BEFORE THE SOUTH MUMBAI DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,
Puravatha Bhavan, 1st Floor, General Nagesh Marg, Near Mahatma Gandhi Hospital, Opp. M.D. College, Parel, Mumbai – 400 012.
O.No.
Complaint No.SMF/MUM/CC/17/235
Date of filing : 18/11/2017
Date of Order: 09/01/2018
Mrs. Shazia Gani,
Address : A/403, Rajkiran Raheja Complex,
Yari Road, Versova, Andheri (West),
Mumbai – 400 061. ….. Complainant.
V/s.
- SOTC Travel Service Pvt.Ltd.,
The Senior Manager,
Shop No.1, Moti Mahal 195,
J. Tata Road Churchgate,
Mumbai – 400 020.
2 The Deputy Manager,
Customer Care, SOTC,
7TH Floor, Urmi Estate,
95, Ganpatrao Kadam Marg,
Lower Parel (West),
Mumbai – 400 013. ….. Opponent/Opposite Party
Coram:
Shri. G.K. Rathod : Hon’ble President
Shri. S.R. Sanap : Hon’ble Member
Appearance: For Complainant – Adv. Shri. Darshan Shah
// O R D E R //
PER SHRI. G.K. RATHOD – HON’BLE PRESIDENT
Considering the contents of the complaint and documents placed on record, Complainant enjoyed the Trips but Complainant not provided Hotels as per convenience. Opponent refund the amount and Opponent accepted. Hence we do not find any substance to admit the case. Hence complaint is dismissed.
sd/-xxx sd/-xxx
(Shri. S.R. Sanap) (Shri.G.K. Rathod)
Hon’ble Member Hon’ble President
Note:- As the pleadings, affidavit, documents, are in English the order in the proceeding is passed for the better knowledge of the parties in English.
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