BEFORE THE A.P.STATE CONSUMER DISPUTES REDRESSAL COMMISSION :HYDERABAD
F.A.No.928/2007 against C.C.No.209/2005, Dist.Forum-II,Krishna, Vijayawada.
Between:
1.ICICI Home Finance Ltd.,
Rep. by its Branch Manager,
2nd floor, Opp. to A.I.R., M.G.Road,
Vijayawada-4.
2. ICICI Bank Ltd.,
Rep. by its Managing Director,
Reg. Office:’Land Mark’ Race Course Circle,
Vadodara – 390 007. ….Appellants/
Opp.parties
And
Smt. M.V.Trinadha Devi,
W/o.late Rama Mohan Rao,
Flat no.T-7, Vaibhav Apartments,
Maruthinagar, Vijayawada-4. … Respondent/
Complainant
Counsel for the Appellants : M/s.N.Harinath Reddy (Hari &
Associates )
Counsel for the Respondents : M/s.Sarvabhouma Rao
CORAM: SMT. M.SHREESHA, HON’BLE MEMBER,
AND
SRI K.SATYANAND , HON’BLE MEMBER.
THURSDAY, THE SEVENTEENTH DAY OF DECEMBER,
TWO THOUSAND NINE.
Oral Order (Per Smt M.Shreesha, Hon’ble Member)
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Aggrieved by the order in C.C.No.209/2005 on the file of District Forum-II, Krishna at Vijayawada, the opposite parties preferred this appeal.
The brief facts as set out in the complaint are that the husband of the complainant submitted an application for sanction of the housing loan for purchase of a flat with the first opposite party who sanctioned Rs.5 lakhs towards housing loan vide letter dt.24.3.2003 and as per the terms and conditions of the said loan it should be repayable by the borrower in 240 equal monthly instalments @ Rs.4,743/- and the future principal outstanding of the loan is extended to cover 12 monthly instalments in case of borrower suffers any disease. The complainant’s husband paid the instalments regularly to the opposite party for some period and suffered heart problem from December 2003 and subsequently died. This incidence was informed to the first opposite party but her claim was not settled on the ground that the heart attack was not covered under the personal accident insurance policy Hence the complaint seeking direction to the opposite parties to settle the insurance claim of the complainant and adjust the same towards the outstanding loan amount of the deceased and to release the house documents of the deceased and to award costs and compensation.
Opposite parties filed counter stating that the death of the borrower is due to heart attack which is not covered under the scheme of Personal Accident and the complainant’s husband committed default in payment of the instalments and that the discharge summary of the complainant’s husband clearly show that he suffered ailment and was under continuous treatment for a long time and hence the death of the deceased due to heart attack does not cover under the policy. They submit that there is no deficiency in service on their behalf and seek dismissal of the complaint with costs.
District Forum based on the evidence adduced i.e. Exs.A1 to A6 and Exs.B1 to B4 allowed the complaint in part directing the opposite parties to adjust the insurance amount towards the outstanding loan and return the house documents to the complainant and the opposite parties are also directed to pay Rs.25,000/- towards compensation and Rs.1000/- towards costs.
Aggrieved by the said order, the opposite parties preferred this appeal.
The facts not in dispute are that the complainant availed loan from the opposite parties for Rs.5 lakhs which was sanctioned vide letter dt.24.3.2003 and by virtue of this loan he was given a protection plan and this loan amount is repayable in 240 monthly equal instalments @ Rs.4,743/- and the borrower was also covered with insurance coverage under which, in case of default due to death or permanent disability of the borrower, the total future principal outstanding of the loan is insured and the cover is extended to cover 12 monthly instalments in case the borrower suffers from any diseases of the nine specified. It is not in dispute that the insured died of heart attack on 8.9.2004. It is the case of the complainant that the opposite parties did not settle the claim on the ground that the heart attack was not covered under the personal accident insurance. It is the appellants/opp.parties’ case that home ‘loan shield’ cover of insurance which has been issued to the respondent/complainant and her husband will cover the principal outstanding of the loan and not the entire loan and moreover the personal accident is covered under the insurance cover ‘home loan shield’ and not the ailment of heart disease. They further contend that the complaint is bad for non joinder of ICICI Lombard which issued the home loan and contend that the District Forum has erred in awarding compensation of Rs.25,000/- .
Ex.A2 which specifies the key features of the ‘loan shield’ is as follows:
1. “In case of default due to death or permanent total disability of the borrower, the total future principal outstanding of the loan is insured.
2. The cover is also extended to cover 12 monthly instalments in case the borrower suffers from any one of the 9 listed critical illnesses.
3. In case of any involuntary unemployment (only for salaried employees) upto 3 monthly instalments will be covered under the plan.
4. Besides this, there is a 5 year property insurance, given to the borrower free of cost”.
Careful perusal of Ex.A2 says that the ‘Loan Shield’ insurance plan covers future principal outstanding of the loan in case of default of the borrower due to death or permanent total disability. There is no condition that the borrower must die in an accident. Therefore the contention of the appellants/opp.parties that the insured must die in an accident is unsustainable in the absence of any such exclusion clause. The contention of the appellants/opp.parties that ICICI Lombard should have been made a party and the complaint is bad for non joinder of this company is also untenable on the ground that the policy issued under the home loan cover is not in dispute and there is no further evidence which can be given by this party and therefore non joinder of this ICICI Lombard cannot be termed as bad. The learned counsel for the appellants argued that the District Forum has erred in directing them to adjust the insurance amount towards the outstanding loan. On perusal of the material on record we observe that the complainant is entitled to the ‘loan shield’ and the opposite parties are under the obligation to adjust the insurance amounts towards the future principal outstanding of the loan and to return the house documents. We do not see any infirmity in the order of the District Forum in awarding compensation of Rs.25,000/- and costs of Rs.1000/-. However we modify the order of the District Forum only to the extent of adjusting the insurance amount towards the future principal outstanding of the loan.
In the result this appeal is allowed only in part and we modify the order of the District Forum only to the extent of adjusting the insurance amount towards the future principal outstanding of the loan and handover the house documents on discharge of the loan amount while we confirm the rest of the order of the District Forum. In the circumstances no costs. Time for compliance four weeks.
Sd./MEMBER
Sd./MEMBER
Dt.17.12.2009
Pm*