IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHA
Saturday the 31st day of March, 2012
Filed on 02.07.2011
Present
- Sri. Jimmy Korah (President)
- Sri. K. Anirudhan (Member)
- Smt. Shajitha Beevi (Member)
in
C.C.No.229/2011
between
Complainants:- Opposite Parties:-
1. Sri.Thiruvenkidom 1. SNDP Sakha Yogam No.363
From Chinnamma House Kakkazhom, Neerkkunnam
Residing at Sakthi Alappuzha, Represented by
M.O. Ward, Alappuzha its Secretary
2. Smt.Rajam, W/o Thiruvenkidom 2. Sri.K.Bhaskaran, Secretary
From Kalamakkal House SNDP Sakha Yogam No.363
Residing at Sakthi -do- Kakkazhom, S/o Kesavan
Anavelil House
3. Smt.Sudha, D/o Thiruvenkidom Neerkkunnam, Alappuzha
From Chinnamma House
-do- -do-
O R D E R
SMT. N. SHAJITHA BEEVI (MEMBER)
The complainants have filed this complaint before the Forum on 02.07.2011 alleging deficiency in service on the part of the opposite parties. The brief facts of the allegations of the complainant are as follows:- The 1st and 2nd opposite parties are the SNDP Sakha Yogam, represented by its Secretary, SNDP Sakha Yogam No. 363, Kakkazhom. The entire operation of the Sakha Yogam is being carried out by one Sri. Bhaskaran, the Secretary. The specific assurance of the opposite parties the complainants had deposited a total sum of Rs.2,57,200/- before the Sakha Yogam on different dates and opposite parties issued pass book to the complainants. They had paid interest till 3.10.2006 and thereafter the opposite parties failed to pay the interest or deposited amount till date, even though they had requested to return the amount. Since there was no positive steps to return the amount, they filed this complaint seeking relief.
2. Notices were issued to the opposite parties. They had not appeared before this Forum. Considering their absence, they were set exparte by this Forum.
3. Considering the allegations of the complainant, this Forum has raised the following issues:-
1) Whether there is any deficiency in service and negligence on the part of the opposite parties
in repayment of fixed deposit to the complainants?
2) Whether the complainants are entitled to get compensation and costs from the opposite parties?
5. Issues 1 and 2:- First complainant has filed proof affidavit on behalf of himself and other complainants also in the support of their case and produced documents in evidence – Ext.A1 to A3 were marked. Ext. A1 to A3 are the original Pass books issued by the opposite parties to the complainants at the time of depositing the amount. It shows that the deposited amount, interest paid etc.
6. On a careful study of the entire matter of this case and verification of the documents, it can be seen that as per the assurance given by the opposite parties, the complainants had deposited the amount in the Sakha Yogam administered by the opposite parties 1 and 2. The pass books issued by the opposite parties shows that opposite parties had paid some interest to the complainants for a certain period, for the said deposited amount. Since the opposite parties had defaulted payment of interest, the complainants requested the opposite parties to return the amount with interest. But the opposite parties have not shown any earnest effort to take proper steps to return the same. This will amounts to cheating. The entire actions on the part of the opposite parties shows the deficiency in service and negligence in repayment of deposited amount with interest to the complainants in time. There is no justification on the part of the opposite parties in retaining the amount with interest which is payable to the complainants. The action of the opposite parties are highly illegal and arbitrary and without any bona fides. The complainants are fully entitled to get back the deposited amounts with interest from the opposite parties. Since there is deficiency in service and negligence on the part of the opposite parties by way of purposeful denial of repayment of amounts to the complainants, they are entitled to get compensation and costs from the opposite parties and that the opposite parties are jointly and severely liable for that. Considering, the whole aspects of this case and after verification of the documents, we are fully convinced that the allegations put forward by the complainants against the opposite parties are highly genuine. So the complaint is to be allowed. All the issues are found in favour of the complainants.
In the result, for the ends of justice, we hereby direct the opposite parties to return the deposited amount of Rs.2,57,200/- (Rupees two lakhs fifty seven thousand and two hundred only) to the complainant along with 18% interest per annum from 3.10.2006 till the date of repayment of the entire amount to the complainants and pay a compensation of Rs. 10,000/- (Rupees ten thousand only) to the complainants for their mental agony, pain, sufferings, inconvenience and loss due to the grossest deficiency in service, culpable negligence and unfair trade practice of the opposite parties by way of purposeful refusal to return back the deposited amounts and its interest in time to the complainants, and further pay a sum of Rs.2000/- (Rupees two thousand only) as cost of this proceedings. We further direct the opposite parties to pay the above said amounts to the complainants within 30 days from the date of receipt of this order.
Pronounced in open Forum on this the 31st day of March, 2012.
Sd/- Smt. N. Shajitha Beevi
Sd/- Sri. Jimmy Korah:
Sd/- Sri.K. Anirudhan:
Appendix:-
Evidence of the complainant:-
Ext. A1 to A3 - Original pass books (3 Nos.)
Evidence of the opposite parties:- Nil
// True Copy //
By Order
Senior Superintendent
To
Complainant/Opposite parties/S.F.
Typed by:- pr/-
Compared by:-
