Bihar

StateCommission

A/334/2015

The Branch Manager, Punjab National Bank - Complainant(s)

Versus

Rudra Pal Singh - Opp.Party(s)

Adv. Raj Nandan Prasad

28 Dec 2016

ORDER

STATE CONSUMER DISPUTES REDRESSAL COMMISSION,
BIHAR, PATNA
FINAL ORDER
 
First Appeal No. A/334/2015
(Arisen out of Order Dated in Case No. of District )
 
1. The Branch Manager, Punjab National Bank
The Branch Manager, Punjab National Bank, Branch Dumri, PO, PS- Dumri, Dist- Buxar
...........Appellant(s)
Versus
1. Rudra Pal Singh
Rudra Pal Singh, S/o- Late Babu Pratap Singh, R/o- Village - Nagar Pura, PO- Simari, PS- Simari, Dist- Buxar
...........Respondent(s)
 
BEFORE: 
 HON'BLE MR. JUSTICE Shailesh Kumar Sinha PRESIDENT
 HON'BLE MR. Upendra Jha MEMBER
 HON'BLE MRS. Renu Sinha MEMBER
 
For the Appellant:
For the Respondent:
Dated : 28 Dec 2016
Final Order / Judgement

ORDER

11.04.2017

S.K. Sinha, President.

                   The impugned order allowing the complaint claiming of Rs. 50,000/- as accidental benefit with compensation of  Rs. 5,000/-, is under challenge. 

2.                 The complainant’s father lonee under  Kisan Credit  Card, Scheme claimed accidental benefit under PNB KCC scheme for a sum of Rs. 50,000/- on account of accidental death of his son,  under the above scheme Bank denied the claim on the  ground that loan account was irregular. The  complainant did not inform the Bank and did not lodge claim within 30 day of the death as required under the statutory  scheme for death of her son on 03.01.2012, even though he made same deposits on 2.03.2012 in the account.       

 3.      The District Forum   considering documents on the record  specially  the scheme in question allowed the complaint  as per the impugned order.

4.       Appellant and the Respondent both filed written notes of argument in support of their  respective  cases and also certain decisions.

5.       We have considered the case of the parties, perused the impugned order and the  decisions  brought on record. It is not in dispute that the claim and its deniad  rests on the terms of the scheme . The  scheme no doubt  allow  accidental benefit however the scheme mandates that the claim has to be lodged  within 30 days of the  death in the prescribed format along with death certificate from the attending doctor / Hospital. Report of claims enquiry –cum- verification  committee on receiving the  information regarding accidental  death within stipulated  period.  No claim could be paid  on   non complying the requirements  under the scheme. Admittedly complainant did not  to the same.

5.       The District Forum has not considered these aspect of matter and allowed the complaint.

6.       The impugned order cannot be sustained  in law, it is thus set aside.     

7.       In the result stands  allowed.

 

 

 

  Renu Sinha                             Upendra Jha                            S.K. Sinha

 Member(F)                                       Member(M)                                       President

          

        Mukund                                                                                                                                                     

 
 
[HON'BLE MR. JUSTICE Shailesh Kumar Sinha]
PRESIDENT
 
[HON'BLE MR. Upendra Jha]
MEMBER
 
[HON'BLE MRS. Renu Sinha]
MEMBER

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