Assam

Cachar

CC/52/2014

Lieutenant Colonel Rajiv Narain Sharma - Complainant(s)

Versus

Sony India Pvt. Ltd. - Opp.Party(s)

Complainant Self.

22 Jun 2015

ORDER

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Complaint Case No. CC/52/2014
 
1. Lieutenant Colonel Rajiv Narain Sharma
Counter Insurgency and Jungle Warfare School, Vairengte, Kolasib, Mizoram.
...........Complainant(s)
Versus
1. Sony India Pvt. Ltd.
A- 31 Mohan Cooperative Industrial Estate, Mathura Road, New Delhi.
2. Sandhya Enterprises
Sandhya Authorized Service Centre NN Dutta Road, Silchar, Assam.
Cachar
Assam
............Opp.Party(s)
 
BEFORE: 
 
For the Complainant:
For the Opp. Party:
ORDER

On 22/06/2015 Judgment delivered and placed on record. The case is decided on contest in favour of the complainant directing the O.P. No. 1 Sony India Pvt. Ltd. either to repair the Laptop set in its original form giving proper guarantee period or alternatively to replace the Laptop Set by a new one, in the event that original Laptop Set bearing No. SVF/ 15215SNWT could not be repair properly. For mental agony, harassment and hardship caused to the complainant by the Opp. Party for no fault of the complainant, it is directed that O.P. No. 1 Sony India Pvt. Ltd. is to pay compensation of Rs. 20000 to the complainant and also to pay Rs. 5000 as cost of this proceeding. It is also directed that O.P. No. 1 is to comply the above direction within 2 months from the date of passing of this judgment and order. If payment of compensation and cost is not paid within the stipulated period, then O.P. No. 1 is to pay the amount with interest at 6 percent per annum from the date of passing of this judgment and order till realization. Give copy of this judgment to the parties free of cost.

 

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