Maharashtra

Wardha

CC/07/96

Sayyad shabbir Ali abbas Ali - Complainant(s)

Versus

Propriter Alsaba Authorised SIM card of Idea - Opp.Party(s)

N.N. Dambhe Adv.

30 Jun 2008

ORDER


District Consumer Forum
Sewagram Road, Opposite Yashwant College
consumer case(CC) No. CC/07/96

Sayyad shabbir Ali abbas Ali
...........Appellant(s)

Vs.

Idea cellular Limited
Lakhan Pal Dharmpal
Propriter Alsaba Authorised SIM card of Idea
...........Respondent(s)


BEFORE:
1. Sau.Sushama W/O Pradeep Joshi 2. Shri Ramlal Bhavarlal Somani

Complainant(s)/Appellant(s):
1. Sayyad shabbir Ali abbas Ali

OppositeParty/Respondent(s):
1. Idea cellular Limited 2. Lakhan Pal Dharmpal 3. Propriter Alsaba Authorised SIM card of Idea

OppositeParty/Respondent(s):
1. N.N. Dambhe Adv.

OppositeParty/Respondent(s):




ORDER

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1-                 rØkjdrkZ gs vk;Mh;k lsY;qyj fyfeVsM daiuhP;k eksckbZy  Ø- 9850321566 ps c&;kp o”kkZiklwu xzkgd vkgsr- lnj eksckbZypk O;kikj rs R;kaP;k O;olk;kdjhrk djrkr- rØkjdR;kZP;k eksckbZye/khy f’kYyd #-97-45 o oS/krk tqyS 2008 Ik;Zar vlrkauk vpkud R;kauk vls y{kkr vkys dh] R;kapk eksckbZy dke djhr ukgh- Eg.kwu fo#/ni{k Ø-1 ;kaP;kdMs xsys o R;kauk tsFkwu jhpktZ djfoys R;k vkfrQ VsfydkWe] o/kkZ g;kaP;kdMs tk.;kl lkafxrys- R;kauh fo#/ni{k Ø-2 g;kaP;kdMs pkSd’kh dsyh- ijarw rsFks R;kauk lek/kkudkjd mRrj fnys ukgh- R;kosGsl R;kapk uacj vU; dks.;k ,dk O;Drhl ns.;kr vkyk vkgs vls Jh vkfrQ ;kauh lkafxrys- rØkjdR;kZP;k [kkR;ke/;s jDde f’kYyd gksrh- rlsp oS/krk vlrkaukns[khy vpkudjhR;k eksckbZy lsok dqaBhr dsysyh vkgs- R;keqGs fo#/ni{kkauh lsose/;s =qVh dsysyh vkgs- eksckbZy lsok can jkfgY;keqGs R;kauk O;olk;krns[khy uqdlku >kysys vkgs] Eg.kwu eapkyk fouarh dh] fo#/ni{k Ø- 1 rs 3 g;kauh eksckbZy lsok iwoZor pkyw d#u ns.;kpk vkns’k Ogkosr v’kh eapkyk fouarh dsysyhs vkgs-

 

2-                 fo#/ni{k Ø- 1 ;kauk fn-27-12-2007 jksth uksVhl feGkyk- rFkkih rs gtj jkghys ukgh o ys[kh mRrj rlsp ;qDrhokngh dsyk ulY;kus R;kaP;kfo#/n ,drQhZ lquko.kh gksmu vkns’k ikfjr dj.;kr vkyk- fo#/ni{k Ø- 2 g;kaP;kfo#/n rØkjdR;kZus izdj.k iq<s pkyoko;kps ukgh vls fn-24-04-2008 jksth ,dk vtkZ}kjs nk[ky dsys- R;kuqlkj vtZ eatwj gksmu fo#/ni{k Ø- 2 g;kaps uko deh dj.;kr vkys- fo#/ni{k Ø- 3 g;kauh fn-21-01-2008 jksth ys[kh mRrj nk[ky dsys- R;ke/;s  rØkjhrhy vk{ksi QsVkGys vlwu rØkjdrkZ gk O;kolkf;d dkj.kkalkBh eksckbZypk okij djhrks] R;keqGs rks ^^xzkgd** ;k O;k[;sr clr ulY;kus lnj rØkj ;k dk;|karxZr pkyw ‘kdr ukgh vlk izkFkfed vk{ksi ?ksryk vkgs-

 

