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The United India Insurance co. Ltd. filed a consumer case on 14 Mar 2017 against Sri. Gourdas Modak in the StateCommission Consumer Court. The case no is A/29/2016 and the judgment uploaded on 14 Mar 2017.
Tripura State Consumer Disputes Redressal Commission, Agartala.
Case No.A.29.2016
Represented by its Divisional Manager,
Agartala Divisional Office, Opp. RMS Chowmuhani,
P.O. Agartala, P.S. West Agartala, West Tripura
… … … … Appellant/Opposite Party
S/o Late Narendra Ch. Modak,
Malaynagar, Renters Colony,
P.O. Agartala College, P.S. Srinagar, Agartala,
District - West Tripura, Pin:799004.
… … … … … Respondent/Complainant
Present
Mr. Justice U.B. Saha,
President,
State Commission, Tripura.
Mrs. Sobhana Datta,
Member,
State Commission, Tripura.
Mr. Narayan Ch. Sharma,
Member,
State Commission, Tripura.
For the Appellant: Mr. Pradyumna Gautam, Adv.
For the Respondent: Mr. Kushal Deb, Adv. & Mr. D.J. Saha, Adv.
Date of Hearing: 18.02.2017.
Date of Delivery of Judgment: 14.03.2017.
J U D G M E N T
U.B. Saha,J,
The instant appeal is filed under Section 15 of the Consumer Protection Act, 1986 by the United India Insurance Company Ltd. (hereinafter referred to as Insurance Company) who was the opposite party against the judgment dated 17.05.2016 passed by the Ld. District Consumers Disputes Redressal Forum, West Tripura, Agartala (hereinafter referred to as District Forum) in Case No. C.C. 76 of 2015 whereby and whereunder the Ld. District Forum partly allowed the complaint case filed by the respondent-petitioner (hereinafter referred to as petitioner) directing the opposite party United Insurance Company Ltd. to pay Rs.1,29,000/- with cost of repairing of the vehicle and also to pay Rs.35,000/- as compensation and litigation cost, in total Rs.1,64,000/-. Amount is to be paid within two months, if the same is not paid within the aforesaid period, then it will carry interest @9% per annum.
The appellant-petitioner Sri Gourdas Modak had purchased the vehicle bearing No.TR-01-X-1609 Truck (Ten wheelers) from Sri Balaram Dey on 27.06.2014 and the said vehicle was insured with the opposite party-Insurance Company at the time of purchase. Thereafter, the petitioner informed the matter to the opposite party-Insurance Company to transfer the insurance policy in his name, but the opposite party-Insurance Company asked to change the ownership first and then to apply for changing of insurance policy in his name. Accordingly, the petitioner submitted application to the Transport Authority to change the ownership of the aforesaid vehicle. The Transport Authority told the petitioner that the registration certificate would be sent to him by post. Unfortunately, the said vehicle met with an accident on 25.09.2014, where the vehicle was badly damaged. Accordingly, an application for insurance claim was submitted to the opposite party-Insurance Company on 28.07.2014 by the previous owner Sri Balaram Dey, as the ownership was not transferred in the name of the petitioner. On 03.07.2014, the ownership of the vehicle was transferred in the name of the petitioner, but the same was beyond his knowledge. Thus, the petitioner could not made any claim in his name.
After getting information of accident of the said vehicle, the opposite party-Insurance Company appointed a Surveyor, namely, Sri Bijan Chakrabarti who visited the repairing workshop on 13.08.2014 and 22.08.2014. He inspected the vehicle, took photograph and under his observation, the said vehicle was repaired. The aforesaid surveyor also assessed the loss as Rs.80,000/- only. Admittedly, the aforesaid vehicle was duly insured with the opposite party Insurance Company as package policy vide Policy No.1309003114P102041771 on 26.06.2014, which was valid up to 25.06.2015. As per the verbal instruction, the present petitioner submitted the detailed estimated cost for repairing of the said vehicle from ‘New Dwarika Engineering Welding’ & ‘New Sharma Body Buildings’ for the amount of Rs.1,47,760/- and Rs.1,98,485/- for spare parts and body building respectively against the said damaged vehicle. Accordingly, the said vehicle was repaired from New Sharma Body Buildings. On 17.12.2014, the surveyor appointed by the opposite party Insurance Company submitted his report with a remark in the column (h) of the last page that the Insurance Company has no liability as the ownership was transferred on 03.07.2014 from Sri Balaram Dey to the present petitioner i.e. 14 days prior to the date of accident, but the insurance policy is still in the name of Sri Balaram Dey from whom, the petitioner had purchased the vehicle. In his report, the surveyor also mentioned that the insurance policy transferred in the name of the petitioner on 12.12.2014. The appointed surveyor of the Insurance Company conducted all the procedures of inspection where the petitioner co-operated with the Insurance Company on every call. The opposite party-Insurance Company after elapse of seven months, repudiated the claim of the petitioner vide letter dated 06.02.2015 stating, inter alia, that the Insurance Company is not liable for the said claim and also informed that no correspondence would be entertained in future. According to the petitioner, the aforesaid action of the Insurance Company is nothing but a deficiency in service, hence, he made a petition before the Ld. District Forum for allowing him an amount of Rs.3,50,000/- as insurance claim with interest and also for an amount of Rs.50,000/- and Rs.20,000/- to the cost of mental pain and cost of litigation respectively.
