BEFORE THE A.P STATE CONSUMER DISPUTES REDRESSAL COMMISSION AT HYDERABAD.
FA 689 of 2011 against CC 6/2011, Dist. Forum, Vizianagaram
Between:
1) Bajaj Allianz General Insurance Company Ltd.
Rep. by its Branch Manager
Vizianagaram
2) Bajaj Allianz General Insurance Company Ltd.
Rep. by its Divisional Manager
III Floor, VIP Road, CBM Compound
Visakapatnam
3) Bajaj Allianz General Insurance Company Ltd.
GE Plaza, Air Port Road,
Yerrawada, Pune-411 006. *** Appellants/
. Opposite Parties
And
Pinniti Ramachandra Rao
S/o. Late Yellam Naidu
Boodi Veedhi
Poospatirerega (V&M)
Vizianagaram Dist. *** Respondent/
Complainant
Counsel for the Appellants: M/s. N. Mohan Krishna, Advocate
Counsel for the Respondent: M/s Y.V.Narasimhacharyulu
CORAM:
HON’BLE SRI JUSTICE D.APPA RAO, PRESIDENT.
&
SRI S. BHUJANGA RAO, MEMBER
THURSDAY, THE THIRTEENTH DAY OF SEPTEMBER TWO THOUSAND TWELVE
ORAL ORDER: (Per Hon’ble Sri Justice D. Appa Rao, President)
***
1) This is an appeal preferred by the opposite party insurance company against the order of the Dist. Forum directing it to pay Rs. 1,75,522/- together with costs of Rs. 3,000/-.
2) The case of the complainant in brief is that he purchased a second hand Omni Maruthi van from one Sunkara Rama Krishna on 15.11.2010 who had taken a policy for a sum of Rs. 1,75,522/- covering the period from 15.6.2010 to 14.6.2011. The said fact was informed to the insurance company under certificate of posting dt. 16.11.2010. While so, on 18.11.2010 while it was stationed the fire broke out from the vehicle and was completely burnt. The fire department opined the cause of fire was due to gas leak. The said fact was intimated to the insurance company, however, it did not settle the claim. Since he was a purchaser of the vehicle, he was entitled to the amount covered under the policy. Therefore he filed the complaint claiming Rs. 1,75,522/- together with compensation and costs.
3) The appellant insurance company resisted the case. However, it admitted that one Sunkara Rama Krishna was the owner of the vehicle and the policy was issued in his name valid from 15.6.2010 to 14.6.2011. when the fact that the vehicle was damaged was informed, verification was made and it was found that though registration certificate (RC) was transferred in the name of the complainant, as there was no intimation in regard to transfer of policy the same was not effected in his favour. There was no contract to indemnify the loss caused in favour of the complainant. For effecting transfer of Policy, GR 17 of the Indian Motor Tariff has to be complied. The transferee shall apply within 14 days from the date of transfer in writing under recorded delivery to the insurer who had insured the vehicle with details of registration of the vehicle, date of transfer of vehicle etc. in order to make necessary changes in his name. The complainant did not take any steps to transfer the insurance policy by paying requisite fee. It was not aware that the vehicle was having the facility of LPG bi-fuel kit to be driven by using both petrol and LPG gas. It did not admit the fact that complaint informed about the purchase of vehicle under certificate of posting dt. 16.11.2010. Since the policy was not transferred in the name of the complainant he was not entitled to the amount, and therefore prayed for dismissal of the complaint with costs.
4) The complainant in proof of his case filed his affidavit evidence and got Exs. A1 to A9 marked while the insurance company filed the affidavit evidence of its Manager (Legal) and got Ex. B1 & B2 marked.
5) The Dist. Forum after considering the evidence placed on record opined that the complainant had purchased the vehicle on 15.11.2010 and got his name mutated vide Ex. A2 Form-24 B-Register of Motor Vehicle. The factum of transfer of vehicle was informed to the insurance company under certificate of posting under Ex. A3. Since a period of 14 days was allowed to affect transfer of policy, and in the light of intimation by the complainant, the insurance company was liable to pay the amount covered under the policy, and therefore directed the same to be paid to him with costs of Rs. 3,000/-.
6) Aggrieved by the said order the insurance company preferred the appeal contending that the Dist. Forum did not appreciate either facts or law in correct perspective. The complainant had no insurable interest over the policy and therefore he was not entitled to claim the amount. He did not pay the requisite fee. It had failed to appreciate the law laid down by the Hon’ble Supreme Court in 1996 (1) ALT page which has considered GR-17 of Indian Motor Tariff Rules. Therefore it prayed that the appeal be allowed by dismissing the complaint.
7) The point that arises for consideration is whether the order of the Dist. Forum is vitiated by mis-appreciation of fact or law?