3-                 fo#/ni{k g;kauk rØkjdR;kZauh izhisM lhe ¼Prepaid sim½ ps xzkgd vkgs vls ekU; vkgs- ijarw lhepk okij dkGthiwoZd dj.ks vko’;d vlrs- rØkjdR;kZus okjaokj lhe dk<?kky dsY;keqGs R;kps ‘kkWVZ lfdZV >kY;keqGs lhe gs mi;ksx dj.;kyk;d jkghys ulkos- T;kosGsl lhe jftLVªs’ku Qsy vlk ‘ksjk vkY;kuarj R;kus toGP;k dsanzkoj tk.ks vko’;d gksrs- rls u djrk R;kus ijLij gh rØkj nk[ky dsysyh vkgs-

 

4-                 rØkjdrkZ gk fn-15-12-2007 jksth Lor% eksckbZy ?ksmu vkyk vlrk lhe riklwu ikfgys vlrk exposed to over charging or some short circuit as such the data therein was formatted and the SIM was totally blank vls y{kkr vkY;keqGs lhe iqUgk reload djkos ykxys data Hkjyk vkf.k  balance credit dsys] rsOgkiklwu rs eksckbZy okijhr vkgsr-  rØkjdrkZ gk fn-15-12-2007 yk izFker% fo#/ni{k g;kaP;kdMs vkyk o R;kpk eksckbZypk iz’u lksMfo.;kr vkyk-R;keqGs rØkjhps dkj.k fn-12-12-2007 jksth ?kMysys ukgh- R;keqGs rks dks.krhgh uwdlku HkjikbZ ns.;kl ik= ukgh- rØkjdR;kZauh lqMkiksVh lnj rØkj nk[ky dsysyh vkgs- R;keqGs rh [kpkZlg [kkjht Ogkoh v’kh fouarh dsysyh vkgs-

5-                 rØkjdR;kZauh nk[ky dsysyk vtZ] dkxni=s] fo#/ni{k Ø- 3 g;kaps ys[kh mRrj] rlsp nk[ky dkxni=s vkf.k Jh- eksgEen vful eksgEen vCnqy ;kaps ‘kiFki=] rØkjdR;kZps izfrmRrj bR;kfnaps lq{ejhR;k okpu o voyksdu dsys vlrk [kkyhy eq|s mifLFkr >kys-

¼1½             rØkjdrkZ gk fo#/ni{kkpk xzkgd vkgs dk; \ o R;kauk lnj rØkj nk[ky dj.;kpk vf/kdkj vkgs dk; \

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¼3½            rØkjdrkZ uwdlku HkjikbZ o dksVZ [kpZ ?ks.;kl ik= vkgs dk;\

 

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6-                 eqn~nk Ø-¼1½ %& rØkjdR;kZauh lnj eksckbZy gk R;kP;k O;kolkf;d dkj.kklkBh ?ksrysyk vkgs vls R;kauh vkiY;k rØkjhr uewn dsys vkgs- ijarw lnj O;olk; gk R;kP;k mnjfuokZgkps lk/ku vkgs vls R;kus izkFkfed vk{ksikoj mRrj nsrkauk nk[ky dsys vkgs vkf.k R;kdjhrk ^^xzkgdkph O;k[;k** section 2 (1)(d)(i) uqlkj rs fo#/ni{kkps xzkgd vkgsr- R;keqGs R;kauk rØkj nk[ky dj.;kpk vf/kdkj vkgs-

 

 

