BEFORE DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, SIRSA.

                                                          Complaint Case no. 486 of 2022      

                                                          Date of Institution: 02.08.2022

                                                          Date of Decision:   28.03.2023. 

Harjeet Singh son of Shri Balbir Singh, aged 32 years, resident of Banawali Sottar, Fatehabad.

                                                                   ………Complainant.

                                      Versus

1. Sahara India Pariwar cum Sahara India Cooperative Society Ltd., Branch Located at adjoining Jyani Hospital, Near State Bank of India, Main Branch, 2^nd Floor, Sirsa, Distt. Sirsa, through its Branch Manager.

2. Sahara India Cooperative Society Ltd., Reg. Office at Sahara India Bhawan, 1, Kapoorthala Complex, Aliganj, Lucknow- 226024 through its authorized person.

                     ……… Opposite parties.

          Complaint under Section 35 of the Consumer Protection Act, 2019.

Before:       SH. PADAM SINGH THAKUR………. PRESIDENT

SMT. SUKHDEEP KAUR……………..MEMBER                      

SH. OM PARKASH TUTEJA… ……….MEMBER               

Present:         Sh. Narendra Sharma, Advocate for complainant.

Opposite parties already exparte.

ORDER

          This complaint has been filed by complainant against the opposite parties seeking payment of Rs.52,050/- as maturity amount alongwith interest besides compensation for harassment and litigation expenses from ops.

2.       In brief, the case of complainant is that complainant deposited his saving amount with the ops in the shape of two FDRs with op no.1 i.e. local branch of op no.2 under Sahara H. Shine Scheme vide receipts and certificates issued by ops, the detail of which is as under:-

(i)      Account/ Control/ ID/ Receipt No. 24845100826 dated 14.8.2014   of Rs.15,000/- maturity amount Rs.31,230/- maturity date was     14.08.2020.

(ii)     Account/ Control/ ID/ Receipt No. 24845100827 dated 14.8.2014   of Rs.10,000/- maturity amount Rs.20,820/- maturity date was     14.08.2020.

3.       It is further averred that after maturity ops have failed to make payment of the maturity amount to the complainant despite his several requests and visits and have caused unnecessary harassment and mental agony. Hence, this complaint.

4.       On notice, initially opposite parties appeared through counsel and sought adjournment for filing written statement but on 17.11.2022 when the case was fixed for filing written statement and power of attorney on behalf of ops, none appeared on their behalf and as such ops were proceeded against exparte.

5.       Complainant has tendered his affidavit Ex.C1 and receipts/ certificates Ex.C2 and Ex.C3.

6.       We have heard learned counsel for complainant and have gone through the case file carefully.

7.       From the receipt/ certificate Ex.C2, it is evident that on 14.08.2014 complainant deposited amount of Rs.15,000/- with the ops and on 14.08.2020 on maturity he was entitled to receive an amount of Rs.31,230/- from ops. From the receipt/ certificate Ex.C3, it is evident that on 14.08.2014 complainant also deposited amount of Rs.10,000/- with the ops and on maturity on 14.08.2020 he was entitled to receive amount of Rs.20,820/- from ops. According to the complainant after maturity, the ops have failed to refund the maturity amounts to the complainant. The ops despite appearance have failed to rebut the pleadings and evidence of complainant and ultimately opted to be proceeded against exparte. There is nothing on file to disbelieve the version of complainant and that he is not entitled to the claimed maturity amount of Rs.52,050/- from ops. Non payment of amount of complainant clearly amounts to deficiency in service as well as unfair trade practice on the part of ops.

8.       In view of our above discussion, we allow this complaint and direct the opposite parties to pay the amount of Rs.52,050/- alongwith interest @6% per annum from the date of maturity till actual realization to the complainant. We also direct the ops to further pay a sum of Rs.5000/- as composite compensation for harassment and litigation expenses to the complainant. The ops are liable to comply with this order within a period of 45 days from the date of receipt of copy of this order, failing which complainant will be at liberty to initiate proceedings under Section 71/72 of the Consumer Protection Act, 2019 against the ops. A copy of this order be supplied to the parties free of costs.   File be consigned to record room.

Announced:                   Member      Member                President,

Dated: 28.03.2023.                                               District Consumer Disputes

                                                                   Redressal Commission, Sirsa.

JK