Punjab

Ludhiana

CC/23/479

Anil Giri - Complainant(s)

Versus

Sahara Credit Cooperative Society Ltd - Opp.Party(s)

Sharwan Sehgal

09 May 2024

ORDER

DISTRICT CONSUMER DISPUTES REDRESSAL COMMISSION, LUDHIANA.

                                                Complaint No: 479 dated 19.10.2023.                                                       Date of decision: 09.05.2024. 

Anil Giri Aged about 38 years Son of Shri Kanhiya Giri, C/o. Kapoor Singh, Kohara Chowk, near Jeet Clinic, Kohara, Ludhiana. Pincode-141112.

Aadhar Card No.6382 4321 2037

Mobile No.78141-59260.                                                                                                                                                                  ..…Complainant

                                                Versus

1. Sahara Credit Cooperative Society Limited, Registered office at Sahara India Bhawan, 1, Kapoorthala Complex, Aliganj, Lucknow-226024, through its Director.

Complaint Under Section 35 of the Consumer Protection Act, 2019.

QUORUM:

SH. SANJEEV BATRA, PRESIDENT

MS. MONIKA BHAGAT, MEMBER

COUNSEL FOR THE PARTIES:

For complainant            :         Ms. Shruti Sethi, Advocate.

For OPs                         :         None for OPs. (Right to file written statement                                           by OPs already extinguished vide order dated                                            14.03.2024)

ORDER

PER MONIKA BHAGAT, MEMBER

1.                Briefly stated, the facts of the case are that the agent of OPs allured him to deposit the money with the OPs and as such, he deposited Rs.14,000/- with the opposite parties in the shape of FDR. Detail of the FDR is reproduced as under:-

After completion of period of the FDR, the complainant many times contacted the opposite parties for release of FDR amount but they prolonged the matter on one pretext or the other and finally refused to encash the FDR. Therefore, the complainant filed the present complaint asserting that the act and conduct of the opposite parties amounts to deficiency of service and further prayed for paying the maturity amount along with interest and compensation to the tune of Rs.1,00,000/- on account of mental pain, agony and harassment etc.

2.                Upon notice, Sh. Sandeep Kumar, Advocate appeared and filed power of attorney on behalf of the opposite parties but thereafter, failed to file written statement affidavit and documents despite grant of sufficient opportunity and as such, the right of the opposite parties to file written statement already extinguished vide order dated 14.03.2024.

3.                In evidence, the complainant tendered his affidavit as Ex. CA and reiterated his averments of the complaint. The complainant also placed on record Ex. C1 is the copy of passbook of Central Bank of India, Ex. C2 is the copy of PAN Card of the complainant, Ex. C3 is the copy of certificate No.351007118437 and closed the evidence.

4.                We have heard the counsel for the complainant and also gone through the complaint, affidavit and documents annexed by the complainant.

5.                In his affidavit Ex. CA, the complainant has reiterated the entire case as set forth in the complaint. The complainant has further proved on record Ex. C3 the copy of certificate No.351007118437 issued by the opposite parties at the time the amount of Rs.14,000/- was invested on 04.03.2014 which was to be matured on 04.03.2022 having maturity amount of Rs.36,568/-. In these circumstances, in our considered view, it would be just and proper if the opposite parties are made to pay the maturity amount of Rs.36,568/- with interest @8% per annum  from 04.03.2022 till date of actual payment along with composite costs and compensation of Rs.10,000/-. 

6.                As a result of above discussion, the complaint is partly allowed with an order that the opposite parties shall be jointly and severally liable to pay the maturity amount of Rs.36,568/- with interest @8% per annum  from 04.03.2022 till date of actual payment. The opposite parties shall further pay a composite compensation of Rs.10,000/- (Rupees Ten Thousand only) to the complainant. Compliance of order be made within 30 days from the date of receipt of copy of the order. Copies of order be supplied to parties free of costs as per rules. File be indexed and consigned to record room.

(Monika Bhagat)                                (Sanjeev Batra) 

Member                                             President  

Announced in Open Commission.

Dated:09.05.2024.

Gobind Ram.