IN THE CONSUMER DISPUTES REDRESSAL FORUM, ALAPPUZHA
Monday the 31st day of January, 2011
Filed on 12.08.2010
Present
- Sri. Jimmy Korah (President)
- Sri. K. Anirudhan (Member)
- Smt. Shajitha Beevi (Member)
in
C.C.No.187/10
between
Complainant:- Opposite Parties:-
Smt. Maya Sudhakaran 1. SNDP Sakha Yogam No.363
W/o Sudhakaran Rep. its Secretary,
Chirayil, Punnapra Kakkazhom, Neerkkunnam
Alappuzha Alappuzha
(By Adv. Laly Joseph)
2. Sri.K.Bhaskaran, Secretary
SNDP Sakha Yogam No.363
Kakkazhom, S/o Kesavan
Anavelil House
Neerkkunnam, Alappuzha
O R D E R
SRI. K. ANIRUDHAN (MEMBER)
Smt.Maya Sudhakaran has filed this complaint before the Forum on 12.08.2010 alleging deficiency in service on the part of the opposite parties. The brief facts of the allegations of the complainant are as follows:- The 1st and 2nd opposite parties are the SNDP Sakha Yogam, represented by its Secretary, SNDP Sakha Yogam No. 363, Kakkazhom. The entire operation of the Sakha Yogam is being carried out by one Sri. Bhaskaran, the Secretary. The specific assurance of the opposite parties she had deposited a total sum of Rs.55,000/- before the Sakha Yogam on 1.10.2002 and further deposited a sum of Rs.1,05,000/- on 19.2.2003 and opposite parties issued pass book to the complainant. They had paid any interest for a certain period and thereafter the opposite parties failed to pay the interest or deposited amount till date, even though she had requested to return the amount. Since there was no positive steps to return the amount, she filed this complaint seeking relief.
2. Notices were issued to the opposite parties. They had not appeared before this Forum. Considering their absence, they were set exparte by this Forum.
3. Considering the allegations of the complainant, this Forum has raised the following issues:-
1) Whether there is any deficiently in service and negligence on the part of the
opposite parties in repayment of fixed deposit to the complainant?
2) Whether the complainant is entitled to get compensation and costs from the
opposite parties?
5. Issues 1 and 2:- Complainant has filed proof affidavit in the support of her case and produced documents in evidence – Ext.A1 and A2 marked. Ext. A1 is the original Pass book issued by the opposite parties to the complainant at the time of depositing the amount of Rs.1,05,000/-. It shows the deposited amount, interest paid up to 14.10.2006. Ext.A2 is the original pass book issued to the complainant at the time of the deposit amount of Rs.55,000/-. It also shows that the opposite parties had paid interest to the complainant up to 14.10.2006.
6. On a careful study of the entire matter of this case and verification of the documents, it can be seen that as per the assurance given by the opposite parties, the complainant had deposited the amount in the Sakha Yogam administered by the opposite parties 1 and 2. The pass book issued by the opposite parties shows that opposite parties had paid some interest to the complainant for a certain period, for the said deposited amount. Since the opposite parties had defaulted payment of interest, the complainant requested the opposite parties to return the amount with interest. But the opposite parties have not shown any earnest effort to take proper steps to return the same. This will amounts to cheating. The entire actions on the part of the opposite parties shows the deficiency in service and negligence in repayment of deposited amount with interest to the complainant in time. There is no justification on the part of the opposite parties in retaining the amount with interest which is payable to the complainant. The action of the opposite parties are highly illegal and arbitrary and without any bona fides. The complainant is fully entitled to get back the deposited amounts with interest from the opposite parties. Since there is deficiency in service and negligence on the part of the opposite parties by way of purposeful denial of repayment of amounts to the complainant, she is entitled to get compensation and costs from the opposite parties and that the opposite parties are jointly and severely liable for that. Considering, the whole aspects of this case and after verification of the documents, we are fully convinced that the allegations put forward by the complainant against the opposite parties are highly genuine. So the complaint is to be allowed. All the issues are found in favour of the complainant.
In the result, for the ends of justice, we hereby direct the opposite parties to return the deposited amount of Rs. 1,60,000/- (Rupees one lakh and sixty thousand only) to the complainant along with 18% interest per annum from 14.10.2006 till the date of payment of the entire amount to the complainant and pay a compensation of Rs. 10,000/- (Rupees Ten thousand only) to the complainant for her mental agony, pain, sufferings, inconvenience and loss due to the grossest deficiency in service, culpable negligence and unfair trade practice of the opposite parties by way of purposeful refusal to return back the deposited amounts and its interest in time to the complainant, and further pay a sum of Rs. 1,000/- (Rupees one thousand only) as cost of this proceedings. We further direct the opposite parties to pay the above said amounts to the complainant within the 30 days from the date of receipt of this order.
Pronounced in open Forum on this the 31st day of January, 2011.
Sd/- Sri.K. Anidudhan:
Sd/- Sri. Jimmy Korah:
Sd/- Smt. N. Shajitha Beevi
Appendix:-
Evidence of the complainant:-
Ext. A1 & A2 - Pass Books
Evidence of the opposite parties:- Nil
// True Copy //
By Order
Senior Superintendent
To
Complainant/Opposite parties/S.F.
Typed by:-pr/-
Compared by:-
