Orissa

Rayagada

CC/374/2016

Sibaji Dash - Complainant(s)

Versus

Sri Biswanath Senapathi - Opp.Party(s)

Self

14 Dec 2017

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    FORUM, RAYAGADA,

STATE:  ODISHA.

C.C. Case  No. 374 / 2016.                                                       Date.   14.  12   . 2017

P R E S E N T .

Dr. Aswini  Kumar Mohapatra,                       Preident.

Sri  Gadadhara Sahu,                                                                      Member.

Smt. Padmalaya  Mishra,                                                              Member.

 

Sri  Sibaji Dash, S/O:  Sri Balai Dash,  Po/ Dist:Rayagada  (Odisha).765 001,                                                                                                              …. Complainant.

Versus.

1. Sri Biswanath Senapati, Propritor, Sonu Enterprises, Main Road, Po:Ramanaguda, Dist: Rayagada(Odisha).  765029

… Opposite parties.

For the Complainant:-Self..

For the O.Ps.  :-  Set exparte.

.

JUDGMENT

                The  present dispute arises out of the complaint petition filed by the above named complainant alleging deficiency in service  against  afore mentioned O.Ps for non refund of the T.V. price.  The brief facts of the case  has summarised here under.

            The complainant purchased  one Philps colour T.V. from the O.P. on Dt.14.2.2016 on payment of consideration  a sum of Rs.8,500/-.  In  turn  the O.P. issued  receipt  in favour of the complainant. After  3 months the above  product became defunct and not  worked out. So the complainant approached to the  O.P. for  rectification of the  defects  or  exchange the same as it is within the warranty period.  But the O.P. refused to exchange the same or to refund the purchase price of the above T.V . Hence this case. The complainant prays the forum direct the  O.P. to refund  purchase price  of the T.V. a sum of Rs. 8,500/- and such other relief  as the hon’ble deems fit and proper for the best interest of justice.

            On  being  noticed the    O.P neither appeared nor filed their  written version despite availing sufficient opportunities.  Hence the O.P was set exparte  as contemplated U/S- 3(2)(b)(ii) of the C.P. Act, 986.

During the exparte  hearing the complainant examined himself and proved the payment  of the  money  to the O.Ps. . The complainant also argued  due to non repair of the above set the complainant suffered a lot of financial trouble  and mental agony. The complainant prays the forum as the  O.Ps  not heard any  grievance of the complainant  till date   so the  O.Ps  be  directed to refund  purchase price   along with  bank interest.

In  the absence  of any  denial  by  way  of  written  version  from the side  of the O.Ps. it is  presumed that the allegations  levelled against   the  O.Ps. deemed  to have  been  proved.    The  complainant   had  paid  the  amount   for the good service  as per  warranty  card  which  intended      with the O.P and the  said payment is  made for the consideration for the said service.  When the O.Ps  have failed to  give such service  as per warranty card  for   which  the O.Ps  have   received   the  amount.   It is  deemed that the  O.Ps   were   callous to the allegations  and it amounts  to deficiency  of service.

Hence to meet  the  ends  of  justice,  the following   order is  passed.

ORDER.

                In the result with these  observations, findings, discussion the complaint petition is allowed  in part on exparte against the O.Ps.

               

                The O.Ps  are  ordered to take back their product  and  refund price of the Philps Colour  T.V.   set   a sum of Rs. 8,500/- to the complainant.  The O.Ps are further ordered to pay Rs.1,000.00  towards litigation  expenses.

               

The O.Ps are  ordered to comply the above direction within 45 days from the date of  receipt of this order.   Serve the copies of the order to the parties.

 

Dictated and corrected by me

Pronounced  on  this   14^th.   day of        December , 2017.

 

Member.                                              MEMBER.                                                        PRESIDENT.