Orissa

Malkangiri

73/2015

Suresh Pothal, - Complainant(s)

Versus

Prop. M/S Quality Store, - Opp.Party(s)

self

28 Sep 2015

ORDER

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Complaint Case No. 73/2015
( Date of Filing : 10 Jul 2015 )
 
1. Suresh Pothal,
aged about 43 years, S/o. M.K. Pathal, At.119 Colony, Malkangiri, Odisha.
...........Complainant(s)
Versus
1. Prop. M/S Quality Store,
Main Road, Malkangiri, PS/Dist. Malkangiri, Odisha.
2. Managing Director, Samsung Electronics India Ltd.,
A-25, Ground Floor, Front Tower, Mohan Co-Operative Industrial Estate, New Dew Delhi.
............Opp.Party(s)
 
BEFORE: 
 HON'BLE MR. Ashok Kumar Pattnaik PRESIDENT
 HON'BLE MRS. Bhavani Acharya MEMBER
 
PRESENT:
 
Dated : 28 Sep 2015
Final Order / Judgement

      

  1.  The complainant filed a petition praying to pass orders directing the O.Ps to refund the cost of the Mobile handset and to pay Rs. 20,000/- towards compensation and Rs. 5,000/- towards cost of litigation.

      2.  The complainant in the petition submitted that he purchased a Samsung Mobile handset from the OP No-1 bearing Model- Galxy Core-2 SMG-355 IMEI No. *356894/06/333240/3* and No. 356895/06/333240/0* and paid Rs. 8,000/- (Rupees Eight thousand) only towards the cost of the said mobile handset and accordingly the OP No.1 granted a printed Money receipt  No. 7555 dated  18.01.2015 along with warranty certificate in favour of the complainant. Four months after its purchase, the complainant found several defect and brought to the knowledge of OP No.1 towards the rectification of defects and handed over the Mobile to the OP No-1 who kept the mobile with him for f25 days and retuned the same by saying that the defects of  the mobile has been rectified. On using the said set, again the set showed same defects for which the complainant again met the OP No-1 who disclosed that the set suffers from inherent manufacturing defects and the same could not be rectified and adise the complainant to contact with the OP No-2. Due to unfair trade practice/deficiency in service by the Opposite Parties the complainant suffered mentally, physically and financially.

            Notice served on the Op-1 through personal service and notice sent to the OP-2 through registered post. Despite due notice, the Opposite Parties did not choose to contest the case by filing their written version.

In course of hearing, we heard the complainant and gone through the records carefully.

            We come across a decision of the Hon’ble Supreme Court in the matter of Vidya Dhar-versus-Munkif Rao and another reported in 1992(2) Civil Court Cases at page-91 held that “ if a party did not adduce any evidence in rebuttal, then adverse inference should drawn against the party for not rebutting the evidence”.

            Therefore, the un-rebutted arguments left no corner to disbelieve the complaint. Taking consideration the undisputed documentary evidence and pleadings, we are inclined to pass order in favour of the complainant, directing the  OP No.2 to refund Rs. 8,000/- (Rupees Eight thousand only) the cost of the mobile and pay RS. 5,000/- (Five thousand only) as compensation and Rs. 1,000/- (Rupees One thousand only) towards litigation expenses to the  complainant within 30 days on receipt of copy of this order in default, the Opposite Party No-2 is liable to pay Rs. 50/- per day  till its realization. Copy of the order is communicate to the parties free of cost.

Copy of the order be sent to the parties free of cost.

Pronounced in open Court on 28th  September, 2015.

 
 
[HON'BLE MR. Ashok Kumar Pattnaik]
PRESIDENT
 
 
[HON'BLE MRS. Bhavani Acharya]
MEMBER
 

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