Orissa

Rayagada

CC/237/2015

Sri Achuta Palo - Complainant(s)

Versus

Sri Lakshmi Vinayak Nursery, - Opp.Party(s)

Self

20 Jun 2016

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    FORUM, RAYAGADA

          AT:  KASTURI  NAGAR, Ist.  LANE,   L.I.C.OFFICE BACK PO/DIST: RAYAGADA ,  STATE:                                                                                      ODISHA,  PIN  NO.765001,  PHONE/FAX                                                                                                             NO.06856-223025.

                                                                          ....                                  

                                            C.C. Case  No.237/ 2015.

                                                                       

 P R E S E N T .

Sri Pradeep Kumar Dash, LL.B,                             President.

Smt. Ch.  Nirmala Kumari Raju, LLB,                    Member

Sri Achyuta Palo, At/Po: Durgi, Via:Bissam Cuttack Dist:Rayagada.

                                                                                                     ………Complainant

Vrs.

 

1.                  Sri Lakshmi Vinayaka Nursery, Prop: A. Surandranath Reddy, Branch Office At: Piler, Via:Tirupathi, Dist: Chittoor, (A.P)

                                                                                                     ……...Opp.Parties

Counsel for the parties:

For the complainant: In Person

For the O.P: Exparte

 

                                                            JUDGMENT

                        The facts of the complaint  in brief is that,  the complainant has ordered for Mango, Coconut tree and Lemon tree to plant on his garden. The complainant advanced Rs.5,000/- to the op for supply of plants Vide receipt No.896 dtd.15.05.2014. the advanced amount to the op on 15.05.2014 and the op agreed to deliver the plants to the complainant on 23.05.2014 without fail. But several approaches of the complainant  failed. The op could not delivered the plants or not returned the paid advance amount.  The O.p failed to deliver the above plants   and hence finding no other option  the complainant  approach this forum and prayed to direct the O.p to refund the cost of  Rs.5,000/-  and award compensation of Rs.1,500/-towards mental agony  . Hence, this complaint.

                        On being noticed, the  Op failed to file  counter before this forum  as such the  proceeding was set exparte against them.

 

                        Heard and perused the complaint petition and documents filed by the complainant and we accept the grievance of the complainant. The Complainant  argued that the O.p have received the amount of Rs.5.000/ from the complainant towards supply of plants as an advance. But the op not delivered the plants nor returned the above amount  to the complainant and claimed that the O.p caused deficiency in service and deprived of the complainant of enjoyment  since the date of  its purchase  which caused mental agony and harassment to the complainant.

 

2

 

Now we have to see whether there was any negligence of the Op  in providing  after sale service  to the complainant as alleged ?

 

Hence, in our view the complainant has right to claim compensation to meet  his mental agony, financial loss. Hence,  it is ordered.

 

                                                ORDER

                        The  opposite party is directed to  refund the advance amount of Rs.5,000and pay  compensation of Rs.2,000/-  for mental agony undergone by the complainant and cost of Rs.500/- . Further, we direct the Op to pay the aforesaid award amount  within one month from the date of receipt of this order, failing which the O.P are liable to pay  interest  @  12%  p.a. on the above awarded amount till  the date of payment. Accordingly the complaint is allowed.

                        Pronounced in open forum today on this 26st day of Febuary,2016 under the seal and signature of this forum.

                         A copy of this order as per the statutory requirements , be forwarded to the parties    free of charge.

 

 

            Member                                                                                               President

Documents relied upon:

By the complainant:

1. Xerox copy of  Retail Invoice.

 By the Opp.Party: Nil

                                                                                                               President