DATE OF FILING                    :     21-06-2013.

DATE OF S/R                            :      22-07-2013.

DATE OF FINAL ORDER      :     28-07-2014.

Sri Ratan Chakraborty,

son of late Kaipada Chakraborty,

resident of Kona Naskar Para, P.S. Liluah,

District – Howrah.--------------------------------------------------------------  COMPLAINANT.

-          Versus   -

1.         Station Manager,

C.C.C. WBSEDCL, Dasnagar,

District – Howrah,

PIN – 711106.

2.         WBSEDCL Authority,

having its office at

13, Netaji Subhas Road  ( 1^st floor ),

Howrah – 711101.------------------------------------------------------- Opposite parties.

                                                P    R    E     S    E    N     T

President     :     Shri T.K. Bhattacharya, M.A. LL.B. WBHJS.

Member      :      Shri P.K. Chatterjee.

      Member       :     Smt. Jhumki Saha.     

                                                 F  I   N   A    L       O    R   D    E     R

1.                  The instant case was  filed by complainant   U/S 12 of the  C.P.  Act, 1986,

as amended against the O.P. nos. 1 & 2  WBSEDCL  Authority  alleging deficiency in service U/S 2( 1 )( g ),  2( 1 )( o ) of the C.P. Act, 1986 wherein the complainant has prayed for passing necessary directives upon the O.P. nos. 1 & 2  WBSEDCL  Authority  for immediate installation of new meter at the complainant’s desired premises at. Kona, Naskar Para, P.S. Liluah, Howrah, in spite of the facts that he complied all the necessary formalities including deposition of security deposit money and service connection charges.

2.                  The O.P. nos. 1 & 2  WBSEDCL  Authority  stated in their written version

that the complainant paid security deposit money and service connection charges amounting to Rs. 613/- and that to attempts were made for effecting new electric connection through   meter at the schedule premises but could not be completed due to forceable and unauthorized  objection raised at the site by his neighbor namely Sri Arabinda Mondal.  They have no objection  for installing the same if free access is available.

4.         Upon pleadings of both parties two points arose for determination :

i) Is there any deficiency in service on the part of the O.P. nos. 1 & 2  WBSEDCL  Authority    ?

ii) Whether the complainant is  entitled to get any relief as prayed for ? 

DECISION  WITH   REASONS      :

5.         Both the points are  taken up together for active consideration. It is admitted facts that the complainant complied with all necessary technical formalities together with depositing necessary quotational money  to the O.P. nos. 1 & 2  WBSEDCL  Authority  at the schedule premises on demand. It appears that the o.p. nos. 1& 2  being  public utility concern is eager to cater the service to the intending consumer i.e. complainant at his schedule premises. There is no deficiency in service on their part and nor did they commit any unfair trade practice. Their inability to install the meter was due to the objection raised by the neighbor  Shri Arabinda Mondal. But the fact remains is that as  the present situation, the   consumer cannot be deprived from electricity, nor can be  forced to live in darkness when all the formalities including necessary service connection charges paid by him. The objection raised by the neighbor  Shri Arabinda Mondal cannot be sustained at the present situation on some fictitious ground considering   electricity is a need based requirement of  a civilized person.

6.         Considering the above we have our considered opinion that the O.P. nos. 1 & 2  WBSEDCL  Authority  has no latches and negligence for effect the new service connection through separate meter in question  and that to they are ready to complete the job if free access is available at the proposed premises where quotational money was deposited by the complainant.

            Therefore, we are of the view that this is a fit case where prayer of the complainant shall be allowed.      

      Points under consideration are accordingly decided.

      Hence,

                                    O     R     D      E      R      E        D

      That the C. C. Case No. 206 of 2013 ( HDF 206 of 2013 )  be  allowed on contest without   costs  against  O.P. nos. 1 & 2  WBSEDCL  Authority.   

      The O.P. nos. 1 & 2  WBSEDCL  Authority  be directed to provide new electric connection through separate meter to the complainant at Kona, Naskar Para, P.S. Liluah, Howrah,  where quotation amount was deposited within 30 days from the date of this order. 

      In case of any illegal objection raised by any person, complainant and O.Ps. no. 1 & 2    WBSEDCL  Authority  shall approach to the local police station for help.

      No order as to compensation.

      The complainant is at liberty to put the decree into execution after expiry of the appeal period.

      Supply the copies of the order to the parties, as per rule.      

DICTATED  &    CORRECTED

BY   ME.  

  (   P. K. Chatterjee )                                                          

  Member,  C.D.R.F.,Howrah.