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ARJUN GUPTA filed a consumer case on 18 Dec 2018 against STAR HEALTH AND ALLIED INSURANCE CO. in the StateCommission Consumer Court. The case no is A/509/2018 and the judgment uploaded on 15 Jan 2019.
STATE CONSUMER DISPUTES REDRESSAL COMMISSION HARYANA, PANCHKULA
First Appeal No : 509 of 2018
Date of Institution: 23.04.2018
Date of Decision : 18.12.2018
Arjun Gupta son of Sh. Sanjay Kumar Gupta, resident of House No.54A, Tribune Colony, Ambala Cantt through his father being natural guardian and next friend.
Appellant-Complainant
Versus
Star Health and Allied Insurance Company Limited having its registered and corporate office : 1, New Tank Street, Valluvar Kottam High Road, Mungambakkam, Chennai-600034.
Respondent-Opposite Party
CORAM: Mr. Ram Singh Chaudhary, Judicial Member.
Mrs. Manjula, Member.
Argued by: Shri Tarun Gupta, Advocate for appellant
Shri Satpal Dhamija, Advocate for the respondent
O R D E R
RAM SINGH CHAUDHARY, JUDICIAL MEMBER
Delay in filing the appeal is condoned for the reasons stated in the application.
2. Sanjay Kumar Gupta, father of Arjun Gupta-complainant (appellant herein) purchased Family Health Optima Insurance Policy from Star Health and Allied Insurance Company Limited-opposite party (for short ‘Insurance Company’) on 29.03.2012. The policy covered the complainant, his father Sanjay Kumar Gupta, mother Monica Gupta, and sisters Ishita and Tanya. The period of insurance was from 29.03.2012 to 28.03.2013. The basic floater sum insured was Rs.3,00,000/-. During the subsistence of the insurance policy, the complainant suffered ear problem. The complainant took treatment from various hospitals and doctors viz. Loomba Hospital, Ambala Cantt, M.M. Institute of Medical Sciences, Mullana, Dr. Anuj Kaushal, PGI, Chandigarh, Dr. Girish Raheja, Anand Hearing, Rajeev Ultrasound, Ambala Cantt, Dr. Anupan Jindal, Mayo Hospital, Mohali, Dr. P.N. Ranjen, Dr. Gagandeep, Global Health Private Limited, Medanta Institute of Neurosciences, Gurgaon and Dayanand Medical College and Hospital, Ludhiana. He submitted claim of Rs.1,43,345/- with the Insurance Company. The Insurance Company cancelled the policy qua complainant and refunded the amount of Rs.596/- vide Demand Draft No.150346 dated 08.02.2016 drawn on HDFC Bank to the complainant. The policy was repudiated vide letter dated 04.01.2016 on the ground that Insured Arjun Gupta had decreased hearing left ear for four years and alopecia as observed by Medanta Hospital and Dayanand Medical College and Hospital, which was prior to the purchase of the insurance policy. He did not disclose that he had pre-existing disease.
3. Aggrieved of the repudiation, the complainant filed complaint under Section 12 of the Consumer Protection Act, 1986 before the District Consumer Disputes Redressal Forum, Ambala. The District Forum dismissed the complaint vide order dated 12.02.2018.
4. Against the aforesaid, the complainant has filed the instant appeal.
5. It is not in dispute that as per medical record drawn at Medanta, Global Health Private Limited (Annexure A-4) and Dayanand Medical College and Hospital, Arjun Gupta-insured had decreased hearing left ear for four years and alopecia, MRI shows demylenating disease. The complainant purchased the policy on 29.03.2012. Thus, it is clear from the medical record that insured Arjun Gupta had pre-existing disease, which he did not disclose to the Insurance Company at the time of purchase of the insurance policy. It is a well settled proposition of law that a contract of insurance is based on the principle of utmost good faith – uberrimae fidei, applicable to both the parties. The rule of non-disclosure of material facts vitiating a policy still holds the field. The bargaining position of the parties in a contract of insurance is unequal. The insured knows all the facts, the insurer is unaware of anything which may be material to the risk. Very often, it is the insured who is the sole person who has this knowledge. The insurer may not even have the means to find out facts which would materially affect the risk. The law, therefore, enjoins on the insured an absolute duty to disclose correctly all material facts which are within his personal knowledge or which he ought to have known had he made reasonable inquiries. A contract of insurance, therefore, can be repudiated for non-disclosure of “material facts.”
6. In Mithoo Lal V. Life Insurance Corporation of India , AIR 1962 Supreme Court 814, Hon’ble Apex Court held as under:-
“Contract of life insurance entered into as a result of fraudulent suppression of material facts by policy holder- Policy is vitiated and person holding assignment of policy cannot claim benefit of contract………….”
7. In Revision Petition No.967 of 2008, Life Insurance Corporation of India versus Smt. Neelam Sharma, decided on September 30th, 2014, Hon’ble National Commission observed as under:-
“8. In Satwant Kaur Sandhu vs. New India Assurance Company Ltd. (2009) 8 SCC 316, it has been observed by the Supreme Court that the expression “material fact” is to be understood in general terms to mean as any fact which would influence the judgment of a prudent Insurer, in deciding whether to accept the risk or not. If the proposer has knowledge of such fact, he is obliged to disclose it particularly while answering questions in the proposal form. Any inaccurate answer will entitle the Insurer to repudiate their liability because there is clear presumption that any information sought for in the proposal form is material for the purpose of entering into a contract of insurance, which is based on the principle of utmost faith –uberrima fides. Good faith forbids either party from non-disclosure of the facts which the party privately knows, to draw the other into a bargain, from his ignorance of that fact and his believing the contrary. (See: United India Insurance Co. Ltd. Vs. M.K.J. Corporation [(1996) 6 SCC 428]. It has also been emphasized that it is not for the proposer to determine whether the information sought for is material for the purpose of the policy or not. Of course, obligation to disclose extends only to facts which are known to the applicant and not to what he ought to have known.”
“11. Having given our anxious consideration to the material on record, we are of the opinion that the answers given by the Insured in the proposal form were untrue to his knowledge. There was clear suppression of “material facts” in regard to the health of the Insured. It was not for the Insured to determine whether the information sought for in the aforesaid questionnaire was material for the purpose of the two policies…..”
8. On the aforesaid facts and law enunciated, it is proved that Arjun Gupta-insured had pre-existing disease prior to the purchase of the insurance policy, which he concealed while obtaining the insurance policy. Thus, the District Forum has rightly dismissed the complaint and as such, the appeal is also dismissed.
Announced 18.12.2018 | (Manjula) Member | (Ram Singh Chaudhary) Judicial Member |
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