Complaint Case No. CC/22/517 | ( Date of Filing : 05 Sep 2022 ) |
| | 1. Sh. Ramnivas | S/o Sh. Rajesh Kumar Bedwa, Age 32, Mal, R/o Ward No. 1, Hari Nagar, Near Farmana Chungi, Meham, Tehsil Meham, Distt. Rohtak, Haryana, India, PIN-124112. |
| ...........Complainant(s) | |
Versus | 1. Savex Technologies Pvt. Ltd. | through its Manager cum Authorized signatory, office situated at A-1, Gate no. 3, 2 Kalkaji industrial Area, Near Govind Puri Metro station, South Delhi, Delhi-110019. | 2. Samsung India Electronics Pvt. Ltd. | through its regional manager, Office situated at 6th floor DLF Center, Sansad Marg, New Delhi, Delhi, India-110001. | 3. Samsung India Electronics Pvt. Ltd. | through its manager cum authorized signatory 20th to 24th floor, two Horizon Center, Golf Course Road, Sector 43, DLF Phase-V, Gurugram (Gurgaon), Haryana, India-122002. | 4. Samsung Service Center | SS Electronics, Bhiwani being authorized service Center of Samsung India electronics Private Ltd office situated at Nar Circular Road, Opp. Bhatia Sanitary House, Krishna colony, Bhiwani, Haryana. |
| ............Opp.Party(s) |
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Final Order / Judgement | Ramnivas Vs. Savex Technologies Present: Complainant in person alongwith Ms. Isha Khurana, Advocate for the complainant. Sh. Kunal Juneja, Advocate for the Opposite party no.2 and 3. Opposite party no.1 and 4 already exparte. Learned counsel for OP no.2 and 3 suffered a statement that compromise has been effective between the parties for Rs.1,10,000/- (Rupees One lakh ten thousand only) as full and final settlement and company will make the payment to the complainant within 45 days. He further stated that the complainant should return the product alongwith all the accessories to the customer care on taking the payment and the product should not be physically damaged or liquefied. Complainant suffered a statement that he has heard and agrees with the aforesaid statement of the counsel for the company and has no objection if aforesaid matter is disposed off accordingly. In view of the statement made by both the parties, present complaint is disposed off being settled with directions to the opposite party no.2 and 3 to make the payment of alleged amount of Rs.1,10,000/- (Rupees One lakh ten thousand only) to the complainant within 45 days failing which the opposite party no.2 and 3 shall be liable to pay the settlement amount alongwith interest of 9% per annum from today i.e. 05.07.2024 till its realization to the complainant. Complainant is directed to deposit the product alongwith its accessories to the service centre of opposite party and the product should not be physically damaged or liquefied. Parties shall be bound by their respective statements. Copy of this order be supplied to the parties free of cost. File be consigned to record room after due compliance. Date : 05.07.2024 Member Member President DCDRC, Rohtak | |