2.9.08<br /> Smt.K.P.Preethakumari, Member<br /> <br /> This complaint is filed under section12 of the consumer protection Act for an order directing the opposite parties to refund Rs.5750/- with interest and cost.<br /> The complainant’s case is that she had availed gas connection from the 1st opposite party by paying an amount of Rs.5750/- and 2nd and 3rd opposite parties were supplying gas. The connection was availed by the complainant with a stipulation that the amount will be refunded at the time of surrendering the connection. But later on the gas was not available in time and those that available were substandard in quality and quantity. So she had surrendered the connection and demanded for the deposit. But the opposite parties were not ready to return the same. Hence this complaint.<br /> On receiving the complaint notices were issued to the opposite parties. Even though all the opposite parties were acknowledged the same, they were not turned up not filed version. <br /> The points to be considered in this mater, whether there is any deficiency in service and what is the relief ?<br /> <br /> The evidence in this case consists of the oral testimony of PW1 and Exts.A1 and A2.<br /> The oral testimony of PW1 along with the exhibits A1 and A2 proves that the complainant had availed gas connection from the opposite parties and surrendered the connection to the opposite parties. Complainant deposed that she had surrendered the gas connection because of the non-availability of gas within time. This itself shows that there is some deficiency of service on the part of the opposite parties and hence we are of the opinion that the complainant is entitled to get refunded the amount of Rs.5750/- and hence issues are answered in favour of the complainant.<br /> In the result, the complaint is allowed in part directing the opposite parties to refund Rs.5750/- (Rupees Five thousand seven hundred and fifty only) to the complainant within one month from the date of receipt of this order, failing which complainant is at liberty to execute the order against the opposite parties under the provisions of consumer protection Act.<br /> Sd/- Sd/- Sd/-<br /> President Member Member<br /> <br /> APPENDIX<br /> Exhibits for the complainant<br /> A1.Copy of the letter dt.2.10.07 issued by OP1 to OP2<br /> A2. Coupon issued by OP<br /> Exhibits for the opposite parties<br /> Nil<br /> Witness examined for the complainant<br /> PW1.Complainant<br /> Witness examined for the opposite parties<br /> Nil<br /> <br /> /forwarded by order/<br /> <br /> Senior Superintendent<br /> <br /> <br /> Consumer Disputes Redressal Forum, Kannur.<br />