Case Record put up today. Heard both parties. The Complainant has mentioned that the OP never responded favorably to his request for exchange of goods which was defective and in fact put the life of Complainant into danger as it got burst while using. He also mentioned that since the OP failed to exchange the goods, he was forced to purchase another stove pending the decision of this Forum. He thus request a compensation. The Learned Counsel for OP mentioned that they are willing to consider the request of the Complainant and replace the stove or return back the amount. Accordingly, let the Complainant return back the stove to the OP within 5 days and the OP is directed to return the amount of the goods to him within 7 days of receipt of the defected goods. The OP is also directed to pay an amount of Rs 1,000 Rupees one thousand only as penalty for the harassment caused to the Complainant. The OP is also warned not to sell the defective products to the consumers. Case stands disposed off accordingly.