On the other hand, the opposite party Insurance Company produced the photocopy of assessment report, survey report, Certificate of registration, which were marked as Exhibit-1 series.
The opposite party also examined one Ashish Kumar Bhakta, Administrative Officer of the opposite party-Insurance Company.
On transfer of a vehicle, the benefits under the policy in force will automatically accrue to the new owner. The bonus/malus already applicable for the policy would continue until expiry of the policy. On expiry or cancellation of the policy, bonus/malus will apply as per the new owner’s entitlement. If the transferee wants to change the policy in his name, it may be done on getting evidence of sale and a proposal form duly completed. The old certificate of insurance must be surrendered to the insurance company and a new certificate of insurance can be issued by collecting a fee of Rs.15/-. If the old certificate is not surrendered, a declaration is to be taken from the new owner before issuing a new certificate.”
In Shri Subhash Chand Kataria & Anr. (supra), the Hon’ble National Commission while dismissing the Revision Petition No.518 of 2008 filed by the National Insurance Company Ltd., observed in Para-6 of the judgment as follows:
“It appears that in a number of cases Insurance Companies are suppressing this regulation and take undue advantage and contend with all force that as the insurance policy was not transferred in favour of the new purchaser, Insurance Companies are not liable to reimburse the insurers or the transferees of the vehicle because the transferees were not having any insurable interest.”
In the case of Narayan Singh (supra) Petitioner of that case purchased Maruti Van from his original owner on 31.05.1995. The original owner had taken insurance policy for a sum of Rs.1,40,000/- for a period between 3rd August 1994 and 2nd August, 1995. Unfortunately, within five days of its purchase, i.e. on 04.06.1995 when the Complainant alongwith his family was coming from Varanasi to Muzaffarpur, the said vehicle met with an accident on the way of Muzaffarpur at Village Moharrampur P.S. Bihta, Dist. Patna in which the said vehicle was totally damaged. Thereafter, the information regarding the accident was given to the Patna Regional Office of the Insurance Company. The Insurance Company appointed a Surveyor who assessed the loss. However, as the amount was not paid to the Complainant, the Complainant approached the Consumer District Forum, Muzaffarpur by filing Complaint Case No.187/1996. By order dated 16.09.1997, the District Forum allowed the complaint and directed the Insurance Company to reimburse a sum of Rs.1,40,000/- with interest @ 8% p.a. with further direction to pay Rs.5,000/- as compensation and costs. Against the said decision of the District Forum, the Insurance Company preferred Appeal No.590/1997 before the State Commission, Bihar. That appeal was allowed by order dated 26.12.2001 by observing that Muzaffarpur District Forum was not having territorial jurisdiction and also on the ground that insurance policy was not transferred in favour of the Complainant. Against which the Complainant/Petitioner Narayan Singh preferred Revision Petition before the Hon’ble National Commission wherein, the Hon’ble National Commission took note of the judgment rendered by the Chhattisgarh State Commission in the case of Ajimuddin Vs The New India Assurance Company Ltd., reported in 2006 (2) CPR 124, wherein the Commission has observed in paragraph 7 as under :
“Learned Counsel for the Appellant submitted that GIC has issued special instructions regarding settlement of claim in case of transfer of policy. It was submitted that as per the said instructions the transfer of policy in favour of the purchaser the Complainant/Appellant should be treated as automatic. It appears that the Tariff Advisory Committee issued a circular regarding automatic transfer of the policy to the new owner/purchaser of the vehicle. In the said circular the decision of Hon’ble Supreme Court in Complete Insulations (P) Ltd. Vs New India Assurance Co. Ltd. was referred to. In the said circular, it was stated that for policies issued as per revised Motor Tariff, own damage claim which fall within the purview of GR 10 provisions may be settled in full subject to the other terms and conditions of the policy.”
In Paragraph 10 of the Narayan Singh (supra), the Hon’ble National Commission also quoted that “In this view of the matter, the Insurance Company ought not to have rejected the claim on the ground that the vehicle was not transferred in favour of the Complainant. In any set of circumstances, even under Section 157 of the Motor Vehicles Act transfer application is to be made within a period of 14 days and those 14 days were not over in the present case. Hence, in our view, it is highly improper and unjustified act on the part of the Insurance Company to reject the claim on such ground and harass the Complainant for years together.”
In view of the above facts and circumstances, we are of the considered opinion that the Ld. District Forum did not commit any error while passing the impugned judgment. Thus, no interference is called for.
The appeal is, accordingly, dismissed being devoid of merit. No order as to costs.
Send down the records to the Ld. District Forum, West Tripura, Agartala.
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