Krishan Lal filed a consumer case on 24 Nov 2022 against Punjab State Power Corporation Limited in the Rupnagar Consumer Court. The case no is RBT/CC/18/38 and the judgment uploaded on 08 Dec 2022.
DISTRICT CONSUMER DISPUTES REDERSSAL COMMISSION, CAMP COURT AT LUDHIANA.
RBT/CC/NO/38 of 15.01.2018
Date of Decision: 24.11.2022
Krishan Lal @ Krishan Kumar s/o Daulat Rana R/o 237/7, New Kundanpuri , Civil Lines, Ludhiana
…...Complainant
Vs
Punjab State Power Corporation Limited, Sub division unit (1) city west special Ludhiana through AEE/XEN
……Opposite Party
Complaint under Consumer Protection Act
QUORUM:-
SH. RANJIT SINGH, PRESIDENT
SMT. RANVIR KAUR, MEMBER
ARGUED BY:-
Sh. Surinder Kashyap, Adv. For complainant
Sh. Rajeev Malohtra, Adv. For Ops
ORDER:-
SH. RANJIT SINGH, PRESIDENT
The present order of ours will dispose of the above complaint received by way of transfer from District Consumer Commission, Ludhiana, filed under Consumer Protection Act, by the complainant against the opposite parties on the ground that at the above premises an electricity connection account number 3002857913 under NRS category in the name of complainant exists which is being used for use of lamp & fan at the time of work of waste material ( abbar) meant for earning its self employment & livelihood at small scale under with the help of two persons and having no other sources of income. The OP vide its bill dated 02/10/2015 claimed Rs447899/- under sundry charges head as well as Rs12861/- under arrears current fin year. Whereas last bill dated 21/08/2015 Stand paid by the complaint for Rs3880/- as such nothing was due but on representation, it was acknowledge by the complainant from the office of respondent that said demand under sundry charges head was not relates to his account rather relates to other account holder Sanjiv Bhatia or Pardeep Singh. Complainant submitted one letter dated 1/12/2015 to chief Engineer, PSPCL but respondent never waived illegal demands. Due to non payment of total amount as claimed in bill dated 02/10/2015 , respondent claimed such charges in next billing dated 07/01/2016. Therefore despite of various representation & personal visits, respondent regularly claimed dues of other account holder with surcharges etc from the complainant in its account 3002857913 and vide billing dated 08/02/2016, respondent again claimed Rs447630/- consisting sundry charges of Rs416499/- & Rs28391/- in arrears of fin currtt year and again refused to waive the disputed amount. It is further stated tat OP vide in the bill dated 19/12/2016 claimed Rs506050/- consisting sundry charges and arrears but vide bill dated 01/2017, respondent claimed Rs675800/- under different heads including sundry charges head. However, vide bill dated 02/2017 respondent once again reduced the entire illegal charges and claimed Rs132850/- consisting arrears of current & previous year without any charges under sundry charges head. Admitted complainant filed to pay certain previous bills due to claiming of illegal charges so within the aim to pay genuine charges he visited the respondent& requested them to supply the details of Rs132850/- but respondent failed to supply the details which resulted non payment of entire bill amount and thereafter till bills dated 20/07/2017 for Rs 193270/- alongwith arrears was claimed by respondent without any sundry charges head. However, the OP vide bill dated 21/08/2017 once again claimed Rs601950/- consisting sundry charges of Rs396057/- & arrears of pre fin year Rs152275/- and Rs48779/- for current financial year and till the issuance of bill dated 11/2017 for Rs661970/- respondent has not withdraw their illegal demands till dated& still claiming illegal demands with heavy surcharges. Due to non payments of entire illegal bills till 11/2017 , respondent succeeded in disconnecting the electricity supply as on / / 2017 and respondent further refused to reconnect the supply till payment of entire bill amount dated 20/11/2017 . Bills dated 20/10/2015 to till dated are illegal, false & arbitrary and same are not payable by the complainant due to claiming of dues of other account holder without any justification & liability of the complainant and connection of other account holder was never existing in the Premises of the complainant and complainant has never used the electricity supply of connection of other account holder and the complainant is even unknown to such person. Due to no payment of illegal demand relates to other account holder was never existing in the premises of the complainant and complainant had never used the electricity supply of connection of other account holder and the complainant is even unknown to such person. Due to no payment of illegal demand relates to such person. Due to no payment of illegal demand relates to other account holder from 10/2015 till 11/2017 & till dated, respondent created the huge amount under different heads illegally & falsely with surcharge while adding amounts of bill dated 10/2015 in next future bills and till dated 11/2017 respondent created the false amount of Rs661970/- as such seeking no other effective remedy, present complainant is being preferred by the complainant for rederssal of grievance of the dispute involved. Earlier an complaint was filed with Hon’ble Forum but due to some defects in the said complainant said complainant was withdrawn on 15/01/2018 and now on same cause of action fresh complainant is being preferred. Thus, alleging deficiency in service the complainant has sought the following relief against the OPs:-
3. The learned counsel for the complainant has closed the evidence after tendering certain documents. On the other hand, the learned counsel for the OPs has also closed the evidence after tendering certain documents
4. We have heard the learned counsel for the parties and have gone through the record file, carefully and minutely.
5. It is important to mention here that the complainant has approached this Commission, directly without approaching the appellate authority of the Punjab State Power Corporation Limited whereas the complainant should have gone to the competent authority first but the complainant come directly to this Commission. Punjab State Power Corporation has constitute the appellate authority for its consumers to redress their grievance.
6. In view of our above discussion, the complaint stands disposed of with the direction to the complainant to approach the appellate authority of PSPCL for redressal his grievance. The OP (PSPCL) is also directed to redress the grievance of the complainant as per rules. Free certified copies of this order be sent to the parties, as per rules. The file be sent back to the District Consumer Commission, Ludhiana, for consigning the same to the Record Room.
November 24, 2022
(Ranjit Singh)
President
(Ranvir Kaur)
MEMBER
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