Sri L.M Patnaik filed a consumer case on 27 Aug 2018 against Sri Dilip Kumar Behere, LIC Agent in the Rayagada Consumer Court. The case no is CC/156/2015 and the judgment uploaded on 09 Oct 2018.
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM, RAYAGADA,
STATE: ODISHA.
C.C. Case No. 156 / 2015. Date. 27 . 8 . 2018.
P R E S E N T .
Dr. Aswini Kumar Mohapatra, President
Sri Gadadhara Sahu, Member.
Smt.Padmalaya Mishra,. Member
Sri L.M.Patnaik, S/O: Late Dandapani Patnaik, Advocate by profession, AT:Raniguda farm, Rayagada. …….Complainant
Vrs.
1.Sri Dilip Kumar Behera, S/O: Bijaya Kumar Behera, LIC agent, DFO office road, Raniguda Farm, Rayagada.
2. The Branch Manager, LIC of India, Rayagada.
3.Sri Dilip Kumar Patnaik, D.O. LIC, Rayagada Branch, Rayagada. .…..Opp.Parties
Counsel for the parties:
For the complainant: - Self.
For the O.P No.1 :- Subhra Panda, Advocate, Rayagada.
For the O. P. No.2:- Sri Sahadev Choudhury, Advocate, Rayagada.
For the O.P. 3:- Set exparte.
J u d g e m e n t.
The present dispute arises out of the complaint petition filed by the above named complainant alleging deficiency in service against afore mentioned O.Ps to make up-to-date deposits in LIC policies bearing No.573888222 No. 573739194. The brief facts of the case has summarised here under.
That the complainant had opened two Nos. of LIC policy bearing No. 573888222 in the name of complainants minor son Sri Akhilesh Patnaik. Another policy No. 573739194 which stands in the name of the complainant. The complainant complained in this petition that the O.P. No.1 Sri Dilip Kumar Behera, Agent of LIC had received Rs. 20,000/- during the month of January, 2015 for opening of new LIC policy and deposit of further premium in the above policies. But the O.P. No.1 agent had not deposited the further premiums of the above policies and the complainant had not received the money receipt towards deposit of premiums of the above policies and had not opened new policy in the name of the complainant. Hence this C.C. case against the O.Ps. The complainant prays the forum direct the O.Ps to open a new policy as proposed by the O.P. No.1 and direct the O.P. No.2 to stop commission and cancel the agentship of the agent O.P. No.1 and such other relief as the hon’ble forum deems fit and proper for the best interest of justice.
On being noticed the learned counsels for the O.P No. 1 & 2 filed written version separately inter alia challenged the maintainability of the petition before the forum. The averments made in the petition are all false, and O.P No. 1 & 2 deny each and every allegation made in the petition. The O.Ps No.1 & 2 taking one & other grounds in the written version sought to dismiss the complaint as it is not maintainable under the C.P. Act, 1986. The O.P. No.1 & 2 prays the forum to dismiss the complaint petition for the best interest of justice.
On being noticed the O.P No.3 neither entering in to appear before the forum nor filed their written version inspite of more than 15 adjournments has been given to them. Complainant consequently filed his memo and prayer to set exparte of the O.P No.3. Observing lapses of around 3 years for which the objectives of the legislature of the C.P. Act going to be destroyed to the prejudice of the interest of the complainant. Hence after hearing from the complainant set the case exparte against the O.P No.3. The action of the O.P No. 3 is against the principles of natural justice as envisaged under section 13(2) (b)(ii) of the Act. Hence the O.P. No.3 set exparte as the statutory period for filing of written version was over to close the case with in the time frame permitted by the C.P. Act.
The learned counsels for O.P No.1 & 2 appeared and defend the case. Heard arguments from the learned counsels for the O.P No.1 & 2 and from the complainant. Perused the record, documents, written version filed by the parties.
This forum examined the entire material on record and given a thoughtful consideration to the arguments advanced before us by the parties touching the points both on the facts as well as on law
]
FINDINGS.
From the records it reveals that, there is no dispute that the complainant is having one policy No. 573739194 and another policy No. 573888222 in his son’s name.
The O.P. No.1 (agent) in their written version clearly mentioned that he had opened LIC policies in the name of the complainant during the year 2012 and 2013 respectivley. The O.P. No.1(agent) further contended that he had not collected any instalments from the complainant and needs strict proof by the complainant.
The O.P. No.2 ( B.M., LIC) contended that the averments of the transactions between the complainant and O.P. No.1 (agent) and payment made by the complainant to the O.P. No.1 is not in the knowledge of the O.P. No.2 (LIC office). The O.P. No.2 had never received any such amount from such agent towards premium against the above cited policies or towards new proposal. Hence the O.P. No. 2 is neither liable nor in a position to stop commission of the agent unless there is a concrete proof that the O.P. No.1 has received premium from the complainant.
On perusal of the record this forum found the complainant has not filed any documentary evidence to substantiate the payment of money paid to the agent i.e. O.P. No.1. With out documentary evidence this forum could not fixed responsibility on the agent O.P. No.1
This Forum completely agreed with views taken by the O.Ps in their written version and the documents filed by the O.Ps in the present case. Hence this forum feel the complainant is not entitled any relief from this forum and liable to be dismissed.
Thus, it becomes clear that even on merits, complainant is not entitled to any claim.
Hence to meet the ends of justice, the following order is passed.
ORDER.
In resultant the complaint petition stands dismissed against the O.Ps.
Serve the copies of above order to the parties free of cost.
Dictated and corrected by me
Pronounced on this 27th. Day of August, 2018.
Member. Member. President
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