BEFORE THE CONSUMER DISPUTES REDRESSAL FORUM, ERNAKULAM.

Dated this the 19^th day of June 2014

Filed on : 16/12/2013

PRESENT:

Shri. A. Rajesh, President.

Shri. Sheen Jose, Member.

Smt. Beena Kumari V.K. Member.

CC. 618/2013

Between

Justin George, : Complainant

S/o. George, Kochery House, (party-in-person)

Nambyapuram road, Palluruthy,

Kochi-6, Ernakulam.

Vs

1.Samsung India Electronics Pvt. Ltd. : Opposite parties

Rep. by its General Manager, (O.Ps 1 & 2 absent)

2^nd, 3^rd & 4^th floor, Tower C,

Vipul Tech Square, Sector 43,

Gurgaon-122 009, Haryana.

2. FSC Manager, Customer Satisfaction,

Authorised representative of

Samsung India Electronics (P) Ltd.,

Factory Service Centre, 27/224 B & C,

Mithun towers, K.P. Vallon Road,

Kadavanthra, Cochin-20,

Ernakulam, Kerala.

3. The Proprietor, (O.P. 3 party- in- person)

Selfridges Pvt. Ltd., 39/422 J,

M.G. road, Ravipuram,

Kochi-682 016, Ernakulam,

Kerala.

O R D E R

A. Rajesh, President.

Complainant and counsel present. The manager (Customer Satisfaction) of the 2^nd opposite party and the counsel present. The 1^st opposite party agreed to replace the panel board of the complainant’s T.V on payment of Rs. 2,500/- towards

cost of the same. The 1^st opposite party also agreed to extend the warranty of T.V. set for a period of 4 months from the date of repair of the T.V. to which the complainant agreed.

The 1^st opposite party is directed to replace the panel board as agreed within 30 days from the date of receipt of a copy of this order. The complainant shall pay the amount to the 1^st opposite party simultaneously. The 1^st opposite party shall issue the warranty to the complainant on the same day.

Accordingly the proceedings in this complaint stands closed.

In the result, the further proceedings in this complaint stands dropped.

Pronounced in the open Forum on this the 19^th day of June 2014

Sd/-A. Rajesh, President.

Sd/- Sheen Jose, Member.

Sd/-Beena Kumari V.K., Member.

Forwarded/By Order,

Senior superintendent.