8) It is an undisputed fact that Maruthi Omni van belonging to one Sunkara Ramakrishna was insured with the appellant insurance company for a sum of Rs. 1,75,522/- covering the period from 15.6.2010 to 14.6.2011. It is also not in dispute that the complainant had purchased the said vehicle on 15.11.2010 and got it registered in his name in Form-24 B- Register of Motor vehicle vide Ex. A2. The complainant alleges that he intimated about the purchase of vehicle to the insurance company under certificate of posting on 16.11.2010 in order to affect necessary changes in the policy. On 18.11.2010 the vehicle was burnt vide fire attendance certificate issued by Station Fire Officer vide Ex. A4. The complainant alleges that said fact was also intimated to the insurance company and submitted claim form vide Ex. A6 followed by registered lawyer notice Ex. A7 dt. 29.11.2010 enclosing a photostat copy of certificate of posting which was received by the appellant insurance company vide acknowledgement Ex. A9. The insurance company could not dispute the acknowledgement Ex. A9 as it bears the endorsement of the officer who had received the notice. It was within 13 days of purchase of the vehicle. No doubt the complainant also filed certificate of posting Ex. A3 wherein he said to have intimated about the purchase of vehicle and also to affect change of name in the insurance policy. When the complainant could file the proof to show that he had sent a letter, necessarily a presumption could be drawn by virtue of Section 114(f) of the Evidence Act. Admittedly the insurance company did not affect the change of complainant’s name in the policy despite his request to affect necessary changes in the policy. Assuming that the letter sent through Ex. A3 was not received, the fact remains that the insurance company had received legal notice issued on 29.11.2010 evidenced under Ex. A9 postal acknowledgement of the registered letter.
9) The Dist. Forum relied a passage from the decision of National Commission in Shri Narayan Singh Vs. New India Assurance Company reported in IV (2007) CPJ 289 (NC) wherein it was stated
“As state above the second ground given by the State Commission cannot be justified in view of the India Motor Tariff Regulation. Further, on this aspect, learned counsel for the petitioner has produced on record the judgement rendered by the Chattisgarh State Commission in the case of Ajimuddin Vs. The New India Assurance Company Ltd., reported in III (2006) CPJ 273 wherein the Commission has observed in paragraph 7 as under :
“Learned counsel for the appellant submitted that GIC has issued special instructions regarding settlement of claim in case of transfer of policy. It was admitted that as per the said instructions the transfer of policy in favour of the purchaser the complainant/appellant should be treated as automatic. It appears that the Tariff Advisory Committee issued a circular regarding automatic transfer of the policy to the new owner/purchaser of the vehicle. In the said circular the decision of Supreme Court in Complete Insulations (P) Ltd., Vs. New India Assurance Company Ltd., was referred to. In the said circular it was stated for policies issued as per revised Motor Tariff, own damage claim which fall within the purview of GR 10 provisions may be settled in full subject to the other terms and conditions of the policy.
10. In this view of the matter, the insurance company ought not to have rejected the claim on the ground that the vehicle was not transferred in favour of the complainant.”
10) The National Commission in Madan Singh Vs. United India Insurance Company Ltd., reported in I (2009) CPJ 158 (NC) held that
Section 157(2) provides that transferee shall apply within 14 days from the date of transfer in the prescribed form to the insurer for making necessary changes in regard to the fact of transfer in the certificate of insurance and the policy described in the certificate in his favour and insurer shall make the necessary changes in the certificate and the policy of insurance in regard to transfer of insurance..
Section 157(2) of the M.V. Act mandates the insurance company to affect transfer when the purchaser requests to do so within 14 days of its purchase. The complainant by filing undisputable documentary evidence proved that he had intimated the purchase of the vehicle having got it registered with transport authorities vide Ex. A2 informed the same to the insurance company under letter Ex. A3 and subsequently under registered letter about the purchase which was received by the insurance company on 29.11.2010 within 13 days of its purchase. No doubt within 2 days of its purchase the vehicle was damaged. The fact remains that assuming that the complainant did not inform under Ex. A3 still the complainant had 14 days’ time to get the insurance policy mutated in his favour. When the complainant by filing documentary evidence proved beyond doubt that he got issued registered lawyer notice and applied to the insurance company to effect transfer of policy there is no reason why the same should not be believed. GR-17 is in conformity with Section 157 (2) of the M.V. Act. The insurance company by not affecting the change, committed deficiency in service. We do not see any mis-appreciation of fact or law by the Dist. Forum in this regard. We do not see any merits in the appeal.
11) In the result the appeal is dismissed with costs computed at Rs. 5,000/-. Time for compliance four weeks.
1) _______________________________
PRESIDENT
2) ________________________________
MEMBER
13/09/2012
*pnr
“UP LOAD – O.K.”