Date of filing : 22-10-2011
Date of order : 24-12-2011
IN THE CONSUMER DISPUTES REDRESSAL FORUM, KASARAGOD
CC.273/2011
Dated this, the 24th day of December 2011
PRESENT
SRI.K.T.SIDHIQ : PRESIDENT
SMT.P.RAMADEVI : MEMBER
SMT. K.G.BEENA : MEMBER
Abdulrahiman.T, } Complainant
Tahikootam House,
Kanhirapoil.Po,
Anandashram.Via,
Kasaragod. 671531.
(In Person)
1. Proprietor, Alfa Home Appliances, } Opposite parties
2/220, City Complex, Puthiyakotta,
Kanhangad.
2. M/s. New.K.C.M. Trading corporation,
Calicut Road, Thurakkal Junction,
Manjeri, Malappuam.
O R D E R
SRI.K.T.SIDHIQ, PRESIDENT
Complaint is alleging deficiency in service on the part of opposite parties. According to complainant he purchased an Induction Cooker having serial No.OMH 2031103460 from opposite party No.1 for `3700/-. It was given life time warranty. But the induction cooker became defective 3 months and he made complaint to opposite partyNo.2 through their customer care number. Since there was no response he again contacted opposite party No.1, at that time opposite party give him the technician’s mobile number. But on calling the technician talked rudely and indecently. Hence the complainant claiming a compensation of `10,000/- and cost of the induction cooker `3700/-.
- In response to the notices issued, both opposite parties appeared before the Forum. They submitted that they are ready to rectify the defects and extend the warranty for one year from 22-12-2011. Complainant satisfied with this suggestion.
Hence the complaint stands allowed and opposite parties are directed to rectify the defects and extend the warranty of the induction cooker having the serial number OMH 2031103460 for one year from 22-12-2011. Failing which they shall be liable to pay the amount claimed by the complainant in his complaint.
Sd/- Sd/- Sd/-
MEMBER MEMBER PRESIDENT
Forwarded by Order
SENIOR SUPERINTENDENT
Pj/
