Orissa

Rayagada

CC/76/2018

Sri G.Chandra Mauli - Complainant(s)

Versus

Propritor Padmini Enterprises - Opp.Party(s)

Self

30 Aug 2018

ORDER

DISTRICT   CONSUMER  DISPUTES REDRESSAL    FORUM, RAYAGADA,

STATE:  ODISHA.

C.C. Case  No. 76 / 2018.                                         Date.  30    . 8   . 2018.

P R E S E N T .

Dr. Aswini  Kumar Mohapatra,                          President

Sri Gadadhara Sahu,                                                                       Member.

Smt.Padmalaya Mishra,.                                                                Member

 

Sri G.Chandra Mauli,  Resident of Hotel Swagat line, New colony, Rayagada.Po/ Dist: Rayagada, State:  Odisha.                                                                                                                                                                                                                                                            …….Complainant

Vrs.

1.The Propritor, Padmini Enterprises, In front of old Railway gate, Station Road, Rayagada.

 

2. The General Manager, Service centre, TTK Prestige ltd., 135, Brigade Road, Bangalore-560025.

3.The General Manager, TTK Prestige Ltd., Regd. Office, plot No. 38, Sipcot Industrial complex,  Hosur- 635 126 India.                   .…..Opp.Parties

 

                                                ORDER.

 

       The  curx of the case is that  the above named complainant alleging deficiency in service  against  afore mentioned O.Ps    for  non arrangements to replace the Prestige  rice cooker with in warranty period  for which  the complainant  sought for redressal of the grievances raised by the complainant.

          On being  noticed  the authorised agent for the O.P. No.2 & 3  present today with Service Engineer to represent on behalf of the O.Ps to meet the claim  of the  complaint to give proper service as required  by the  complainant to rectify  the defects of his Cooker and also ready to  change the defective parts of the product   with out  any charges and submitted to provide  every  sort of  after sale service waited for the  presence of the complaint.

          The complainant is present in person before the forum.  Both the parties filed a memo stating  the subject matter of the complaint is amicably settled  out of court with the  satisfaction  of the  complainant  being  received  proper service from the O.Ps. The complainant has agreed  that, there is no problem  with the Prestige Delight Electric Rice Cooker,  complained in the complaint.  As the complainant  has got  satisfactory  service from the O.Ps and does not want to proceed the case further and  prays the forum  to close the complaint  case  No. 76/2018 in the interest of justice.

 

          Head from the parties. Memo is allowed.

 

          We perused the documents   filed by the complainant  as well as the O.Ps.   In our considered view   there is nothing  to disbelieve  the contents of the O.Ps regarding  their service  to  the satisfaction of the complainant  and forum do not find any reason  to hold the O.Ps.

                Accordingly the present dispute mitigated  and the  case stands disposed    but O.Ps wriggled out of  liabilities & the  case closed against  them    as  the  complainant   do not want to  proceed  with  the case further against the O.Ps  after rectification the defects of the above set. Parties are left  to bear their own cost.

Dictated and corrected by me

Pronounced on this        30^th.         Day of       August,   2018.

               

                 

                Member.                                                             Member.                                      President