D.o.F:19/05/2009

D.o.O:31/12/2010

IN THE CONSUMER DISPUTES REDRESSAL FORUM, KASARAGOD

                                             CC.NO. 119/10

                     Dated this, the 31^st  day of December 2010

PRESENT:

SRI.K.T.SIDHIQ                                : PRESIDENT

SMT.P.RAMADEVI                                  : MEMBER

K.R.Chandrabose,

S/o Raveendran,

Karakkat House, Manadukkam Po,                                  : Complainants

Chengala, Kasaragod.

(in person)

1. Proprietor, M/S General Electro Components,

    Main Road,Payyanur,Kannur Dt.

2. M/s Ashwan Electronics,

   Onida Customer Relation Centre,

  Kandoth Ara, Near Kurumba Temple,                                : Opposite  Parties

Kandoth Po, Kannur.

(Adv.K.Shrikanta Shetty)

3. Onida Service Centre, Nayaks Road,Kasaragod.

(Exparte)

ORDER

SRI.K.T.SIDHIQ        : PRESIDENT

       In nutshell the case of complainant is that during the extended warranty period his Onida T.V  became defective and on intimating the same opposite parties failed to repair it.  Hence he constrained to repair it from another service center by spending ` 1500/- .  Due to the dereliction and  deficiency in their services, complainant could not watch the TV programme for 42 days .  Hence the complaint claiming compensation.

2.     Ist & 2^nd Opposite parties  appeared and filed their version.  Though notice is served on 3^rd opposite party, they remained absent .  Hence 3^rd opposite party is set exparte.

3.   Complainant examined as PW1 and Exts.A1 to A4 marked.  During evidence complainant submitted that it was 3^rd opposite party who offered to repair the TV within 3 days and later they refused to repair the TV and hence he is claiming the compensation from 3^rd opposite party only.

4.   In view of the evidence of the complainant we pass the following order.

       Complainant is allowed and 3^rd opposite party  is directed to pay a sum of ` 1500/- that the complain ant spent for repairing his TV together with a compensation of `1500/- and cost of  `1000/-.  Time for compliance is limited to  30 days from the date of receipt of copy of order.  Failing which ` 3000/- will carry interest @9% from the date of complaint till payment.

Exts:

A1-cash memorandum

A2-&A3-registered lawyer notice

A4-cash receipt

PW1-Chandrabose-complainant

Sd/                                                                                                   Sd/

MEMBER                                                                                     PRESIDENT

eva

/Forwarded by Order/

SENIOR SUPERINTENDENT