Haryana

Sonipat

CC/432/2015

Hukam Singh S/o Kahri Singh - Complainant(s)

Versus

S.D.O. UHBVNL - Opp.Party(s)

Sunil Saroha

03 Jun 2016

ORDER

BEFORE THE DISTRICT CONSUMER DISPUTES REDRESSAL FORUM,

SONEPAT.

 

                Complaint No.432 of 2015

Instituted on: 26.11.2015                                                     

Date of order:  03.06.2016

 

 

Hukam Singh son of Lahri Singh, resident of H.No.71/26, Suri Petrol Pump Wali Gali, Sonepat.

…Complainant.          Versus

SDO UHBVN  Industrial Area, Sub Division,  Sonepat.

 

                                                                                                …Respondent.

 

 

COMPLAINT UNDER SECTION 12 OF

THE CONSUMER PROTECTION ACT,1986

 

Argued by: Sh. Sunil Saroha Adv. for the complainant.

           Sh. Jagdeep Balyan, Advocate for respondent.

 

Before-    Nagender Singh-President.

          Prabha Wati-Member.

          

 

O R D E R

 

        Complainant has filed the present complaint against the respondent alleging himself to be the consumer of the respondent vide account no.06771040000. The respondent in the month of 8/15 has issued the bill showing consumed units as 4142 and thereafter on 5.10.2015, the respondent has issued another bill for 884 units.  The complainant has made complaints in this regard but of no use.  Even the legal notice dated 5.10.2015 served upon the respondent has not brought any fruitful result. So, he has come to this Forum and has filed the present complaint.

2.       In reply, it is submitted by the respondent that in the month of 8/15, the respondent had issued the bills showing consumed units as 4142. The demand of the amount of 4142 units from the complainant is legal and genuine.   There was no fault in the electricity meter of the complainant  and the bill for 4142 units was issued on the actual meter consumption basis.   Similarly, on5.10.2015, the respondent has issued another bill for 884 units.  The different between the month of 7/15 and 9/15 clearly shows that the complainant has consumed the said units and the meter was absolutely correct.  The complainant has not suffered any mental agony or harassment at the hands of the respondent and thus prayed for the dismissal of the present complaint.

3.       We have heard the arguments advanced by  both the learned counsel for the parties at length.  All the documents have been perused very carefully and minutely.  

         Ld. Counsel for the respondent has submitted that in the month of 8/15, the respondent had issued the bills showing consumed units as 4142. The demand of the amount of 4142 units from the complainant is legal and genuine.   There was no fault in the electricity meter of the complainant  and the bill for 4142 units was issued on the actual meter consumption basis.   Similarly, on5.10.2015, the respondent has issued another bill for 884 units.  The different between the month of 7/15 and 9/15 clearly shows that the complainant has consumed the said units and the meter was absolutely correct.  The complainant has not suffered any mental agony or harassment at the hands of the respondent.

         The complainant by way of present complaint has sought the relief to direct the respondent to make necessary correction in the bills for the month of 8/15 and 10/15.

         In our view, the ends of justice would be fully met if some directions are given to the respondent.  Accordingly, we hereby direct the respondent to distribute the meter reading (209, 141, 150, 162 and 4142) for the period 11/14 to 7/15 i.e. of five bills, in five equal bills and after doing so, the respondent shall overhaul the account of the complainant and shall issue the new fresh bill to the complainant without charging any surcharge on the said amount.  The respondent is further directed to compensate the complainant to the tune of Rs.2000/- (Rs.two thousand) for rendering deficient services, harassment and under the head of litigation expenses and this amount of compensation is directed to be adjusted in the future bills of the complainant.

         As far as the amount of remaining bill is concerned, the respondent is also directed to accept the amount of remaining bill from the complainant without any surcharge or penalty.

         With these observations, findings and directions, the present complaint stands disposed off.

         Certified copy of this order he provided to both the parties free of cost.

         File be consigned after due compliance.

 

(Prabha Wati)                   (Nagender Singh)           

Member,DCDRF,                     President, DCDRF

Sonepat.                          Sonepat.

Announced 03.06.2016