Mr. Kalam Mohan filed a consumer case on 03 Mar 2018 against Sri Satya Shyam Murty in the Rayagada Consumer Court. The case no is CC/316/2016 and the judgment uploaded on 23 May 2018.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA,
STATE: ODISHA.
C.C. Case No. 316/ 2016. Date. 03 . 03 . 2018.
P R E S E N T .
Dr. Aswini Kumar Mohapatra, President
Sri GadadharaSahu, Member.
Smt.PadmalayaMishra,. Member
Mr. Kalam Mohan Babu, S/O: K.Shankar Rao, Kasturinagar, Ist. Lane, Po:Rayagada, Dist.Rayagada, State: Odisha.765 001. …….Complainant
Vrs.
1.Sri Satya Shyam Murthy, Agent, Birla Sun life Insurance company Ltd,, Po/ Dist:Rayagada.
2.The Manager, Birla Sun life Insurance company Ltd., Mumbai- 400 013. .…..Opp.Parties
Counsel for the parties:
For the complainant: - Sri D.Ravi Prasad, Advocate, Rayagada.
For the O.Ps.:- Sri J.K.Mohapatra, Advocate, Rayagada.
J u d g e m e n t.
The present dispute arises out of the complaint petition filed by the above named complainant alleging deficiency in service against afore mentioned O.Ps for non refund of deposited amount a sum of Rs.1,30,000/- with admisable interest.
The learned counsel for the O.Ps Sri J.K.Mohapatra, Advocate, Rayagada appeared before the forum and filed written version refuting the allegations of the complainant and made arguments touching the points both on facts as well as law.
Further the learned counsel for the O.P. No.2 submitted a cheque No.967834 Dt. 8.12.2017 a sum of Rs. 1.30,000/- on behalf of the O.P No.2 before the forum towards cancellation of ABSLI vision life income plan vide policy No. 006418709 as against the allegation by the complainant for full and final settlement in favour of the above named complainant that has been handed over to the complainant through this forum.
The complainant in person is present before the forum and received the cheque vide No.967834 Dt. 8.12.2017 a sum of Rs. 1.30,000/- from the forum after maintaining due formalities on production of I.D. proof and submitted a memo to withdraw the case since he has already received the claimed outstanding amount from the O.P No.2 a sum of Rs. 1,30,000/- vide cheque No. 967834 Dt. 8.12.2017 and he has no more claim against the O.P No.2 in connection with the aforesaid case.
The O.P. No.2 (Insurance company) considering the exigencies of the matter with out any basis in the right time properly settled the disputes at his end to avoid further litigation by over looking all the terms and conditions of the policy without contesting the present case in the sense of humanitarian point of view by following the principles of natural justice the Modos Operandi of the O.Ps no doubt worthy of credence. But in the mean while answering the issue against the O.P. No.1 it is apparent from the record that the O.P. No.1 (agent) is not properly not discharged his duty and suppress the facts and not disclosing the terms and conditions of his policy to the complainant prior to sign the proposal form for which the complainant lured by the mischiefs of his agent signed the proposal form to get wind full profit of his scanty investment with out any knowledge for which such type of disputes arose to avoid such further legal complicies forum directed to the principle employee of O.P. No.1 to guide the agents to accept proposals from the parties after convincing the hard reality of the plan policy proposed to the illiterate public and talk open discussion clearly about the terms and conditions of the plan offers to him with a microscopic scan of his affordable capacity.
Regarding allegation against the O.P. No.1 the forum feels to note of the following ‘2’ rullings 2010(II) OLR SC 86 para-II when an agent has without authority done acts an incurred obligation to third persons on behalf of his principal the “Principal” is bound by such acts or obligations”. 2011(II) thus it was made clear that suit does not lie against an agent where the principal is known or has been disclosed.
That from the above rulings it can be irristably concluded that when the complainant himself has admitted that the O.P No.1 is agent of the O.P. No.2. This proceeding against O.P. No. 1 has no legal basis to stand and liable to be dropped.
Hence we feel it suffice to suggest the O.P. No.2 to guide the agent not to run before the commission but to follows the professional ethics and accept premium after verifying the present health and Financial condition as well as the affordable capacity of the insurer for its successful complication of the tenure of the accepted policy because the contract of insurance is based on rocky foundation of utmost good faith i.e. principle of Uberrimae fide. The policy is a legal contract between assured and insurer and they both are bound by its terms and conditions under the contract of insurance. The assured is under solemn obligation to disclose all the material facts to the insurer at the time of taking proposal failing which the policy is rendered void illegal and unenforceable.
Consequently the forum suggested to the O.Ps to keep up hold the good names and reputation of the company as a whole try to take necessary steps to warn the agent to procure the proposal forms with proper verification from the insurer while accepting the first premium if ignored take initiation to deactivate his agent code of the concerned agent & pressure him to resist and desist from such illegal practices.
We perused the memo filed by the complainant and the memo is allowed.
Accordingly the present dispute mitigated and the case stands disposed off but O.Ps wriggled out of liabilities & the case closed against them as the complainant do not want to proceed with the case further against the O.Ps after receiving the cheque from the O.P. No.2. Parties are left to bear their own cost.
Dictated and corrected by me
Pronounced on this 3rd. Day of March, 2018.
Member. Member. President
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