7-                 eqn~nk Ø-¼2½ %& rØkjdR;kZuqlkj R;kP;k eksckbZyph OgWyhfMVh tqyS 2008 Ik;Zar gksrh- rlsp R;kP;k [kkR;ke/;s jDde f’kYyd vlwu ns[khy fn-12-12-2007 jksth R;kph eksckbZy lsok [kaMhr dj.;kr vkyh o gk eksckbZy Øekad rk;Ms ukokP;k O;Drhl ns.;kr vkyk gksrk o R;kauh rks fn-15-12-2007 Ik;Zar okijyk- ijarw rØkjdR;kZus Jherh rk;Ms g;kauh lnj eksckbZy Øekad okijY;kckcr eapkyk n’kZowu ns.;kdjhrk R;kaps ‘kiFki= nk[ky dsys ukgh- Eg.kwu gk eqn~nk eapkl xzkg; /kjrk ;sr ukgh- fo#/ni{kkP;k Eg.k.;kuqlkj rØkjdR;kZus lhe gs ;ksX;izdkjs gkrkGys ukgh- rlsp rs eksckbZy lsok [kaMhr >kY;kcjkscj Rofjr toGP;k dsanzkoj xsys ukgh- ijarq fn-15-12-2007 jksrh rs Lor% vkY;kuarj R;kaph eksckbZy lsok gh iqUgk lq# d#u ns.;kr vkyh vlk ;qDrhokn dsyk vkgs- R;keqGs T;kvFkhZ fo#/ni{kkyk eksckbZye/kqu lhe CykWd >kY;keqGs rs iqUgk reload djkos ykxys o  data,  balance credit djkos ykxys] R;keqGs dkgh dkGkiqjrk dk gksbZuk rØkjdR;kZph eksckbZy lsok can gksrh gk eqn~nk xzkg; /kj.ks eapkl vko’;d okVrs- dkj.k rØkjdR;kZus lhe gs ;ksX;izdkjs gkrkGys ukgh o rØkjdR;kZeqGsp lhe ‘kkWVZ lfdZV >kys gs iqjkO;kfu’kh eapkleksj fl/n >kysys ukgh- Eg.kwu  fo#/ni{kkus vpkudjhR;k eksckbZy lsok [kaMhr d#u lsose/;s =qVh dsysyh vkgs o nks”kiw.kZ lsok fnysyh vkgs vls eapkl okVrs-

 

8-                 eqn~nk Ø-¼3½ %& rØkjdR;kZus gh ckc Li”V dj.;kdjhrk Jh- eksgEen yrhQ g;kaps ‘kiFki= nk[ky dsys vkgs- R;keqGs ns[khy R;kauh lnj eksckbZy lsok gh fn-12-12-2007 iklwu 15-12-2007 Ik;Zar [kaMhr gksrh vls ‘kiFki=koj dFku dsys vkgs- R;keqGs gs ‘kiFki=ns[khy ,d iqjkok Eg.kwu xzkg; /kjyk vkgs- rFkkih] fo#/ni{kkus nk[ky dsysY;k dkxni=ko#u lnj eksckbZypk okij gk fn=11-12-2007 iklwu 11-02-2008 Ik;Zar pkyw gksrk vls nk[ky dkxni=ko#u Li”V gksrs- ijarw izR;{kkr fn-12-12-2007 rs 15-12-2007 Ik;Zar eksckbZypk okij dsyk u xsY;kps eapkleksj Li”V >kysys ulY;kus rØkjdR;kZpk eksckbZy fn-15-12-2007 yk dkgh dkGkiwjrk [kaMhr gksrk vls eapkps /kjys vkgs o v’kkizdkjph nks”kiw.kZ lsok  fo#/ni{k Ø- 3 ;kauh fnysyh vkgs- Eg.kwu rØkjdrkZ gk uwdlku HkjikbZ o dksVZ [kpZ feG.;kl ik= Bjrks-

 

9-                 ijarw rØkjdrkZ g;kauh rØkjhr dsysyh ekx.kh gh ;ksX; o dk;ns’khj d’kh vkgs ;kdjhrk dks.krkgh iqjkok lknj dsysyk ukgh- Eg.kwu rØkjdR;kZl ekufld =klkdjhrk

 

vkns’k

 

            rØkjdR;kZph rØkj va’kr% eatwj dj.;kr ;sr vkgs-

            fo#/ni{k Ø- 3 ;kauh rØkjdR;kZl lsosrhy =qVhckcr o ekufld =klkiksVh   ns; djkos-

            fo#/ni{k Ø- 1 gs Lfkkfud forjd vkgsr] R;keqGs R;kaP;kfo#/n dks.krkgh vkns’k dj.;kr ;sr ukgh-

        ojhy vkns’kkph iwrZrk fo#/ni{k Ø- 3 ;kauh vkns’kkph izr feGkY;kiklwu 30 fnolkP;k vkr djkoh vU;Fkk ojhy vkns’khr jdesoj n-lk-n-‘ks- 15 VDds O;kt ns; jkghy-

 

        mHk; Ik{kkauk ;k vkns’kkph lgh f’kDD;kph izekf.kr izr fu%’kqYd ns.;kr ;koh-

            eapke/;s ek- lnL;kadjhrk fnysys ¼c½ o ¼d½ QkbZYlP;k izrh rØkjdR;kZauh ?ksowu tkO;kr-

 

 

¼lkS- lq”kek tks’kh½                     ¼jkeyky lksek.kh½

                           lnL;k                                     v/;{k

                                                         

 

 

 

 




......................Sau.Sushama W/O Pradeep Joshi
......................Shri Ramlal Bhavarlal Somani