Kerala

Kasaragod

CC/12/309

Abdul Rahiman.T.M. - Complainant(s)

Versus

Senraj.P. Zonal customer Service Head - Opp.Party(s)

04 Oct 2013

ORDER

 
Complaint Case No. CC/12/309
 
1. Abdul Rahiman.T.M.
S/o.Mohammed Kunhi, Beefathima Manzil, Indira nagar Housing Board Colony, Po.Chengala 671541
Kasaragod
Kerala
...........Complainant(s)
Versus
1. Senraj.P. Zonal customer Service Head
Bharti Airtel Ltd (Kerala Circle), Simax tower Below SBI Life Insurance, West Nadakkavu, Calicut. 6 and 1 Or
Kozhikode
Kerala
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MRS. JUSTICE P.RAMADEVI PRESIDENT
 HONABLE MRS. Beena.K.G. MEMBER
 
PRESENT:
 
ORDER

 IN THE CONSUMER DISPUTES REDRESSAL FORUM, KASARAGOD

                                             CC.309/12

                     Dated this, the  4th       day of   October  2013

PRESENT:

SMT.P.RAMADEVI                                         : PRESIDENT

SMT.K.G.BEENA                                          : MEMBER

Abdul Rahiman.T.M., S/o. Mohammed Kunhi,              : Complainant

Beefathima Manzil, Indira Nagar Housing

Board Colony, Po.Chengala. 671541,

Kasaragod.Dt.

(Adv.B.K.Mahin, Kasaragod.)

1 Senraj.P, Zonal customer Service Head,                     : Opposite parties

   Bharathi Airtel Ltd (Kerala Circle) Simax tower,

   Below SBI Life Insurance, West  Nadakkavu,

   Calicut.6.

2 Bharti Airtel Ltd rep. by its Chief Operating Officer,

   Mr.Sharan Shetty, SL Avenue, NH Bypass,

   Kundanoor Junction, Po.Maradu, Kochi. 682304.

3 Jayan Memon, Zonal Operations Head SL Avenue,

   NH Bypass, Kundanoor Junction.Po.Maradu,

   Kochi. 682 304.

4 Bhagyesh, Collection Head Zonal,

   Bharati Airtel Ltd (Kerala Circle), Simax Tower,

   Below SBI Life Insurnace West.Nadakkavu, Calicut.6

(Ops 1 to 4 Shrikantha shetty,K, Kasaragod)

 

                                                            O R D E R

SMT.P.RAMADEVI, PRESIDENT

 

            The grievance of the complainant is that his mobile Phone.No.9895444444 has been disconnected by opposite parties on 4-8-2012 without any notice. The complainant further submits that as per the direction of opposite parties he paid Rs.21,000/-.  The opposite party failed to reconnect the telephone connection with the above said fancy number. Hence the complaint is filed.

2.         Opposite parties  after receipt of notice filed an application challenging the maintainability of the complaint itself, before the Forum.

3.         Heard both sides.  Section 7B of the Indian Telegraph Act, 1885 is applicable in the present case and the jurisdiction of Consumer district Forum is barred as per the decision of the  Apex Court i.e. General Manager Telecom V M.Krishnan reported in 2009 (8) SCC 481 and therefore the complaint is not maintainable and is hereby dismissed for  want of jurisdiction. However, the complainant may approach the appropriate authority for redressal of his grievance.

 

MEMBER                                                                                  PRESIDENT

Pj/

 

 

 
 
[HON'BLE MRS. JUSTICE P.RAMADEVI]
PRESIDENT
 
[HONABLE MRS. Beena.K.G.]
MEMBER

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