Orissa

Jajapur

CC/128/2022

Binayak Ray. - Complainant(s)

Versus

SDO Electrical. - Opp.Party(s)

Akhil Mohan Das

05 Jan 2024

ORDER

             DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION :  JAJPUR.

Presents:-      1.    Smt. Susmita Mishra ,  President,

                               2.    Sri Bibekananda Das,   Member.           

Dated the 5th day of January, 2024.

C.C. Case No. 128 / 2022.

Binayak Ray,  S/o:-  Rabindranath Ray

Vill:- Kopanda,  Po/PS:-  Jajpur Road, Dist:- Jajpur.             .  .  .  .  Complainant.

                        Versus.

1. S.D.O,Electricals, Dhabalgiri, At/P.O/ Dhabalgiri, Jajpur Road., Dist:- Jajpur.
2. J.E, Electricals (TPNODL) At/P.O/ Dala, P.S. Jajpur Road, Dist:- Jajpur.
3. Bikas Chandra Meter Reader, At/P.O/ Dala, P.S. Jajpur Road, Dist. Jajpur.

                                                                                                               .  .  .  .  Opp. Parties.

                       Counsels appeared for the parties.                                            

For the Complainant :-        Sri Akhila  Mohan Dash, Advocate,

For the Opp. Parties :-         None

Date of filing Complaint        :-                    01.10.2022

Date of Argument                :-                      15.09.2023

Date of Oder                         :-                      05.01..2024.

MR. BIBEKANANDA DAS, MEMBER  :-

The complainant has filed the C.C.Case U/s-35 of C.P.Act,2019 seeking following relief :

            The O.ps be directed to reimburse the quantum of Rs.23,819/- to the petitioner for the loss incurred and the defective meter be removed on a check meter to be installed to check original meter functioning and to pay Rs.10,000/- for compensation towards mental agony and litigation charges.

Heard the learned counsel for the complainant in length and on repeated calls the O.ps remained absent and set exparte since dated 14.07.2023 as they neither appeared nor filed any written version  for which we are inclined to accept the contents of the complaint petition filed by the complainant.

            Taking into consideration the prayer made by the complainant we found that the complainant was regularly paying the energy charges to the O.Ps and obtaining payment receipts ( Xerox copy of receipts annexed) . Due to excess billing and malfunctioning of meter the matter was informed by the complainant to the O.Ps on regular intervals. But the O.ps without installing a check meter, demanded the arrear amount from the complainant and the complainant in order to avoid disconnection compelled to pay Rs.23,819/-. Thus without installing a check meter  and removing the defective meter from the house premises of the complainant and basing upon defective meter, the demand  made by the O.ps amount to deficiency in service.

                                    O R D E R.

We therefore directing the O.ps to install a new meter by  removing the  old one from the  house premises of the complainant  and basing upon the actual consumption of energy in the newly  installed meter, the O.Ps shall adjust / revise the energy bill of the complainant  within a period of 3 months from the date of receipt of this order. No order as to cost.  

With the aforesaid observation  and directions the C.C.Cases

No.128/2022 is accordingly disposed off

Issue extract of the order to the  parties for compliance.

Pronounced in the Open Commission on this the 5th day of January, 2024.