West Bengal

Kolkata-I(North)

CC/09/469

Avijit Dey - Complainant(s)

Versus

Saturn Ship Agencies Pvt. Ltd. - Opp.Party(s)

12 Mar 2013

ORDER

Consumer Disputes Redressal Forum,
Unit-I, Kolkata
http://confonet.nic.in
 
Complaint Case No. CC/09/469
 
1. Avijit Dey
BD/3, Ashirbad Building, Kestopur, Building, Kolkata-700101.
Kolkata
West Bengal
...........Complainant(s)
Versus
1. Saturn Ship Agencies Pvt. Ltd.
42A, Shakespeare Sarani, Kolkata-700017.
Kolkata
West Bengal
............Opp.Party(s)
 
BEFORE: 
 HON'ABLE MR. Sankar Nath Das PRESIDENT
 HON'ABLE MR. Dr. Subir Kumar Chaudhuri MEMBER
 HON'ABLE MRS. Smt. Sharmi Basu MEMBER
 
PRESENT:
 
ORDER

In  the  Court  of  the

Consumer Disputes Redressal Forum, Unit -I, Kolkata,

8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.

 

CDF/Unit-I/Case No.469/2009   

 

1)                   Sri Avijit Dey,

            BD/3, Ashirbad Building, 2nd Floor,

            Rabindapally, Kestopur, Kolkata-101.                                                                ---------- Complainant

 

---Versus---

 

1)                   Saturn Ship Agencies Pvt. Ltd.,

            Regd. Office at K.R.D., Gee Gee Crystal,

92, Dr. Radhakrishnan Salai, 1st Floor,

Mylapore, Chennai-600004  and Corporate Office at

Satyam Chambers, 5th Floor, Govandi Station Road,

Govandi (E), Mumbai – 400088  and  at

Express Tower”, 2nd Floor,

42A, Shakespeare Sarani, Kolkata-17

P.S. Shakespeare Sarani.                                                                                             ---------- Opposite Party

 

Present :           Sri Sankar Nath Das, President.

                        Dr. Subir Kumar Chaudhuri, Member.

                        Smt. Sharmi Basu, Member

                                        

Order No.   30    Dated  12-03-2013.

 

            The case of the complainant in short is that complainant is the sole proprietor of the business named and styled ‘M.S. OVERSEAS’ having its office at the address as mentioned in the cause title of the petition of complaint. Complainant is engaged in the business of exports of ‘Water Melon’ and other allied vegetable products. Complainant has been carrying his business to earn his livelihood and there is no commercial motive in the said business.

            O.p. is a shipping company having its respective offices at the addresses as mentioned in the cause of petition of complaint. O.p. carries goods by sea by its vessel for different persons indiscriminately in consideration of freight paid.

            Pursuant to an order placed by an overseas consignees M/s. Arabian Gulf Food Stuff EST of Salahudden Road, Bin Zayed Building, 7th Floor, Deira, Dubai, P.O. 182288, UAE, the complainant as unpaid vendor dispatched a consignment of 2150 pieces of ‘Fresh Water Melon’ weighing 16000 kgs. By sea through the o.p. by their vessel “THOR CHAMPION V-008” for safe carriage from the port of Mumbai to the port of destination at Dubai. The said dispatch was evidenced by invoice no.MS/09/06/07 dt.28.2.06 and packing list. In acknowledgement of the said consignment, o.p. issued a clean bill of lading being no.SCL/NSA/E/DXE/3094 dt.10.3.06.

            The said goods were intended to be carried by o.p. in ‘one door pen container’ after the goods were checked by quality and quantity by the concerned authorities of the Ministry of Agriculture, Govt. of India on 7.3.06 and a phytosanitary certificate was issued by the Govt. of India bearing no.065969 dt.9.3.06.

            It appeared from the bill of lading issued by o.p. that goods were placed on board of vessel “THOR CHAMPION V-008” at port of J.N.P. Mumbai in 2 x 20’ FCL container bearing no.CRXU 1297442 and FSCU 3223049. It also appeared from the bill of lading that since the goods were perishable in nature one door of each container was required to be kept open to allow fresh air and ventilation for keeping the goods in stable condition.

