BEFORE THE A.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION :HYDERABAD
F.A.No.1191/2008 against C.C.No.341/2006, Dist. Forum-I, Visakhapatnam.
Between:
1.The Zonal Manager,
A.P.S.R.T.C.,
Vizianagaram.
2.The Depot Manager,
A.P.S.R.T.C.,
Maddilapalem,
Visakhapatnam. …Appellants/
Opp.parties
And
Smt. T.Rajeswari,
W/o.T.V.Rajendra Rao, aged 60 years,
Hindu, Housewife, R/o.D.No.9-5-54/B,
Devi Nilaya Sivajipalem,
Visakhapatnam-530 017. …Respondent/
Complainant
Counsel for the Appellants : M/s.K.Srinivas Rao
Counsel for the Respondent : M/s.V.Gowrisankar Rao
CORAM : SMT. M.SHREESHA, HON’BLE MEMBER
AND
SRI K.SATYANAND, HON’BLE MEMBER
MONDAY, THE THIRTY FIRST DAY OF AUGUST,
TWO THOUSAND NINE.
Oral Order (Per Smt M.Shreesha, Hon’ble Member)
***
Aggrieved by the order in C.C.No.341/2006 on the file of District Forum-I, Visakhapatnam the opposite parties preferred this appeal .
The brief facts as set out in the complaint are that the complainant along with her sister Smt.D.Lalithakala on 23.3.2006 boarded the city bus bearing no.A.P.9Z 2787 plying in route no. 541 at Vepagunta to go to Maddilapalem and purchased ticket bearing nos.184864488 and 184864489 and both of them sat on the third seat on the right hand side behind the driver. While the bus was approaching Maddilapalem suddenly flames came from the batteries fixed underneath the second seat i.e. the front seat and the complainant’s saree caught fire and was burnt and both the legs from feet to thigh portion sustained severe burn injuries. The complainant was admitted in MVP hospital and was treated as inpatient for a period of 13 days i.e. from 23.3.2006 to 5.4.2006 and she incurred an expenditure of Rs.50,000/- for medical expenses. The burns left deep scars on both the legs giving a frightful sight. The complainant’s husband made several representations to the opposite parties demanding for compensation but there was no response. The second opposite party in his reply dt.9.5.2006 stated that their enquiry revealed that the incident took place on account of throwing a lighted cigarette into the bus by some external sources. The complainant submits that the fire broke out while the bus was running and there is no possibility of external source for fire causing the incident. The complainant submits that due to deficiency in service on the part of the opposite party the incident took place. Hence the complainant approached the District Forum to direct the opposite parties to pay Rs.3 lakhs towards compensation and to pay Rs.5000/- towards costs.
Second opposite party filed counter stating that an enquiry was made on the incident which had taken place as a result of some external force throwing a burning cigarette into the bus. Soon after the incident, the Asst. Manager, Traffic rushed to the spot offering to provide necessary medical treatment but the complainant refused to undergo. There is no deficiency of service on their behalf and they are not liable to pay compensation and prayed for dismissal of the complaint.
First Opposite Party adopted the counter of second opposite party.
On the basis of evidence adduced i.e. Exs.A1 to A15 and Exs.B1 to B3 and pleadings put forward allowed the complaint directing the opposite parties to pay Rs.2 lakhs towards compensation and Rs.1000/- towards costs.
The facts not in dispute are that the complainant and her sister boarded a city bus no. AP9Z 2787 on 23.3.2006 to go to Maddilapalem and occupied third seat on the right side behind the driver. It is the case of the complainant that the flames suddenly came from the batteries fixed underneath the second seat as a result of which the complainant’s sari caught fire and she received severe burn injuries from feet to thigh portion and she underwent treatment till 5.4.2006 as an inpatient in MVP Hospital and also continued treatment as out patient for several days. The burns left behind, deformity in the right leg and also deep scars on both legs which is also due to deficiency in service on behalf of the opposite parties. It is the case of the appellants/opposite parties that the fire accident occurred because of throwing of lightened cigarette into the running bus by an external force and therefore there is no negligence on behalf of the Corporation. They further contend that immediately after incidence, Officers of the Corporation rushed to the spot offering necessary medical treatment to the complainant but she refused to accept the same and that the District Forum has erred in awarding compensation of Rs.2 lakhs and costs of Rs.1000/-. It is pertinent to note that the fire accident, per se, is not in dispute and Ex.A8 reveals that the opposite parties submitted that a detailed enquiry was conducted into the fire accident which occurred in bus AP 9Z 2787 on road no.541 on 23.3.2006 and accident occurred because of throwing a lightened cigarette into the bus by some external force. The contention of the appellants/opp.parties that fire accident occurred in bus no. AP.10Z 8727 on 23.3.2006 is unsustainable in the light of Ex.A8. It could be a typographical error that the opposite party no.2 mentioned in their letter dt.31.3.2006 Ex.B1 A.P.no.10Z 8727 instead of AP9Z 2787. It is not in dispute that there was fire accident and that the complainant’s sari was burnt and that the complainant sustained serious injuries. The evidence affidavit filed for the Asst. Mechanical Foreman, Steel City Depot states as follows:
“all the buses fitted two individual battery cases with nice wooden coverage”.
Therefore there is no possibility of short circuit. We observe from the record that there is absolutely no documentary evidence in support of the contention of the appellants/opposite parties that the fire accident was caused due to throwing of lightened cigarette. The District Forum taking into consideration the traumatic incidence and that the fact that burn injuries take time for healing and the expenses incurred by the complainant and her husband who are senor citizens awarded an amount of Rs.2 lakhs towards compensation and Rs.1000/- towards costs.
It is an admitted fact that the complainant was admitted as an inpatient on 23.3.2006 in MVP hospital and discharged on 5.4.2006 and medical bills marked as Ex.A15 and Case Sheet marked as Ex.A11 clearly shows the extent of burn injuries. Taking into consideration Ex.A4 dt.22.4.2006, written by the complainant’s husband to the Depot Manager, APSRTC, in which the complainant’s husband sought compensation of Rs.1 lakh and also taking into consideration that in the letter dt.9.5.2006 (Ex.A6) addressed to the Regional Manager , APSRTC, the complainant’s husband asked for Rs.1 lakh towards compensation , we are of the considered view that the compensation awarded by the District Forum shall be reduced to Rs.1 lakh in addition to the medical expenses incurred by the complainant which as per Ex.A15 is Rs.32,600/- and we confirm amount of Rs.2000/- awarded by the District Forum towards costs.
In the result this appeal is allowed in part reducing the compensation awarded by the District Forum to Rs.1 lakh in addition to the medical expenses of Rs.32,600/- and we confirm costs of Rs.2000/- awarded by the District Forum. Time for compliance four weeks.
MEMBER
MEMBER
Dt. 31.8.2009