DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,

KANDHAMAL, PHULBANI.

C.C. NO. 24/2023

Date of Filing: 30.01.2023

Date of Order:  31.07.2023

Smt. Manisha Kanhar,

W/O Madan Mohan Patra,

Maa Sri Palini Women SHG Group

At – Mahasing Champa Sahi,

PO - Mahasing

District - Kandhamal                          ………………….    Complainant.

Versus.

1. Smt. Minakhi Patra,

W/O Lingaraj Patra,

At- Mahasing Nuasahi

PO- Mahasing

2. Ratnamani Nayak,

At/Po- Raikia,

District- Kandhamal

3. Sri Amira Nayak

Maa Prativa Enterprises

At/PO-Munda Sahi, Balliguda

District – Kandhamal…………………..Opp. Parties.

Present:      Sri Purna Chandra Mishra - President

                   Sri Sudhakar Senapothi             - Member

For the Complainant:               Self

For the O.P.                   :          Self

JUDGEMENT

Mr. Purna Chandra Mishra. President

          Complainant Smt. Manisha Kanhar has filed this case u/s 35 of the CP Act-2019 alleging deficiency of service and unfair trade practice on the part of the Opposite Parties for not providing her the machine in spite of full payment of the cost of the machine and praying therein for refund of the money paid towards the cost of machine with interest.

1. Brief fact leading to the case is that the complainant paid a sum of Rs. 25,000/- (Twenty Five Thousand only) to the Opposite Parties for providing her with a Pressing Khalli Patra (leaf) manufacturing machine for a consideration of Rs. 25,000/- (Twenty Five Thousand only). The amount was paid in full. But after receipt of the amount, the Opposite Party did not provide her with the machine and made her run to them on several occasions for which she filed this case before this Commission for the reliefs as discussed above.
2. That after receipt of notice, the opposite party appeared in person. Even though the OP appeared after receipt of notice, he preferred not to challenge the allegations raised by the complainant nor filed any written reply to the allegations. Therefore, the Commission proceeded to dispose of the case on the basis of the merit of the case.
3. On perusal of record, it is seen that the OP has received a sum of Rs. 25,000/- (Twenty Five Thousand only) from the complainant on 27.04.2021 vide Receipt No. 639. The OP has fairly admitted during the course of hearing that the he has received the amount provided receipt to the complainant. The OP agreed that he has signed in the money receipt So, it is crystal clear from the documents that the OP has received the money from the complainant by forging out a conspiracy and jointly and severally liable for causing deficiency in service to the complainant and liable to compensate the complainant for the loss and harassment sustained by her and hence the order.

O R D E R

          The complaint petition is allowed on contest against the Opposite Party. The Opposite Party is jointly and severally liable for causing deficiency in service and harassment to the complainant. The Opposite Party is directed to refund a sum of Rs. 25,000/- (Twenty Five Thousand only) to the complainant with interest @ 12% per annum from 27.04.2021 till it is actually refunded to the complainant. The Opposite Parties are further directed to pay a sum of Rs. 20,000/- (Twenty Thousand Only) each to the complainant for deficiency in service and harassment and a sum of Rs. 5,000/- (FiveThousand only) each towards cost of litigation. The order is to be complied within a period of 30 days from the date of order failing which the order as to cost and compensation shall carry interest @ 12% per annum from the date of order till it is actually paid to the complainant.

Pronounced in the open Commissioner today on this 31^st July 2023 in the presence of the parties.