IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHA
Saturday, the 31st day of October, 2015
Filed on 03..08..2015
Present
1. Smt. Elizabeth George (President)
2. Sri. Antony Xavier (Member)
3. Smt. Jasmine D (Member)
in
CC/No.240/2015
Between
Complainant:- Opposite parties:-
Smt. B. Vijayamma 1. SNDP Sakha Yogam Br. No. 363
Kannara Veedu Kakkazham, Neerkkunnam,
Neerettupuram Village Ambalappuzha, Alappuzha
Kuttanadu Taluk, Alappuzha
(By Adv. A.T. Pradeepkumar) 2. Sri. K. Bhaskaran, Secretary
SNDP Sakha Yogam Br. No. 363
Kakkazham, Neerkunnam,
S/o. Kesavan, Anavelil House,
Kakkazham - Neerkkunnam,
Ambalappuzha, Alappuzha
O R D E R
SRI. ANTONY XAVIER (MEMBER)
The complainant has filed this complaint before the Forum on 03..08..2015 alleging deficiency in service on the part of the opposite parties. The brief facts of the allegations of the complainant are as follows:-
By the specific assurance of the opposite parties the complainant had deposited a total sum of Rs. 15,41,130/- before the Sakhayogam on different dates and opposite parties issued pass books to the complainant. They had paid interest till 25.9.2006 and thereafter the opposite parties failed to pay the interest or deposited amount till date, even though she had requested to return the amount. Since there was no positive steps to return the amount she filed this complaint seeking relief.
2. Notices were issued to the opposite parties returned as unclaimed. Hence opposite parties 1 and 2 set ex parte by this Forum on 11.09.2015.
3. Considering all the allegations of the complainant this Forum has raised the following issues:-
- Whether there is any deficiency in service and negligence on the part of
the opposite parties in repayment of fixed deposit to the complainant?
- Whether the complainant is entitled to get compensation and cost from the
opposite parties?
4. Point No. 1 & 2:- The complainant has filed proof affidavit and produced ten original passbooks which were marked as Exts.A1 to A10. At the time of deposit opposite parties issued passbooks to the complainant and it show that the deposited amount, interest paid etc.
5. On a careful study of the entire matter of this case and verification of the documents, it can be seen that as per the assurance given by the opposite parties the complainant had deposited the total amount of Rs.15,41,130/- before the Sakhayogam administered by the opposite parties. The pass books issued by the opposite parties show that the opposite parties had paid some interest to the complainant for a certain period for the said deposited amount. Since the opposite parties had defaulted payment of interest, the complainant requested the opposite parties to return the amount with interest. But the opposite parties have not shown any earnest effort to take proper steps to return the same. This will amounts to cheating. The entire action on the part of the opposite parties shows the deficiency in service and negligence in re-payment of deposited amount with interest to the complainant in time. There is no justification on the part of the opposite parties in retaining the amount with interest which is payable to the complainant. The action of the opposite parties are highly illegal and arbitrary and without any bonafides. The complainant is fully entitled to get back the deposited amount with interest from the opposite parties. Since there is deficiency in service and negligence on the part of the opposite parties by way of purposeful denial of repayment of amount to the complainant, she is entitled to get compensation and costs from the opposite parties and that the opposite parties are jointly and severely liable for that. Considering the whole aspects of this case and after verification of the documents, we are fully convinced that the allegations put forward by the complainant against the opposite parties are highly genuine. So, the complaint is to be allowed. All the issues are found in favour of the complainant.
In the result for the ends of justice we hereby direct the opposite parties to return the deposited amount of Rs. 15,41.130/- (Rupees fifteen lakhs forty one thousand one hundred and thirty only) to the complainant along with 12% interest per annum from 25.09.2006 till the date of repayment of the entire amount to the complainant and pay a compensation of Rs. 2,000/- (Rupees two thousand only) to the complainant for the mental agony, pain, sufferings, inconvenience and unfair trade practice of the opposite parties by way of purposeful refusal to return back the deposited amount and its interest in time to the complainant and further pay of sum Rs. 1,000/- (Rupees one thousand only) as cost of this proceedings. We further direct the opposite parties to pay the above said amount to the complainant within 30 days from the date of receipt of this order.
Pronounced in Open Forum on this the 31st day of October, 2015.
Sd/- Sri. Antony Xavier (Member)
Sd/- Smt. Elizabeth George (President)
Sd/- Smt. Jasmine D (Member)
APPENDIX:-
Evidence of the Complainant:-
Exts. A1 to A10 - Original pass books issued by the opposite parties 10 Nos.)
Evidence of the opposite parties:- Nil
/True copy//
By Order,
Senior Superintendent
To
Complainant/Opposite parties/SF
Typed by: pr/-
Compared by:-
