West Bengal

StateCommission

A/171/2018

Topsel Toyota - Complainant(s)

Versus

Smt. Shyamali Dutta - Opp.Party(s)

Mr. Debasish De, Ms. Debanjana De, Mr. Debasis Das

13 Sep 2019

ORDER

STATE CONSUMER DISPUTES REDRESSAL COMMISSION
WEST BENGAL
11A, Mirza Ghalib Street, Kolkata - 700087
 
First Appeal No. A/171/2018
( Date of Filing : 20 Feb 2018 )
(Arisen out of Order Dated 22/02/2016 in Case No. CC/666/2014 of District Howrah)
 
1. Topsel Toyota
Regd. & Head office at 25, Ganesh Chandra Avenue, Kolkata - 700 013.
...........Appellant(s)
Versus
1. Smt. Shyamali Dutta
W/o Sri Animen Dutta, 20, Curry Road, Flat no. K-102, Dwarika Complex, Howrah - 711 104.
2. Saini Toyota, Authorized Service Center, Toyota Kirloskar Motor Pvt. Ltd.
Workshop at H-6, Bombay Road, Mohiary Chadni Bagan, near Saraswati Bridge, Howrah - 711 302.
3. National Insurance Co. Ltd.
Regd. office at 1st Floor, Narayan Niwas, Pushpanjali, Phase-I, 268, G.T. Road, Liluah, Howrah - 711 204.
...........Respondent(s)
 
BEFORE: 
 HON'BLE MR. SHYAMAL GUPTA PRESIDING MEMBER
 HON'BLE MR. UTPAL KUMAR BHATTACHARYA MEMBER
 
For the Appellant:
For the Respondent:
Dated : 13 Sep 2019
Final Order / Judgement

Sri Shyamal Gupta, Member

In this Appeal, the Order dated 22-02-2016, passed by the Ld. District Forum, Howrah in CC/666/2014 has been challenged by M/s Topsel Toyota.

Holding the Appellant responsible for sudden collapse of her car, the instant complaint was filed by the Respondent No. 1.  

Ld. Advocate for the Appellant denied receiving any notice of the complaint case.  He also denied submitting any WV or making averment before the Ld. District Forum as mentioned in the impugned order.  Accordingly, he prayed for setting aside the impugned order.

As none of the Respondents turned up before this Commission, at the time of hearing, only the Ld. Advocate for the Appellant was heard.

On a reference to the copies of daily orders being passed by the Ld. District Forum in the instant complaint case, it transpires that, there was no such noting as to proper delivery of notice upon the Appellant.  It is also found from the said orders that as the Appellant did not attend the complaint proceedings, the matter was heard ex parte against it on 27-08-2015. 

In view of this, we fail to understand, wherefrom the Ld. District Forum got hold of the WV of the Appellant.  Similarly, as the matter was fixed ex parte against the Appellant, there was no scope for the Appellant to make any averment in the said case.  Yet, we find that, some comments were attributed to the Appellant.

Considering all these irregularities, we are constrained to remand the case to the Forum below for fresh adjudication of the matter.  The impugned order is hereby set aside.  Parties to appear before the Ld. District Forum on 21-10-2019.

Appeal, thus, stands allowed in part.

 
 
[HON'BLE MR. SHYAMAL GUPTA]
PRESIDING MEMBER
 
 
[HON'BLE MR. UTPAL KUMAR BHATTACHARYA]
MEMBER
 

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