West Bengal

Kolkata-I(North)

CC/261/2018

Prasanta Deb Biswas - Complainant(s)

Versus

Punjab National Bank and 3 others - Opp.Party(s)

Amalendu Chakraborti

21 Feb 2019

ORDER

Consumer Disputes Redressal Forum, Kolkata - I (North)
8B, Nelie Sengupta Sarani, 4th Floor, Kolkata-700087.
Web-site - confonet.nic.in
 
Complaint Case No. CC/261/2018
( Date of Filing : 31 Aug 2018 )
 
1. Prasanta Deb Biswas
S/o Late Soumendra Krishna Deb Biswas, Flat No. 06, 226/5/1, N. S. C. Bose Road, 1st Floor, Kolkata - 700092.
...........Complainant(s)
Versus
1. Punjab National Bank and 3 others
7, bhikaji Cama Place, New Delhi - 110066. And at Burrabazar Branch, P-35, Cotton Street, P.S. - Burrabazar, Kolkata - 700007.
2. The Chief Manager, Punjab National Bank
Burrabazar Branch, P-35, cotton Street, P.S. - Burrabazar, Kolkata - 700007.
3. Deputy Circle Head, Punjab National Bank
circle Office, 3rd Floor, 125, Park Street, Kolkata - 700017.
4. The Nodal Officer, Punjab National Bank
Customer Care Centre, H.O. 5, Sansad Marg, New Delhi - 110007.
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Sambhunath Chatterjee PRESIDENT
 HON'BLE MR. Sk. Abul Answar MEMBER
 
For the Complainant:Amalendu Chakraborti, Advocate
For the Opp. Party:
Dated : 21 Feb 2019
Final Order / Judgement

Order No.  8  dt.  21/02/2019

        The case of the complainant in brief is that the complainant with his mother purchased a flat no.06 measuring about 600 sq.ft. on the 1st floor of the building situated at premises no.226/5/1, N.S.C. Bose Road, P.S. Netaji Nagar, Kolkata-92. In order to purchase the said flat the complainant took a loan of Rs.4,80,000/- from o.p. bank. In order to have repayment of the said loan the complainant had to deposit the original title deed of the said flat to the bank. Due to financial crisis the complainant failed to make payment and subsequently o.p. bank initiated proceeding under the law against the complainant. The complainant in order to settle and clear the dues under onetime settlement scheme made an application to the said bank. The o.p. bank accepted the said proposal and communicated the same to the complainant and accordingly, the complainant paid the onetime settlement amount of Rs.5 lakhs. After payment of the entire dues the complainant wanted to have the title deed of the said flat, but o.p. bank failed to provide the same. The complainant, thereafter, sent lawyer’s notice demanding the title deed from o.p. bank, but o.p. bank did not pay any heed, for which the complainant filed this case praying for direction upon the o.ps. for handing over the original title deed of the said flat as well as compensation and litigation cost.

            In spite of receipt of notices the o.ps. did not contest  this case by filing w/v and as such, the case has proceeded ex parte against them.

            The complainant in order to prove the case filed the documents showing that as per the terms of the settlement he paid the onetime settlement amount of Rs.5 lakhs and o.p. bank also issued ‘no due certificate’. After clearing the dues to the bank the complainant demanded the title deed which was deposited to o.p. bank to secure the loan received from o.p. bank. It appears from the materials on record that the complainant after clearing the dues asked for return of the title deed of the said flat, but no step was taken by o.p. for which the complainant had to filed this case. Since the evidence of the complainant has remained unchallenged, therefore we have no other alternative but to accept the contention of the complainant. As such, we hold that there is gross deficiency in service on the part of o.p. bank and the complainant will be entitled to get the relief. Thus the case is disposed of accordingly.   

            Hence, ordered,

            That the CC No.261/2018 is allowed ex parte with cost against the o.p. nos.1 & 2 and dismissed ex parte without cost against other o.ps. The o.p. nos.1 & 2 are jointly and/or severally directed to return the original title deed of the said flat to the complainant along with the payment of compensation of Rs.50,000/- (Rupees fifty thousand) only for harassment and mental agony and litigation cost of Rs.5000/- (Rupees five thousand) only within 30 days from the date of communication of this order, i.d. an interest @ 8% p.a. shall accrue over the entire sum due to the credit of the complainant till full realization.

 
 
[HON'BLE MR. Sambhunath Chatterjee]
PRESIDENT
 
[HON'BLE MR. Sk. Abul Answar]
MEMBER

Consumer Court Lawyer

Best Law Firm for all your Consumer Court related cases.

Bhanu Pratap

Featured Recomended
Highly recommended!
5.0 (615)

Bhanu Pratap

Featured Recomended
Highly recommended!

Experties

Consumer Court | Cheque Bounce | Civil Cases | Criminal Cases | Matrimonial Disputes

Phone Number

7982270319

Dedicated team of best lawyers for all your legal queries. Our lawyers can help you for you Consumer Court related cases at very affordable fee.