Sri S.K.Sahoo,President.
This is a petition filed by the complainant U/s. 35 of C.P.Act, 2019.
2. The case of the complainant is that he has purchased a Samsung F22 mobile phone from opp.party No.1 on November, 2019 by paying an amount of Rs, 10,349.00 .Opp.party No.2 is the service provider. One month ago he had seen a small red spot on the display screen of the mobile phone which gradually enlarged within few days. There was no scratch mark and physical damage sign on the mobile phone. The complainant took the mobile phone to opp.party No.2, the service provider who disclosed him for replacement of the display screen on payment of Rs. 5,000.00 .Thee mobile phone was within warranty period and when the complainant inquired about the reason for payment within warranty period, the service provider opp.party No.2 disclosed that the mobile set was damaged internally. When the complainant challenged opp.party No.2 how he could know the internal damage without opening themobile set. He was unable to give any answer. The complainant got a suggestion from the Customer Care Executive and went to opp.partyNo.2 in the next morning and asked him to prepare the job sheet. The staff of opp.party No.2 Mr.Abinash Mishra declined to prepare the job sheet but after a few minutes he prepared the job sheet, in which he has mentioned that the mobile phone is out of warranty period. The said endorsement of Mr.Mishra on the job sheet is totally wrong. He did not repair the mobile set but at the time of return of the mobile phone set , charged an amount of Rs. 177.00. The complainant put forth his grievances before opp.party No1. Several times, which is not fruitful. Hence this complaint.
3. Notice was issued to both the opp.parties through Regd. Post with A.D on 09.09.2022. A.D of opp.party No.2 is back after service . The notice issued to opp.party No.1 in correct address through Regd.post with A.D is not back, so also the A.D of opp.party No.1 is not back. So in view of Section-27 of General Clauses Act, the service of notice on opp.party No1, after statutory period of 30 days is deemed to be sufficient.
4. Both the opp.parties have not filed their show cause. However, opp.party No.1 filed his affidavit evidence on 08.02.2023 and opp.party No.2 was set exparte on 12.01.2023.
5. On perusal of the complaint petition, it appears that one Debajyoti Bhattacharya is the complainant in this case, who alleged that the mobile phone set purchased by him in the month of November, 2021 from opp.party No.1 by paying an amount of Rs. 10,349.00 went out of order within the warranty period. He also alleged that inspite of his approach the opp.party No.1 & 2 did not repaire the mobile phone purchased by him. On the other hand the opp.party No.2 has taken an amount of Rs. 177.00 within the warranty period. On perusal of Tax Invoice( Cash Memo) it is clear that one Deepak Mishra is the purchaser of the mobile phone nor the complainant. The complainant is neither purchaser of the mobile set nor the user of the same with the approval of the purchaser Deepak Mishra. Hence the complainant is not a consumer as per definition U/s.2(7)(i) of Consumer Protection ,2019 . The case filed by the complainant is not maintainable.
6. Hence ordered :-
: O R D E R :
The case be and the same is dismissed exparte against the opp.party No.1 and on contest against opp.party No.2.