BEFORE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, SIRSA.

                                                          Complaint Case no. 470 of 2022      

                                                          Date of Institution: 26.07.2022

                                                          Date of Decision:   04.08.2023. 

Pawandeep Kaur daughter of Shri Jagtar Singh, aged 29 years, resident of Ward No.16, Mandi Dabwali, Tehsil Mandi Dabwali, Distt. Sirsa.

                                                                   ………Complainant.

                                      Versus

1. Sahara India Pariwar cum Sahara India Cooperative Society Ltd., Branch Located at adjoining Jyani Hospital, Near State Bank of India, Main Branch, 2^nd Floor, Sirsa, Distt. Sirsa, through its Branch Manager.

2. Sahara India Cooperative Society Ltd., Reg. Office at Sahara India Bhawan, 1, Kapoorthala Complex, Aliganj, Lucknow- 226024 through its authorized person.

                    ……… Opposite parties.

          Complaint under Section 35 of the Consumer Protection Act, 2019.

Before:       SH. PADAM SINGH THAKUR………. PRESIDENT

SMT. SUKHDEEP KAUR……………..MEMBER                               

Present:         Sh. Narendra Sharma, Advocate for complainant.

Opposite parties already exparte.

ORDER:-

          This complaint has been filed by complainant against the opposite parties seeking payment of Rs.77,000/- as maturity amount alongwith interest besides compensation for harassment and litigation expenses from ops.

2.       In brief, the case of complainant is that complainant deposited her saving amount with the ops in the shape of monthly installments with op no.1 i.e. local branch of op no.2 under Sahara M Benefit scheme vide receipt and certificate issued by ops, the detail of which is as under:-

          (i)      Account/ Control/ ID/ Receipt No. 64674200133 dated 04.02.2012 of Rs.60,000/- (1000X60) maturity amount Rs.77,000/- maturity date was      04.02.2017.

3.       It is further averred that after maturity ops have failed to make payment of the maturity amount to the complainant despite her several requests and visits and have caused unnecessary harassment and mental agony. Hence, this complaint.

4.       On notice, initially opposite parties appeared through counsel and sought adjournment for filing written statement but on 14.11.2022 when the case was fixed for filing written statement alongwith power of attorney on behalf of ops, none appeared on their behalf. As such ops were proceeded against exparte.

5.       Complainant has tendered her affidavit Ex.C1 and receipts/ certificates mark C1 and mark C2 .

6.       We have heard learned counsel for complainant and have gone through the case file carefully.

7.       According to the complainant she has deposited amount of Rs.60,000/- with the ops in 60 monthly installments of Rs.1000/- each from 04.02.2012 and on maturity on 04.02.2017 she was entitled to receive maturity amount of Rs.77,000/- from ops. The complainant in order to prove her case has also placed on file documents mark C1 and mark C2. According to the complainant, after maturity ops have failed to refund the maturity amount to the complainant despite her several requests. The opposite parties despite appearance have failed to rebut the pleadings and evidence of complainant rather opted to be proceeded against exparte. There is nothing on file to disbelieve the version of complainant and that she has not deposited amount of Rs.60,000/- with the ops and that she is not entitled to the claimed maturity amount of Rs.77,000/- from ops. Non payment of amount of complainant clearly amounts to deficiency in service as well as unfair trade practice on the part of ops.

8.       In view of our above discussion, we allow this complaint and direct the opposite parties to pay the maturity amount of Rs.77,000/- alongwith interest @6% per annum from the date of maturity till actual realization to the complainant. We also direct the ops to further pay a sum of Rs.5000/- as composite compensation for harassment and litigation expenses to the complainant. The ops are liable to comply with this order within a period of 45 days from the date of receipt of copy of this order, failing which complainant will be at liberty to initiate proceedings under Section 71/72 of the Consumer Protection Act, 2019 against the ops. A copy of this order be supplied to the parties free of costs.   File be consigned to record room.

Announced:                             Member                        President,

Dated: 04.08.2023.                                               District Consumer Disputes

                                                                                Redressal Commission, Sirsa.

JK