Kerala

Thiruvananthapuram

CC/208/2021

Roy Joseph R S - Complainant(s)

Versus

Samsung India electronics (P) ltd - Opp.Party(s)

10 Jan 2023

ORDER

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION VAZHUTHACADU THIRUVANANTHAPURAM

PRESENT

               SRI.P.V.JAYARAJAN           : PRESIDENT

          SMT.PREETHA G NAIR     : MEMBER

          SRI.VIJU.V.R                        : MEMBER

CC.NO.208/2021 (Filed on : 09/07/2021)

ORDER DATED : 10/01/2023

COMPLAINANT

Roy Joseph.R.S

S/o.Raveendran,

Sharon Bhavan, Nedumpara Road,

Eanikkara, Karakulam.P.O -695564

(Party in person)

                                                   VS

OPPOSITE PARTIES

1. The Manager,

Customer Care,

Samsung India Electronics Pvt Ltd,

6.  

New Delhi – 110001, India

2. The Manager,

Samsung India Service Centre,

Ground Floor, TCL 26/159, Annas Arcade,

Spencer Junction, Mahatma Gandhi Road,

Opposite Canara Bank, Statue, Thiruvananthapuram

Kerala – 695001

(OP1 by Adv.Reena Williams)

ORDER

SRI.P.V.JAYARAJAN                  : PRESIDENT

1. This complaint is filed under section 35 of Consumer Protection Act 2019 and stood over to this date for consideration and this Commission passed the following order.

2. This is a complaint filed by the complainant against the opposite parties alleging deficiency in service on the part of the opposite parties. After admitting the complaint notice was issued to the opposite parties. The first opposite party entered appearance and filed written version denying the allegations raised by the complainant. After accepting the notice the second opposite party failed to appear before this commission and hence on 25/02/2022 the second opposite party was called absent and set exparte. Subsequent to that several postings were given to the complainant for filing proof affidavit. As the complainant was continuously absent and not filed proof affidavit, this commission issued a notice to the complainant to appear before this commission to further proceed with this complaint. The said notice issued to the complainant was returned with endorsement “addressee not known’’. In the above circumstances, we find that the complainant is not willing to further proceed with this complaint.

                In the result, the complaint is dismissed for default. There will be no order as to costs.

            A copy of this order as per the statutory requirements be forwarded to the parties free of charge and thereafter the file be consigned to the record room.

         Dictated to the Confidential Assistant, transcribed by her, corrected by me and pronounced in the Open Commission, this the 10^th day of January 2023.

                                                                                           Sd/-

P.V.JAYARAJAN    : PRESIDENT

                                                                                      Sd/-  

        PREETHA G NAIR      : MEMBER

                                                                                        Sd/-

                          VIJU.V.R        : MEMBER

be/