Bankura and he applied to O.P. No.1/Ratua Sub Post Office for encashment and getting the matured payment through their local Post Office i.e. Sonamukhi Post Office/O.P. No.2 but the said application was not considered by O.P. No.1. O.P. No.2 however forwarded the application to O.P. No.1 for verification report vide letter dated: 03/11/2017 but due to non-receipt of the verification report from O.P. No.1 none of the Complainants   has received the maturity value of the aforesaid KVPs. Hence this case for necessary relief.

O.P. No.2 & O.P. No.3 contested the case by filing a joint written version stating therein that O.P. No.1 is ready for disbursement of all the maturity value of KVPs in favour of the Complainants subject to production of original KVPs and non-drawal certificate from O.P. No.2 Post Office.                                                                                                                                            

-: Decision with reasons: -

Having regard to the facts of the case, submission, contention and documents from both sides the Commission finds that in order to get back the matured value of the above mentioned KVPs the Complainants are to obtain non-drawal certificates from O.P. No.2/Post Office and to produce the same along with original KVPs to O.P. No.1/Post Office.

With this observation the case is disposed of on contest by directing the Complainants to proceed accordingly and O.P. No.1 & O.P. No.2  are directed to complete the disbursement process of all the matured KVPs in favour of the Complainants within two months from this date I/D law will take its own course.

Both parties be supplied copy of this Judgement free of cost.

 

____________________                _________________         

HON’BLE   PRESIDENT          HON’BLE MEMBER