            The goods were loaded on board the ship on 10.3.06 and arrived at the port of Dubai on 14.3.06. At the time of delivery of the aforesaid goods by the named consignee, the Dubai Municipality, Public Health Deptt., Food Control Section issued ‘Stop Delivery Notice’ dt.16.3.06 since the goods showed sign of decay due to keeping the goods in totally sealed container without allowing proper ventilation, the containers were subsequently released on an undertaking from the consignee’s were house until a final inspection to determine the actual condition of the cargo was carried out.

            M/s. Amin Surveyors & Consultants were entrusted to carry out a survey and assess the loss. The said surveyors made spot survey of the goods on 19.3.06 and submitted their report recording their observations / findings and stating the reason for and assessing the nature and extent of loss of the suit consignment. The said surveyors opined that the condition, in which the cargo of ‘Water Melon’ was received, is attributable to the same being carried under closed ventilation, as both doors of the containers were closed. The suit consignment was a total loss the value of which stood at Rs.2,45,811.44. 

            By a letter dt.20.3.06, the complainant through his clearing and forwarding agents M/s. Chakait Agencies lodged a formal claim. O.p. received the said notice and further correspondence but  refused to admit the claim of the complainant citing frivolous grounds by their reply letter dt.3.4.06. Hence the case was filed by the complainant with the prayer contained in the petition of complaint.

            O.p. had entered their appearance in this case by filing w/v and denied all the material allegations labeled against them and prayed for dismissal of the case. Ld. Lawyer of o.p. in the course of argument submitted that the case has got no merit and the same is liable to be dismissed.

Decision with reasons:-

            We have gone through the pleadings of the parties, evidence and documents in particular and we find that complainant has a business of export of watermelon and other vegetables products and is carry on such business for his livelihood. O.p. is shipping company and carries goods by sea by its vessel of different persons in consideration of freight charge. Further it appears from the record that complainant placed an order by an overseas consignee M/s. Arabian Gulf Food Stuff. Complainant as unpaid vendor dispatched a consignment of 2150 pieces of fresh watermelon weighing 16,000 kgs by sea through o.p. by their vessel “THOR CHAMPION V-008” for safe carriage from Mumbai Port to Dubai Port and the said goods were supposed to be carried by o.p. in one door open container and it appears from the bill of lading issued by o.p. the goods were placed on board the vessel mentioned above at Port of JNP Mumbai and it also appears from the bill of lading that since the goods were perishable in nature one door of each container was required to be kept open to allow fresh air and ventilation for keeping the goods in suitable condition.

            We further find from the record that at the time of delivery of the aforesaid goods by the named consignee, Dubai Municipality, Public Health Deptt., Food Control Section issued stop delivery noticed on 16.3.06 since the goods showed sign of decaying due to keeping the goods in sealed container. M/s. Amin Surveyors and Consultant were entrusted to carry out the survey and assessed the loss and survey took place on 19.3.06 and submitted the report and loss was assessed at Rs.2,45,811.44.

            It further appears from the record that complainant through his clearing and forwarding agent M/s Chakait Agencies lodged a formal claim to o.p. and o.p. refused to admit the claim by their letter dt.3./4.06.

            In view of the above findings and on perusal of the entire materials on record we hold that o.p. had sufficient deficiency in service being service provider to its consumer / complainant and complainant is entitled to relief.  

            Hence, ordered,

            That the case is allowed on contest with cost against the o.p. O.p. is directed to pay to the complainant a sum of Rs.2,45,811/- (Rupees two lakhs forty five thousand eight hundred eleven) only being the loss caused to the complainant and is further directed to pay compensation of Rs.50,000/- (Rupees fifty thousand) only for harassment and mental agony and litigation cost of Rs.5000/- (Rupees five thousand) only within 45 days from the date of communication of this order, i.d. an interest @ 10% p.a. shall accrue over the entire sum due to the credit of the complainant till full realization.

            Complainant is at liberty to file execution case before this Forum in case of non-execution of the aforesaid order in its entirety within the stipulated period under the provision of COPRA, 1986.

            Supply certified copy of this order to the parties free of cost.

 
 
[HON'ABLE MR. Sankar Nath Das]
PRESIDENT
 
[HON'ABLE MR. Dr. Subir Kumar Chaudhuri]
MEMBER
 
[HON'ABLE MRS. Smt. Sharmi Basu]
MEMBER

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